Automated bundling of content

• US 10,498,684 B2
• Filed: 02/10/2017
• Issued: 12/03/2019
• Est. Priority Date: 02/10/2017
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Gray, Linda Chen, Lin, Sherry Pei-chen, Stanton, Thomas Coolidge, Peacock, Andrew James, Quintero, Megan Marie
• Primary Examiner(s): Patel, Hitesh
• Application Number:
  US15/430,327
• Publication Number:
  US 20180234377A1
• Time in Patent Office: 1,026 Days
• CPC Class Codes: G06F 16/35 Clustering; Classification
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes

Abstract

Non-limiting examples describe automated bundling of content on behalf of a user by an application/service. As an example, a bundle of content may be a bundle of emails created on behalf of a user by an email service. Email data associated with a user account of an email service may be accessed. The email data may be evaluated by applying a bundle generation model that that evaluates the emails for bundling associations. An exemplary bundle generation model may evaluate the email data based on: user signal data from actions pertaining to categorization of specific emails, content and metadata corresponding with the email data, and server side metric analysis of activity corresponding with the user account. A bundle of emails may be automatically generated based on an evaluation result from applying the bundle generation model. The bundle of emails may be transmitted for display in a mailbox of the user account.

Claims

1. A method comprising:

accessing email data associated with a user account of an email service;

evaluating the email data by applying a bundle generation model that evaluates the emails for bundling associations based on;

user signal data from actions pertaining to categorization of specific emails,

content and metadata corresponding with the email data, and

server side metric analysis of activity corresponding with the user account;

automatically bundling two or more email threads into a bundle of emails based on an evaluation result from application of the bundle generation model, wherein the bundle comprises a grouping of the two or more email threads and a tag associating the two or more email threads;

transmitting the bundle of emails for display in an inbox of the email service that is associated with the user account; and

displaying the bundle of emails inline with other unbundled email content in the inbox that is associated with the user account.

2. The method of claim 1, wherein the user signal data pertains to user actions that correspond with created bundles of emails in the mailbox of the user account, and wherein a created bundle of emails comprises:

a grouping of the two or more email threads, a categorization for the grouping and an identification tag associated with the categorization.

3. The method of claim 2, further comprising:

generating, based on an application of the bundle generation model, a suggestion for re-organizing created bundles of emails in the mailbox of the user account and surfacing the suggestion in association with the mailbox of the user account.

4. The method of claim 1, wherein the server side metric analysis evaluates data that comprises:

sender domains for emails received by the user account, telemetry data corresponding with user access actions for specific emails, user rules set in association with the user account and telemetry data from cross-application usage by the user account for a suite of platform applications.

5. The method of claim 1, further comprising:

generating a notification that indicates that the bundle of emails has been automatically created on behalf of the user account, and displaying the notification as a user interface element in the email service, wherein the user interface element is displayed in association with presentation of the bundle of emails in the inbox associated with the user account.

6. The method of claim 1,

wherein the user signal data comprises data indicating that a user associated with the user account moves the bundle of emails from a first classification category associated with the inbox to a second classification category that is associated with the inbox, and

wherein the method further comprising:

receiving a subsequent email that is unassociated with the bundle of emails;

applying the bundle generation model to evaluate the subsequent email; and

adding the subsequent email to the bundle of emails in the second classification category based on a result of application of the bundle generation model.

7. The method of claim 5, wherein the notification further comprises a selectable user interface element for a user, associated with the user account, to confirm that automatic creation of the bundle of emails is correct.

8. A system comprising:

at least one processor; and

a memory operatively connected with the at least one processor storing computer-executable instructions that, when executed by the at least one processor, causes the at least one processor to execute a method that comprises;

accessing email data associated with a user account of an email service,

evaluating the email data by applying a bundle generation model that evaluates the emails for bundling associations based on;

user signal data from actions pertaining to categorization of specific emails,

content and metadata corresponding with the email data, and

server side metric analysis of activity corresponding with the user account,

automatically bundling two or more email threads into a bundle of emails based on an evaluation result from application of the bundle generation model, wherein the bundle comprises a grouping of the two or more email threads and a tag associating the two or more email threads;

transmitting the bundle of emails for display in an inbox of the email service that is associated with the user account; and

displaying the bundle of emails inline with other unbundled email content in the inbox that is associated with the user account.

9. The system of claim 8, wherein the user signal data pertains to user actions that correspond with created bundles of emails in the mailbox of the user account, and wherein a created bundle of emails comprises:

a grouping of the two or more email threads, a categorization for the grouping and an identification tag associated with the categorization.

10. The system of claim 9, wherein the method, executed by the at least one processor, further comprises:

generating, based on an application of the bundle generation model, a suggestion for re-organizing created bundles of emails in the mailbox of the user account and surfacing the suggestion in association with the mailbox of the user account.

11. The system of claim 8, wherein the server side metric analysis evaluates data that comprises:

sender domains for emails received by the user account, telemetry data corresponding with user access actions for specific emails, user rules set in association with the user account and telemetry data from cross-application usage by the user account for a suite of platform applications.

12. The system of claim 8, wherein the method, executed by the at least one processor, further comprises:

generating a notification that indicates that the bundle of emails has been automatically created on behalf of the user account, and displaying the notification as a user interface element in the email service, wherein the user interface element is displayed in association with presentation of the bundle of emails in the inbox associated with the user account.

13. The system of claim 8,

wherein the user signal data comprises data indicating that a user associated with the user account moves the bundle of emails from a first classification category associated with the inbox to a second classification category that is associated with the inbox, and

wherein the method, executed by the at least one processor, further comprising:

receiving a subsequent email that is unassociated with the bundle of emails;

applying the bundle generation model to evaluate the subsequent email; and

adding the subsequent email to the bundle of emails in the second classification category based on a result of application of the bundle generation model.

14. The system of claim 12, wherein the notification further comprises a selectable user interface element for a user, associated with the user account, to confirm that automatic creation of the bundle of emails is correct.

15. A computer storage media storing computer-executable instructions that, when executed by at least one processor, causes the at least one processor to execute a method comprising:

accessing email data associated with a user account of an email service;

evaluating the email data by applying a bundle generation model that evaluates the emails for bundling associations based on;

user signal data from actions pertaining to categorization of specific emails,

content and metadata corresponding with the email data, and

server side metric analysis of activity corresponding with the user account;

automatically bundling two or more email threads into a bundle of emails based on an evaluation result from application of the bundle generation model, wherein the bundle comprises a grouping of the two or more email threads and a tag associating the two or more email threads;

transmitting the bundle of emails for display in an inbox of the email service that is associated with the user account; and

displaying the bundle of emails inline with other unbundled email content in the inbox that is associated with the user account.

16. The computer storage media of claim 15, wherein the user signal data pertains to user actions that correspond with created bundles of emails in the mailbox of the user account, and wherein a created bundle of emails comprises:

a grouping of the two or more email threads, a categorization for the grouping and an identification tag associated with the categorization.

17. The computer storage media of claim 15, wherein the server side metric analysis evaluates data that comprises:

sender domains for emails received by the user account, telemetry data corresponding with user access actions for specific emails, user rules set in association with the user account and telemetry data from cross-application usage by the user account for a suite of platform applications.

18. The computer storage media of claim 15, wherein the executed method further comprising:

generating a notification that indicates that the bundle of emails has been automatically created on behalf of the user account, and displaying the notification as a user interface element in the email service, wherein the user interface element is displayed in association with presentation of the bundle of emails in the inbox associated with the user account.

19. The computer storage media of claim 15,

wherein the user signal data comprises data indicating that a user associated with the user account moves the bundle of emails from a first classification category associated with the inbox to a second classification category that is associated with the inbox, and

wherein the executed method further comprising:

receiving a subsequent email that is unassociated with the bundle of emails;

applying the bundle generation model to evaluate the subsequent email; and

adding the subsequent email to the bundle of emails in the second classification category based on a result of application of the bundle generation model.

20. The computer storage media of claim 18, wherein the notification further comprises a selectable user interface element for a user, associated with the user account, to confirm that automatic creation of the bundle of emails is correct.