Delivery service system, delivery service method, server for delivery service, and deliverer terminal for delivery service

• US 10,497,050 B2
• Filed: 06/02/2016
• Issued: 12/03/2019
• Est. Priority Date: 06/03/2015
• Status: Active Grant

• Current Assignee: World Force International Company Limited
• Original Assignee: World Force International Company Limited
• Inventors: Tagami, Osamu
• Primary Examiner(s): Randazzo, Thomas
• Application Number:
  US15/578,747
• Publication Number:
  US 20180174100A1
• Time in Patent Office: 1,279 Days
• CPC Class Codes: B65G 61/00 Use of pick-up or transfer devices or of manipulators for stacking or de-stacking articles not otherwise provided for
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 10/0834 Choice of carriers
• CPC Class Codes: G06Q 10/0835 Relationships between shipper or supplier and carriers
• CPC Class Codes: G06Q 10/0838 Historical data
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 30/0637 Approvals

Abstract

A system method, and device to provide a delivery service that is convenient for clients and deliverers where information for a pickup/delivery item is input using client terminals, and is registered in databases on the server for each item. For new items registered in the databases, the server receives contract applications for items in which the area of the client'"'"'s address corresponds to a service area from deliverer terminals that have accessed the databases, registers the applications in the databases, and notifies the client terminal associated with a new item for which applications are being received about the applications. The server receives notification of which of the deliverers that submitted applications has been approved from the client terminal that received notification of the applications, and notifies the terminal of the approved deliverer of this fact, and the approved deliverer picks up/delivers the cargo associated with the new item.

Claims

1. A delivery service system comprising:

a client terminal; and

a server which can be connected to the client terminal and a deliverer terminal via an internet, wherein;

the server includes a database which manages client information of a client, deliverer information of a deliverer, and delivery item information concerning a delivery item of a client,

the server registers, in the database, the deliverer information including a name of the deliverer which is inputted in the server from the deliverer terminal,

the server registers, in the database, the client information including a name of the client which is inputted in the server from the client terminal,

the server receives the delivery item information including a desired delivery date and time and address of a delivery destination concerning the delivery item of the client which is inputted in the server from the client terminal, and registers the delivery item information in the database,

in response to a new item being registered in the database, the server receives a contract application which is inputted from the deliverer terminal, and then registers the contract application in the database and notifies the client terminal of the new item of the contract application,

in response to the server receiving a notification representing approval of the deliverer having inputted the contract application from the client terminal having received the contract application as to the new item, the server notifies the client terminal of the approved deliverer that the contract application is approved, so that the approved deliverer performs delivery of the new item,

the database registers the desired delivery date and time of the client, the deliverer information of the deliverer having inputted the contract application, the address of the delivery destination and status information, for each item,

the status information includes a first status representing a state until the contract application of the deliverer is approved by the client, and a second status representing that the contract application of the deliverer has been approved by the client, and

the server changes the first status to the second status of the status information in response to the notification representing approval of the deliverer from the client terminal.

2. A delivery service system according to claim 1, wherein:

the status information registered in the database for each item includes the first status representing the state until the contract application of the deliverer is approved by the client, the second status representing that the approved deliverer is performing the delivery or representing a state until the delivery is completed by the delivery, and a status representing a completion of the delivery, and

the server changes the first status to the second status in response to the notification representing approval of the deliverer from the client terminal, and changes the second status to a status representing a completion of the delivery in response to a notification of completion of the delivery from the deliverer terminal or a notification of an approval of the completion of delivery from the client terminal.

3. A delivery service system according to claim 1, wherein

the database registers desired delivery date and time of the client, information of the deliverer having inputted the contract application, address of delivery destination and status information, as an individual column for each item, in such a way that the column is provided individually for each deliverer.

4. A delivery service system according to claim 1, wherein

the database further registers urgency degree/priority optionally set by the client for each item from the client terminal.

5. A delivery service method the method comprising:

registering, in a database, deliverer information including a name of a deliverer which is inputted in a server by being accessed from a deliverer terminal;

registering, in the database, client information including a name of a client which is inputted in the server from a client terminal;

registering delivery item information of a desired delivery date and time and address of a delivery destination concerning a delivery item of the client which is inputted in the server from the client terminal;

in response to a new item being registered in the database receiving a contract application which is inputted from the deliverer terminal, and then registering the contract application in the database and notifying the client terminal of the new item of the contract application;

in response to receiving a notification representing approval of the deliverer having inputted the contract application from the client terminal having received the contract application as to the new item, notifying the client terminal of the approved deliverer that the contract application is approved, so that the approved deliverer performs delivery of the new item;

registering in the database the desired delivery date and time of the client, the deliverer information of the deliverer having inputted the contract application, the address of the delivery destination and status information, for each item, wherein the status information includes a first status representing a state until the contract application of the deliverer is approved by the client, and a second status representing that the contract application of the deliverer has been approved by the client; and

changing the first status to the second status of the status information in response to the notification representing approval of the deliverer from the client terminal.

6. A delivery service method according to claim 5, wherein:

the registering in the database registers as the status information, for each item, the first status representing the state until the contract application of the deliverer is approved by the client, the second status representing that the approved deliverer is performing the delivery or representing a state until the delivery is completed by the delivery, and a status representing a completion of the delivery, the method further comprising;

changing the first status to the second status in response to the notification representing approval of the deliverer from the client terminal, and changes the second status a status representing a completion of the delivery in response to a notification of completion of the delivery from the deliverer terminal or a notification of an approval of the completion of delivery from the client terminal.

7. A server for delivery service, the server comprising:

a client database which manages client information of a client;

a deliverer database which manages deliverer information of a deliverer; and

an item management database which manages delivery item information concerning a delivery item of the client, wherein;

the server registers, in the deliverer database, the deliverer information including a name of the deliverer which is inputted in the server from the deliverer terminal,

the server registers, in the client database, the client information including a name of the client which is inputted in the server from the client terminal,

the server receives a contract application which is inputted from the deliverer terminal as to a new item being registered in the item management database, and then registers the contract application in the item management database and notifies the client terminal of the new item of the contract application,

in response to the server receiving a notification representing approval of the deliverer having inputted the contract application from the client terminal having received the contract application as to the new item, the server notifies the client terminal of the approved deliverer that the contract application is approved, so that the approved deliverer performs delivery of the new item,

the item management database registers the desired delivery date and time of the client, the deliverer information of the deliverer having inputted the contract application, the address of the delivery destination, and status information, for each item,

the status information includes a first status representing a state until the contract application of the deliverer is approved by the client, and a second status representing that the contract application of the deliverer has been approved by the client, and

the server changes the first status to the second status of the status information in response to the notification representing approval of the deliverer from the client terminal.

8. A server for delivery service according to claim 7, wherein:

the status information registered in the item management database for each item includes the first status representing the state until the contract application of the deliverer is approved by the client, the second status representing that the approved deliverer is performing the delivery or representing a state until the delivery is completed by the delivery, and a status representing a completion of the delivery, and

the server changes the first status to the second status in response to the notification representing approval of the deliverer from the client terminal, and changes the second status to a status representing a completion of the delivery in response to a notification of completion of the delivery from the deliverer terminal or a notification of an approval of the completion of delivery from the client terminal.

9. A computer program, implemented in a computer, that causes a server to perform operations comprising:

a registering function of registering, in a database, deliverer information including name of a deliverer which is inputted in a server by being accessed from a deliverer terminal;

a registering function of registering, in the database, client information including a name of the client which is inputted in the server from a client terminal;

a registering function of registering delivery item information of a desired delivery date and time and address of a delivery destination concerning a delivery item of the client which is inputted in the server from the client terminal;

a searching function of in response to a new item being registered in the database, receiving a contract application which is inputted from the deliverer terminal, and then registering the contract application in the database and notifying the client terminal of the new item of the contract application;

a notifying function of, in response to receiving a notification representing approval of the deliverer having inputted the contract application, from the client terminal having received the contract application as to the new item, notifying the client terminal of the approved deliverer that the contract application is approved, so that the approved deliverer performs delivery of the new item;

a registering function of registering in the database the desired delivery date and time of the client, the deliverer information of the deliverer having inputted the contract application, the address of delivery destination and status information, for each item, wherein the status information includes a first status representing a state until the contract application of the deliverer is approved by the client, and a second status representing that the contract application of the deliverer has been approved by the client, and

a changing function of changing the first status to the second status of the status information in response to the notification representing approval of the deliverer from the client terminal.

10. A computer program according to claim 9, wherein:

the registering in the database registers as the status information, for each item, the first status representing the state until the contract application of the deliverer is approved by the client, the second status representing that the approved deliverer is performing the delivery or representing a state until the delivery is completed by the delivery, and a status representing a completion of the delivery, the computer program further causes the server to realize function of;

changing the first status to the second status in response to the notification representing approval of the deliverer from the client terminal, and changes the second status a status representing completion of the delivery in response to a notification of completion of the delivery from the deliverer terminal or a notification of an approval of the completion of delivery from the client terminal.

11. A service providing system comprising:

a client terminal; and

a server which can be connected to the client terminal and a service provider terminal via an internet, wherein;

the server includes a database which manages client information of a client, service provider information of a service provider, and service item information concerning a service item of a client,

the server registers, in the database, the service provider information including a name of the service provider which is inputted in the server from the service provider terminal,

the server registers, in the database, the client information including a name of the client which is inputted in the server from the client terminal,

the server receives the service item information including a desired date and time and address of service target concerning the service item of the client which is inputted in the server from the client terminal, and registers the service item information in the database,

the server receives a contract application which is inputted from the service provider terminal in response to a new item being registered in the database, and then registers the contract application in the database and notifies the client terminal of the new item of the contract application,

in response to the server receiving a notification representing approval of the service provider having inputted the contract application from the client terminal having received the contract application as to the new item, the server notifies the client terminal of the approved service provider that the contract application is approved, so that the approved service provider performs service of the new item,

the database registers the desired delivery date and time of the client, the service provider information of the service provider having inputted the contract application, the address of the service target and status information, for each item,

the status information includes a first status representing a state until the contract application of the service provider is approved by the client, and a second status representing that the contract application of the service provider has been approved by the client, and

the server changes the first status to the second status of the status information in response to the notification representing approval of the service provider from the client terminal.

12. A service providing system according to claim 11, wherein:

the status information registered in the database for each item includes the first status representing the state until the contract application of the service provider is approved by the client, the second status representing that the approved service provider is performing the service or representing a state until the service is completed by the service provider, and a status representing a completion of the service, and

the server changes the first status to the second status in response to the notification representing approval of the service provider from the client terminal, and changes the second status to the a status representing a completion of the service in response to a notification of completion of the service from the service provider terminal or a notification of an approval of the completion of service from the client terminal.