Occupancy interaction detection
First Claim
1. An occupancy interaction detection system, comprising:
- a plurality of sensors located within an area, the plurality of sensors operative to;
sense at least motion of an associate and a customer of the area; and
receive wireless beacons from a wireless device of at least one of the associate or the customer, wherein the wireless beacons include identifier information of the associate or the customer;
a controller communicating with each sensor of the plurality of sensors, the controller operative to;
receive sense data from the plurality of sensors;
receive wireless beacon information from the plurality of sensors;
identify the at least one of the associate or the customer among a plurality of occupants within the area based on the identifier information;
track locations of the associate of the area based on the sensed motion of the associate;
track locations of the customer of the area based on the sensed motion of the customer;
identify an interaction between the associate and the customer, comprising detecting the associate to be within a threshold distance of the customer based on the tracked locations of the associate and the tracked locations of the customer; and
determine that the interaction between the associate and the customer is a customer engagement based on a time duration of the interaction; and
an environmental controller, wherein the environmental controller operates to control an environmental condition of the area, wherein the controller further operates to control the environmental controller to control the environmental condition of the area based at least in part on the tracked locations of at least one of the associate or the customer.
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Accused Products
Abstract
Apparatuses, methods, apparatuses and systems for occupancy interaction detection, are disclosed. One occupancy interaction detection system includes a plurality of sensors located within an area, the plurality of sensors operative to sense at least motion of a first occupant and a second occupant of the area, and communication links between each of the sensors and a controller. For an embodiment, the controller operative to receive sense data from the plurality of sensors, track locations of the first occupant of the area based on the sensed motion of the first occupant, track locations of the second occupant of the area based on the sensed motion of the second occupant, and identify an interaction between the first occupant and the second occupant, comprising detecting the first occupant to be within a threshold distance of the second occupant.
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Citations
18 Claims
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1. An occupancy interaction detection system, comprising:
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a plurality of sensors located within an area, the plurality of sensors operative to; sense at least motion of an associate and a customer of the area; and receive wireless beacons from a wireless device of at least one of the associate or the customer, wherein the wireless beacons include identifier information of the associate or the customer; a controller communicating with each sensor of the plurality of sensors, the controller operative to; receive sense data from the plurality of sensors; receive wireless beacon information from the plurality of sensors; identify the at least one of the associate or the customer among a plurality of occupants within the area based on the identifier information; track locations of the associate of the area based on the sensed motion of the associate; track locations of the customer of the area based on the sensed motion of the customer; identify an interaction between the associate and the customer, comprising detecting the associate to be within a threshold distance of the customer based on the tracked locations of the associate and the tracked locations of the customer; and determine that the interaction between the associate and the customer is a customer engagement based on a time duration of the interaction; and an environmental controller, wherein the environmental controller operates to control an environmental condition of the area, wherein the controller further operates to control the environmental controller to control the environmental condition of the area based at least in part on the tracked locations of at least one of the associate or the customer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method of occupancy interaction detection, comprising:
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sensing at least motion of an associate and a customer of an area; receiving wireless beacons from a wireless device at least one of the associate or the customer, wherein the wireless beacons include identifier information of the associate and the customer; identifying the at least one of the associate or the customer based on the identifier information; tracking locations of the associate of the area based on the sensed motion of the associate; tracking locations of the customer of the area based on the sensed motion of the customer; identifying an interaction between the associate and the customer, comprising detecting the associate to be within a threshold distance of the customer based on the tracked locations of the associate and the tracked locations of the associate or the customer; and determining that the interaction between the associate and the customer is a customer engagement based on a time duration of the interaction; and an environmental controller, wherein the environmental controller operates to control an environmental condition of the area, wherein the controller further operates to control the environmental controller to control the environmental condition of the area based at least in part on the tracked locations of at least one of the associate or the customer. - View Dependent Claims (17, 18)
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Specification