Captioned telephone service
First Claim
1. A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device that is connected both by a first line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of:
- detecting the start of an incoming call on the first line prior to the call being answered;
upon detecting the start of an incoming call on the first line and prior to the call being answered, without any assisted user input subsequent to the start of the call, the captioned telephone device automatically establishing a communication link to the relay on the second line to initiate captioning service set up;
subsequent to the assisted user answering the incoming call, the captioned telephone device passing spoken words received on the first line to the second line; and
receiving text captions of the spoken words back from the relay at the captioned telephone device on the second line, wherein words received on the first line include words spoken by the assisted user and words spoken by the remote user, the step of passing spoken words on the first line to the second line including cancelling the words spoken by the assisted user and only passing words spoken by the remote user to the second line.
1 Assignment
1 Petition
Accused Products
Abstract
A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device that is connected both by a first line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of: when a start of an incoming call is detected by the captioned telephone device on the first line, the captioned telephone device automatically calling the relay on the second line to initiate captioning service set up; the captioned telephone device passing spoken words received on the first line to the second line; and the relay then providing text captions of the spoken words back to the captioned telephone device on the second line.
287 Citations
17 Claims
-
1. A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device that is connected both by a first line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of:
-
detecting the start of an incoming call on the first line prior to the call being answered; upon detecting the start of an incoming call on the first line and prior to the call being answered, without any assisted user input subsequent to the start of the call, the captioned telephone device automatically establishing a communication link to the relay on the second line to initiate captioning service set up; subsequent to the assisted user answering the incoming call, the captioned telephone device passing spoken words received on the first line to the second line; and receiving text captions of the spoken words back from the relay at the captioned telephone device on the second line, wherein words received on the first line include words spoken by the assisted user and words spoken by the remote user, the step of passing spoken words on the first line to the second line including cancelling the words spoken by the assisted user and only passing words spoken by the remote user to the second line. - View Dependent Claims (6, 7, 8, 9, 13, 14, 15, 16, 17)
-
-
2. A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device that is connected both by a first line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of:
-
when a call is received at the captioned telephone device on the first line, without any assisted user input subsequent to the start of the call and prior to the call being answered, the captioned telephone device automatically calling the relay on the second line to establish an interconnection to the relay; linking the call to an assigned call assistant after a predetermined condition is satisfied; the captioned telephone device passing spoken words received on the first line to the second line; and the relay then providing text captions of the spoken words back to the captioned telephone device on the second line, wherein words received on the first line include words spoken by the assisted user and words spoken by the remote user, the step of passing spoken words on the first line to the second line including cancelling the words spoken by the assisted user and only passing words spoken by the remote user to the second line. - View Dependent Claims (10, 11)
-
-
3. A method of facilitating a captioned telephone call using a captioned telephone device used by an assisted user, the captioned telephone device connectable by a first line to a remote user and a second line to a relay providing captioning for a conversation, wherein the captioned telephone device includes at least one caption control feature for selecting automated captioning upon reception of an incoming call, the method comprising the steps of:
-
upon detecting an incoming call on the first line, without any assisted user input subsequent to the start of the call, the captioned telephone device checking a status of the caption control feature and, when a captioning default is selected, automatically calling the relay on the second line to initiate captioning service set up; at the relay, a call assistant assigned to the call to generate text captions corresponding to words spoken by the remote user; the captioned telephone device passing spoken words received from the remote user on the first line to the second line; and the relay providing text captions of the spoken words back to the captioned telephone device on the second line, wherein words received on the first line include words spoken by the assisted user and words spoken by the remote user, the step of passing spoken words on the first line to the second line including cancelling the words spoken by the assisted user and only passing words spoken by the remote user to the second line. - View Dependent Claims (4, 5, 12)
-
Specification