Facilitating delivery of a product

• US 10,474,986 B1
• Filed: 04/25/2018
• Issued: 11/12/2019
• Est. Priority Date: 04/25/2018
• Status: Active Grant

• Current Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Original Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Inventors: Phillips, Jeremy, Pharr, Jeff
• Primary Examiner(s): Singh, Rupangini
• Application Number:
  US15/962,864
• Publication Number:
  US 20190333016A1
• Time in Patent Office: 566 Days
• CPC Class Codes: G06K 19/06028 using bar codes
• CPC Class Codes: G06K 19/06037 multi-dimensional coding
• CPC Class Codes: G06Q 10/0836 Recipient pick-ups

Abstract

A device may receive a request for a product from a first user device and may generate first verification information based on the request. The device may provide the first verification information to a second user device and may provide first information associated with the product to the second user device, where the first information includes location information corresponding to a pick-up location and a drop-off location. The device may provide second information associated with the product to a product delivery device to permit the product delivery device to authenticate the second user device. The device may receive a verification request from the first user device based on an interaction and may generate second verification information. The device may provide the second verification information to the first user device to permit the second user device to verify the first user device for delivery of the product.

Claims

1. A device, comprising:

one or more memory devices; and

one or more processors, operatively coupled to the one or more memory devices, to;

receive a request for a product from a first user device;

generate first verification information based on the request;

identify a second user device, from a plurality of user devices, based on a geographic location associated with the second user device;

provide the first verification information to the second user device;

provide first information associated with the product to the second user device,

the first information including location information corresponding to a pick-up location at which the product is to be acquired and a drop-off location at which the product is to be delivered;

identify a product delivery device, from a plurality of product delivery devices, based on one or more factors associated with the product delivery device, the one or more factors including;

an ability of the product delivery device to create the product, and

a capability of the product delivery device to provide a particular security feature associated with delivery of the product;

provide second information associated with the product to the product delivery device to cause the product delivery device to;

create the product, and

authenticate the second user device before release of the product by the product delivery device;

receive a verification request from the first user device based on an interaction between the first user device and the second user device at the drop-off location;

generate second verification information based on the verification request; and

provide the second verification information to the first user device to permit the second user device to verify the first user device for delivery of the product.

2. The device of claim 1, wherein the one or more processors are further to:

receive third information from the product delivery device regarding a creation and/or release status of the product; and

provide, to the first user device and based on the third information, information concerning the creation and/or release status of the product.

3. The device of claim 1, wherein the one or more processors are further to:

receive third information from the product delivery device regarding authentication of the second user device; and

provide, to the first user device and based on the third information, update information regarding authentication of the second user device by the product delivery device.

4. The device of claim 3, wherein the third information includes:

information identifying one or more characteristics of the second user device, and

authentication data related to the first verification information.

5. The device of claim 1, wherein the one or more processors are further to:

determine the pick-up location and the drop-off location based on the request.

6. The device of claim 1, wherein the verification request includes:

first data indicating a first location associated with the first user device;

second data indicating a second location associated with the second user device; and

authentication information, associated with the second user device, received during the interaction between the first user device and the second user device.

7. The device of claim 6, wherein the one or more processors, when generating the second verification information, are to:

generate the second verification information based on the first data, the second data, and the authentication information.

8. The device of claim 1, wherein the one or more processors are further to:

receive third information from the first user device that indicates that acceptance of the product was successful;

receive fourth information from the second user device that indicates that delivery of the product was successful; and

provide fifth information to the first user device and the second user device to indicate completion of delivery of the product.

9. A non-transitory computer-readable medium storing instructions, the instructions comprising:

one or more instructions that, when executed by one or more processors, cause the one or more processors to;

receive a request for a product from a first user device;

generate first verification information based on the request;

identify a second user device, from a plurality of user devices, based on a geographic location associated with the second user device;

provide the first verification information to the second user device;

provide first information associated with the product to the second user device,

the first information including location information corresponding to a pick-up location at which the product is to be acquired and a drop-off location at which the product is to be delivered;

identify a product delivery device, from a plurality of product delivery devices, based on one or more factors associated with the product delivery device, the one or more factors including;

an ability of the product delivery device to create the product, and

a capability of the product delivery device to provide a particular security feature associated with delivery of the product;

provide second information associated with the product to the product delivery device to cause the product delivery device to;

create the product, and

authenticate the second user device before release of the product by the product delivery device;

receive a verification request from the first user device based on an interaction between the first user device and the second user device at the drop-off location;

generate a verification token based on the verification request; and

provide the verification token to the first user device to permit the second user device to verify the first user device, based on obtaining the verification token from the first user device, for delivery of the product.

10. The non-transitory computer-readable medium of claim 9, wherein the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:

receive a notification regarding a first location associated with the second user device; and

determine that the first location is within a threshold distance of the pick-up location based on the notification.

11. The non-transitory computer-readable medium of claim 9, wherein the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:

receive a first notification regarding a first location associated with the first user device;

receive a second notification regarding a second location associated with the second user device; and

determine that the first location and the second location, based on the first notification and the second notification, are within a threshold distance of the drop-off location,

wherein the verification token is provided to the first user device based on the first location and the second location being within the threshold distance of the drop-off location.

12. The non-transitory computer-readable medium of claim 9, wherein the one or more instructions, that cause the one or more processors to generate the verification token, cause the one or more processors to:

generate a quick response (QR) code, using one or more characteristics of the verification request, as the verification token.

13. The non-transitory computer-readable medium of claim 9, wherein the one or more instructions, that cause the one or more processors to generate the verification token, cause the one or more processors to:

generate a bar code and/or identification string, using one or more characteristics of the verification request, as the verification token.

14. The non-transitory computer-readable medium of claim 9, wherein the verification request includes:

first data, associated with the second user device, received during the interaction between the first user device and the second user device; and

second data related to identification of an operator of the second user device.

15. A method, comprising:

receiving, by a server device, a request for a product from a first user device;

generating, by the server device, first verification information based on the request;

identifying, by the server device, a second user device, from a plurality of user devices, based on a geographic location associated with the second user device;

providing, by the server device, the first verification information to the second user device;

providing, by the server device, first information associated with the product to the second user device,

the first information including location information corresponding to a product location at which the product is to be acquired;

identifying, by the server device, a product delivery device, from a plurality of product delivery devices, based on one or more factors associated with the product delivery device, the one or more factors including;

an ability of the product delivery device to create the product, and

a capability of the product delivery device to provide a particular security feature associated with delivery of the product;

providing, by the server device, second information associated with the product to the product delivery device to cause the product delivery device to;

create the product, and

authenticate the second user device before release of the product by the product delivery device;

receiving, by the server device, third information from the product delivery device regarding authentication of the second user device and release of the product by the product delivery device;

providing, by the server device, fourth information to the first user device and the second user device,

the fourth information including location information corresponding to a drop-off location at which the product is to be delivered;

receiving, by the server device, a first verification request from the first user device based on an interaction between the first user device and the second user device at the drop-off location;

receiving, by the server device, a second verification request from the second user device based on the interaction between the first user device and the second user device at the drop-off location; and

providing, by the server device, a first verification signal to the first user device and a second verification signal to the second user device to permit delivery of the product.

16. The method of claim 15, wherein the first verification signal and the second verification signal each indicates that the first user device and the second user device were successfully authenticated.

17. The method of claim 15, wherein:

the first verification signal includes first identification information associated with the second user device; and

the second verification signal includes second identification information associated with the first user device.

18. The method of claim 17, further comprising:

receiving an authentication signal from the first user device indicating that the first user device authenticated the second user device based on the first identification information.

19. The method of claim 17, further comprising:

receiving an authentication signal from the second user device indicating that the second user device authenticated the first user device based on the second identification information.

20. The method of claim 15, further comprising:

receiving a notification of a first location associated with the second user device; and

providing information related to the first location to the first user device.