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Methods and systems of forecasting customer demand in a print production environment

  • US 10,467,574 B2
  • Filed: 04/07/2016
  • Issued: 11/05/2019
  • Est. Priority Date: 04/07/2015
  • Status: Active Grant
First Claim
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1. A method of forecasting future print job demand for a print shop, the method comprising:

  • collecting, by a computing device, a sample of print jobs having a same print job type from a historical database via an electronic communication network, wherein the sample of print jobs represents potential print jobs from a prospective customer to be processed by a print shop;

    identifying an increase value representing a percentage increase in future print job volume for a print shop, wherein the print shop comprises a plurality of print devices;

    determining a target job volume for the print shop based on a job volume associated with the sample of print jobs and the increase value;

    identifying an acceptance limit and a maximum number of samples;

    initializing, by the computing device, a counter value to a value of one;

    so long as the counter value is less than or equal to the maximum number of samples, by the computing device;

    generating a bootstrap sample of the collected sample,determining a sample job volume for the bootstrap sample,determining an acceptance value based on the sample volume, the target job volume and the job volume associated with the sample of print jobs,determining a threshold value based on the acceptance limit and the increase value, andcomparing the acceptance value to the threshold value, and in response to the acceptance value being less than or equal to the threshold value;

    incrementing the counter value, andrepeating the generating a bootstrap sample, determining a sample job volume, determining an acceptance value, determining a threshold value and comparing the acceptance value to the threshold value;

    performing, by the computing device, a robustness test of a print shop using the bootstrap sample to determine whether accepting an account of the prospective customer will cause a decline in efficiency of the print shop that does not exceed an efficiency threshold value;

    in response to determining that accepting the prospective customer will cause a decline in efficiency of the print shop that does not exceed the efficiency threshold value, automatically accepting the account of the prospective customer.

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