Method for user training of information dialogue system

• US 10,489,112 B1
• Filed: 09/12/2019
• Issued: 11/26/2019
• Est. Priority Date: 11/28/2012
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google LLC (Alphabet Inc.)
• Inventors: Gelfenbeyn, Ilya Genadevich, Gelfenbeyn, Olga Aleksandrovna, Goncharuk, Artem, Platonov, Ilya Andreevich, Sirotin, Pavel Aleksandrovich
• Primary Examiner(s): Sharma, Neeraj
• Application Number:
  US16/569,352
• Time in Patent Office: 75 Days
• CPC Class Codes: G06F 3/167 Audio in a user interface, e.g. using voice commands for navigating, audio feedback
• CPC Class Codes: G10L 13/00 Speech synthesis; Text to speech systems
• CPC Class Codes: G10L 15/063 Training
• CPC Class Codes: G10L 15/18 using natural language modelling
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: G10L 2015/0638 Interactive procedures
• CPC Class Codes: G10L 2015/223 Execution procedure of a spoken command

Abstract

Provided is a method for user training of an information dialogue system. The method may include activating a user input subsystem, receiving a training request entered by the user, converting the training request into text by the user input subsystem, sending the text of the training request obtained as a result of the conversion to a dialogue module, processing the text of the training request by the dialogue module, forming a response to the training request by the dialogue module, and sending the response to the training request to the user. The response to the training request may be formed in a form of one or more of the following: a voice cue, a text, and an action performed by the information dialogue system.

Claims

1. A method implemented by one or more processors comprising:

receiving a training request, wherein the training request comprises;

a sequence of dialogue system actions of the dialogue system, the sequence of dialog system actions defined by a user utilizing one or more input devices of a client device,

a shortcut phrase formulated by the user utilizing one or more of the input devices of the client device, and

an indication to establish a connection of the shortcut phrase to the sequence of dialogue system actions;

in response to receiving the training request, establishing a personalized connection of the shortcut phrase with the sequence of dialogue system actions, wherein the personalized connection of the shortcut phrase with the dialogue system actions is personalized to the user and causes the sequence of dialogue system actions to be performed in reply to the shortcut phrase in interactions by the user with the dialogue system;

providing, in response to receiving the training request, a response that causes the client device to present content to the user that indicates the training request caused establishing of the personalized connection;

subsequent to providing the response;

receiving, via a user input subsystem, a voice command provided by the user, and

converting, by the user input subsystem, the voice command into text; and

based on the text conforming to the shortcut phrase and based on the personalized connection of the shortcut phrase with the sequence of dialogue system actions;

sequentially performing, by an information dialogue system, the sequence of dialogue system actions.

2. The method of claim 1, wherein the sequence of dialogue system actions comprises a dialogue system action of accessing a website.

3. The method of claim 1, wherein the sequence of dialogue system actions comprises a dialogue system action of opening a weather forecast.

4. The method of claim 1, further comprising:

determining that establishing the personalized connection of the shortcut phrase with the sequence of dialogue system actions conflicts with preliminary settings of the information dialogue system;

based on determining that establishing the personalized connection of the shortcut phrase with the sequence of dialogue system actions conflicts with the preliminary settings, modifying the preliminary settings to avoid the conflict.

5. The method of claim 1, further comprising:

prior to receiving the voice command provided by the user;

receiving user input directed to one or more of the input devices of the client device, wherein the user input activates the user input subsystem of the client device.

6. The method of claim 1, wherein subsequent to receiving the voice command provided by the user and prior to sequentially performing the sequence of dialogue system actions, the client device provides one or more cues that the voice command is being processed.

7. The method of claim 1, further comprising:

subsequent to providing the response;

enabling editing of the training request by the user utilizing one or more of the input devices of the client device.

8. A system comprising:

at least one processor; and

memory storing instructions that, when executed by the at least one processor cause the system to;

receive a training request, wherein the training request comprises;

a sequence of dialogue system actions of the dialogue system, the sequence of dialog system actions defined by a user utilizing one or more input devices of a client device,

a shortcut phrase formulated by the user utilizing one or more of the input devices of the client device, and

an indication to establish a connection of the shortcut phrase to the sequence of dialogue system actions;

in response to receiving the training request, establish a personalized connection of the shortcut phrase with the sequence of dialogue system actions, wherein the personalized connection of the shortcut phrase with the dialogue system actions is personalized to the user and causes the sequence of dialogue system actions to be performed in reply to the shortcut phrase in interactions by the user with the dialogue system;

provide, in response to receiving the training request, a response that causes the client device to present content to the user that indicates the training request caused establishing of the personalized connection;

subsequent to providing the response;

receive, via a user input subsystem, a voice command provided by the user, and

convert, by the user input subsystem, the voice command into text; and

based on the text conforming to the shortcut phrase and based on the personalized connection of the shortcut phrase with the sequence of dialogue system actions;

sequentially perform, by an information dialogue system, the sequence of dialogue system actions.

9. The system of claim 8, wherein the sequence of dialogue system actions comprises a dialogue system action of accessing a website.

10. The system of claim 8, wherein the sequence of dialogue system actions comprises a dialogue system action of opening a weather forecast.

11. The system of claim 8, wherein the instructions, when executed by the at least one processor, further cause the system to:

determine that establishing the personalized connection of the shortcut phrase with the sequence of dialogue system actions conflicts with preliminary settings of the information dialogue system;

based on determining that establishing the personalized connection of the shortcut phrase with the sequence of dialogue system actions conflicts with the preliminary settings, modify the preliminary settings to avoid the conflict.

12. The system of claim 8, wherein the instructions, when executed by the at least one processor, further cause the system to:

prior to receiving the voice command provided by the user;

receive user input directed to one or more of the input devices of the client device, wherein the user input activates the user input subsystem of the client device.

13. The system of claim 8, wherein subsequent to receiving the voice command provided by the user and prior to sequentially performing the sequence of dialogue system actions, the client device provides one or more cues that the voice command is being processed.

14. The system of claim 8, wherein the instructions, when executed by the at least one processor, further cause the system to:

subsequent to providing the response;

enable editing of the training request by the user utilizing one or more of the input devices of the client device.