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Shift management over social networks

  • US 10,504,043 B2
  • Filed: 09/30/2016
  • Issued: 12/10/2019
  • Est. Priority Date: 09/30/2016
  • Status: Active Grant
First Claim
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1. A method comprising:

  • identifying an intent to change a work shift assignment within a textual posting to a social media platform by processing of the text on a computer data processor to identify the intent through performance of natural language processing of the textual posting on the computer data processor in view of at least one assignment change rule, each of the at least one assignment change rules includes;

    data identifying at least one intent type of interest, the at least one intent type of interest including a request for an assignment substitute and an offer to be the assignment substitute; and

    data associating the rule with an assignment management system that is accessed to confirm an identified intent;

    updating data stored by an assignment management computing system that manages work shift assignments based on the identified assignment change intent; and

    wherein the data associating the rule to the assignment management system enables processing of the rule to confirm;

    an identified intent requesting an assignment substitute for a work shift by confirming within data of the assignment management system that a first person that made the textual positing is assigned to the work shift; and

    an identified intent offering to be the assignment substitute for the work shift by confirming within data of the assignment management system that a second person that made the offer to be the assignment substitute is available to work in view of at least one other work shift assignment.

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