Communications and analysis system

• US 10,462,096 B2
• Filed: 10/20/2016
• Issued: 10/29/2019
• Est. Priority Date: 10/20/2016
• Status: Active Grant

• Current Assignee: SettleiTsoft, Inc.
• Original Assignee: SettleiTsoft, Inc.
• Inventors: Poveda, Efrain Antonio Garcia, Henry, Martha Catherine
• Primary Examiner(s): Chea, Philip J
• Assistant Examiner(s): McAdams, Robert B
• Application Number:
  US15/298,762
• Publication Number:
  US 20180115510A1
• Time in Patent Office: 1,104 Days
• CPC Class Codes: H04L 51/10 Multimedia information
• CPC Class Codes: H04L 51/222 using geographical location information, e.g. messages transmitted or received in proximity of a certain spot or area
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting
• CPC Class Codes: H04L 51/234 for tracking messages

Abstract

An electronic communications method includes sending, by a user device, an electronic communication to a device. The electronic communications method further includes receiving, by the user device, an electronic confirmation message. The electronic communications method further includes sending, by the user device, electronic information. The electronic communications message further includes receiving, by the user device, a value. The value is based on electronically analyzing simultaneous electronic information being sent to the device. The electronic communications message further includes receiving, by the user device, an electronic recommendation message. The electronic recommendation message includes a recommended schedule of communications based on the score. The electronic communications method further includes sending, by the user device, an electronic request message based on the value and the electronic recommendation message.

Claims

1. An electronic communications method, comprising:

receiving, by a user device, an electronic request to initiate communications;

sending, by the user device, an electronic communication to a device, based on receiving the electronic request;

receiving, by the user device, an electronic confirmation message;

sending, by the user device, electronic information;

receiving, by the user device, a value,

the value based on electronically simultaneously analyzing other electronic information being sent to the device,

wherein the value is based on a time delay associated with an electronic account associated with the electronic information, where the time delay is based on a difference in time between when a particular electronic communication actually occurred versus when the particular electronic communication was scheduled to occur,

wherein the electronic account is also associated with a specific electronic communication that did not occur within a particular period;

receiving, by the user device, an electronic recommendation message,

the electronic recommendation message including a recommended schedule of communications based on the score,

where the recommended schedule includes multiple electronic communications that are sent at particular future times by the user device to other devices,

where the recommended schedule is generated before the value is determined, and

where a quantity of the multiple electronic communications is based on the score;

sending, by the user device, an electronic request message, based on the value and the electronic recommendation message, to another user device;

analyzing that the particular electronic communication that did not occur within the particular period of time,

where the particular electronic communication is associated with a first identifier;

analyzing that another electronic communication did occur within another particular period of time,

where the other electronic communication is associated with a second identifier; and

analyzing the particular electronic communication and the other electronic communication together to determine a pattern,

where the first identifier and second identifier are associated with a common geographic area.

2. The electronic communications method of claim 1, wherein the electronic recommendation message includes a request to send future electronic communications to another user device.

3. The electronic communications method of claim 2, further comprising:

receiving an electronic decision message from the other user device.

4. The electronic communications method of claim 3, where the electronic decision message from the other user device includes electronic data that automatically results in the future electronic communications being sent to the other user device.

5. The electronic communications method of claim 4, where the electronic data is used by an electronic application, stored by the user device, to send the future electronic communications to the other user device.

6. The electronic communications method of claim 5, wherein the value is based on time lapse information, and the electronic communications method further comprising:

analyzing patterns of various electronic communications that did not occur at various times;

generating electronic graphical features based on the patterns,

where electronic color information associated with the electronic graphical features changes based on additional time delays; and

sending an electronic recommendation based on analyzing the patterns, where the electronic recommendation includes video content that is associated with increasing a particular value associated with an electronic account.

7. A device, comprising a processor to:

receive a first electronic communication from a first user device,

the first electronic communication including time delay information for previous electronic communications;

determine, based on the first electronic communication, a value,

the value being based on the time delay information associated with an electronic account associated with electronic information, where the value is based on a time delay associated with an electronic account associated with the electronic information, where the time delay is based on a difference in time between when a particular electronic communication actually occurred versus when the particular electronic communication was scheduled to occur;

receive a second electronic communication from the first user device,

the second electronic communication including a schedule of future electronic communications,

where each of the electronic communications in the schedule of future electronic communications is scheduled to occur at particular times in the future;

send the second electronic communication to a second user device;

receive a third electronic communication from the second user device,

the third electronic communication either is an acceptance or denial of the schedule of the future electronic communications;

send the third electronic communication to the first user device;

analyze a fourth electronic communication that did not occur within the particular period of time,

where the fourth electronic communication is associated with a first identifier;

analyzing that a fifth electronic communication did occur within another particular period of time,

where the fifth electronic communication is associated with a second identifier; and

analyzing the fourth electronic communication and the fifth electronic communication together to determine a pattern,

where the first identifier and second identifier are associated with a common geographic area.

8. The device of claim 7, where the first electronic communication, the second electronic communication, and the third electronic communication occur via an electronic application.

9. The device of claim 7, where the second electronic communication is based on simultaneous analysis, by the device, of other electronic communications by other user devices to determine the schedule of future electronic communications.

10. The device of claim 9, where the other electronic communications are based on other time delay information associated with the other user devices.

11. The device of claim 10, where the other electronic communications are based on time lapse information associated with the other user devices, where the time lapse information is a time difference between a scheduled time of sending a communication and no communication being sent.

12. The device of claim 7, where the second electronic communication is based on electronic video messages that are sent to the first user device.

13. The device of claim 7, where the third electronic communication and the fourth electronic communications occur at the same as text messages are being sent to the first user device and the second user device.

14. A non-transitory computer-readable medium storing instructions, the instructions comprising:

one or more instructions that, when executed by one or more processors, cause the one or more processors to;

receive a first electronic message from a first user device,

analyze the first electronic message for time delay information associated with one or more electronic accounts,

wherein the value is based on a time delay associated with an electronic account associated with the electronic information, where the time delay is based on a difference in time between when a particular electronic communication actually occurred versus when the particular electronic communication was scheduled to occur,

wherein the electronic account is also associated with a specific electronic communication that did not occur within a particular period;

generate a value based on the time delay information associated with the one or more electronic accounts;

send a second electronic message, including the value, and a recommended schedule of communications, to the first user device,

where the recommended schedule is generated before the value is determined, and the recommended schedule of communications occurs automatically and is simultaneously sent to multiple devices;

receive a third electronic message;

the third electronic message accepting or rejecting the recommended schedule of communications;

analyze a fourth electronic communication that did not occur within the particular period of time,

where the fourth electronic communication is associated with a first identifier;

analyzing that a fifth electronic communication did occur within another particular period of time,

where the fifth electronic communication is associated with a second identifier; and

analyzing the fourth electronic communication and the fifth electronic communication together to determine a pattern,

where the first identifier and second identifier are associated with a common geographic area.

15. The non-transitory computer-readable medium of claim 14, wherein the recommended schedule of communications occurs within a particular period of time.

16. The non-transitory computer-readable medium of claim 14, wherein the value is based on the first electronic message and information associated with other user devices.

17. The non-transitory computer-readable medium of claim 16, wherein the information associated with the other user devices includes time lapse information.

18. The non-transitory computer-readable medium of claim 17, wherein the time lapse information is associated with previous electronic communications that did not occur at a scheduled time.