Methods for prompting a user to use enhanced automation system features, and systems and devices related thereto
First Claim
1. A method for prompting an automation system user to use one or more enhanced features, comprising:
- identifying an automation system associated with the automation system user;
tracking usage of automation system services for which the automation system user is registered;
identifying a service for which the automation system user is registered;
determining that the automation system user has used a first feature relating to the service and that the automation system user has failed to use a second feature relating to the service based at least in part on the tracked usage; and
sending a message to a user device associated with the automation system based at least in part on the determining.
5 Assignments
0 Petitions
Accused Products
Abstract
A control panel is used to control and/or monitor an automation system. The automation system may also be used in connection with one or more enhanced services, such as a remote access service. The remote access service may allow a user to control or monitor some or all aspects of the automation system through a remote computing device. To use the remote access service, or other enhanced services, the user may register to associate the user with the control panel of the automation system. If it is determined that the user has not registered, the service provider may send a message to the control panel. The message may prompt the user to register for the enhanced service. Optionally, contact information may be requested to allow a message to be sent to a personal device of the user to facilitate registration or use of the enhanced service.
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Citations
20 Claims
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1. A method for prompting an automation system user to use one or more enhanced features, comprising:
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identifying an automation system associated with the automation system user; tracking usage of automation system services for which the automation system user is registered; identifying a service for which the automation system user is registered; determining that the automation system user has used a first feature relating to the service and that the automation system user has failed to use a second feature relating to the service based at least in part on the tracked usage; and sending a message to a user device associated with the automation system based at least in part on the determining. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method for prompting a user to use one or more enhanced features available for a security or automation system, comprising:
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identifying the user associated with the security or automation system; tracking usage of system services for which the user is registered; identifying a service for which the user is registered; determining that the user has used a first feature relating to the service and that the user has failed to use a second feature relating to the service based at least in part on the tracked usage; receiving a message based at least in part on the determining; and requesting input from the user in response to the message. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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19. An apparatus for an automation system, comprising:
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a processor; memory in electronic communication with the processor; and instructions stored in the memory, the instructions being executable by the processor to; identify an automation system associated with a user; track usage of automation system services for which the user is registered; identify a service for which the user is registered; determine that the user has used a first feature relating to the service and that the user has failed to use a second feature relating to the service based at least in part on the tracked usage; and send a message to a user device associated with the automation system based at least in part on the determining. - View Dependent Claims (20)
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Specification