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Inbound calls to controlled-environment facility resident telephone numbers

  • US 10,484,648 B1
  • Filed: 03/21/2019
  • Issued: 11/19/2019
  • Est. Priority Date: 03/21/2019
  • Status: Active Grant
First Claim
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1. An inbound voice and video call system enabling calls to inmate telephone numbers, the system comprising:

  • a plurality of inmate communications devices deployed in at least one correctional facility, each associated with a correctional facility inmate;

    a controlled-environment facility inbound and outbound calling platform configured to;

    assign a telephone number to each correctional facility inmate;

    associate a routable address of each resident communications device with the telephone number assigned to a correctional facility inmate associated with the inmate communications device;

    present an online directory to accessing inbound callers, the online directory listing;

    inmates that an accessing inbound caller is allowed to call;

    at least one telephone number of at least one inmate the inbound caller is allowed to call; and

    whether the inmate communications devices and the inmates the inbound caller is allowed to call are ready to receive a call;

    identify the inbound caller upon an inbound call being placed to a telephone number assigned to a correctional facility inmate;

    determine the inbound caller is eligible to call the inmate assigned the called telephone number;

    determine the inmate the called telephone number is assigned to and the inmate communications device associated with the inmate assigned the called telephone number are ready to receive the call; and

    signal the inmate communications device associated with the inmate assigned the called telephone number, following identifying the inbound caller, determining the inbound caller is eligible to call the inmate assigned the called telephone number and determining the inmate and an inmate communications device associated with the inmate assigned the called telephone number are ready to receive the call; and

    a correctional facility communication processing system configured to;

    route the call to the inmate communications device associated with the inmate assigned the called telephone number;

    receive the inbound call from the inbound calling platform; and

    connect the call to the inmate communications device associated with the inmate assigned the called telephone number.

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