Automatic discovery of alternate mailboxes

• US 10,504,066 B2
• Filed: 12/04/2008
• Issued: 12/10/2019
• Est. Priority Date: 12/04/2008
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Rook, Harvey, Consul, Ashish, Batthish, Karim
• Primary Examiner(s): Harper, Eliyah S.
• Application Number:
  US12/328,355
• Publication Number:
  US 20100145932A1
• Time in Patent Office: 4,023 Days
• Field of Search: 707836, 707788, 707772, 707999102, 707999104, 707609
• CPC Class Codes: G06F 40/295 Named entity recognition
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes

Abstract

As described herein, a client system is automatically configured to access message objects in a plurality of mailboxes stored at a server system. The client system sends an autodiscover request to the server system. In response, the server system sends to the client system an autodiscover response that contains an autodiscover response document that comprises a primary mailbox element and at least one alternate mailbox element. The client system uses a first set of mailbox identification data specified by the primary mailbox element to access message objects in a primary mailbox stored at the server system and uses sets of mailbox identification data specified by the alternate mailbox elements to access message objects in alternate mailboxes stored at the server system. Email messages are one example type of message objects. The alternate mailbox may be an archive mailbox used to store message objects for occasional reference.

Claims

1. A method for configuring a client system to access a plurality of remotely-stored message mailboxes associated with a user, the method comprising:

automatically sending, from the client system to a server system via an electronic communications network, an autodiscover request that instructs the server system to provide to the client system an autodiscover response document, the autodiscover response document conforming to a schema;

receiving, at the client system from the server system via the electronic communications network, an autodiscover response responsive to the autodiscover request, the autodiscover response containing the autodiscover response document, the autodiscover response document comprising;

a first set of mailbox identification data that identifies to the server system a primary mailbox associated with a user, and

an alternate mailbox element that contains a second set of mailbox identification data that identifies to the server system an alternate mailbox associated with the user, the alternate mailbox being a peer of the primary mailbox, wherein the alternate mailbox element comprises display name information for the alternate mailbox, and wherein the primary mailbox and the alternate mailboxes are different mailboxes;

after receiving the autodiscover response, using, at the client system, the first set of mailbox identification data to access message objects in the primary mailbox; and

after receiving the autodiscover response, using, at the client system, the second set of mailbox identification data to access message objects in the alternate mailbox.

2. The method of claim 1, wherein the autodiscover response document is an extensible markup language (XML) document and the alternate mailbox element is an XML element.

3. The method of claim 1, wherein the alternate mailbox is an archive mailbox.

4. The method of claim 3, wherein using the second set of mailbox identification data to access message objects in the alternate mailbox comprises accessing, at the client system, individual ones of the message objects in the alternate mailbox without storing a copy of the alternate mailbox at the client system.

5. The method of claim 1, wherein using the first set of mailbox identification data to access message objects in the primary mailbox comprises:

automatically sending, from the client system to the server system, a request to synchronize a copy of the primary mailbox stored at the client system with a copy of the primary mailbox stored at the server system; and

receiving, at the client system from the server system in response to the request, data that synchronizes the copy of the primary mailbox stored at the client system with the copy of the primary mailbox stored at the server system.

6. The method of claim 1,

wherein the first set of mailbox identification data specifies a first legacy distinguished name that identifies the primary mailbox, a first mailbox database distinguished name that identifies a mailbox database that stores the primary mailbox, a first mailbox server name that identifies a mailbox server that provides access to the mailbox database identified by the first mailbox database distinguished name, and a first server distinguished name that identifies a computing device at which the mailbox server identified by the first mailbox server name operates;

and

wherein using the first set of mailbox identification data to access message objects in the primary mailbox comprises automatically accessing, at the client system, a mailbox identified by the first legacy distinguished name in a mailbox database identified by the first mailbox database distinguished name that is available through a mailbox server identified by the first mailbox server name that is operating at the computing device identified by the first server distinguished name.

7. The method of claim 1,

wherein the second set of mailbox identification data specifies a second legacy distinguished name that identifies the alternate mailbox, a second mailbox database distinguished name that identifies a mailbox database that stores the alternate mailbox, a second mailbox server name that identifies a mailbox server that provides access to the mailbox database identified by the second mailbox database distinguished name, and a second server distinguished name that identifies a computing device at which the mailbox server identified by the second mailbox server name operates;

and

wherein using the second set of mailbox identification data to access message objects in the alternate mailbox comprises automatically accessing, at the client system, the mailbox identified by the second legacy distinguished name in the mailbox database identified by the second mailbox database distinguished name that is available through the mailbox server identified by the second mailbox server name that is operating at the computing device identified by the second server distinguished name.

8. The method of claim 1, wherein automatically sending the autodiscover request comprises automatically sending the autodiscover request in response to an occurrence of an autodiscover event in a group of autodiscover events consisting of:

an expiration of a time-to-live timer, creation of a local profile, repair of a local profile, a failure condition, and a restart of a messaging client application.

9. The method of claim 1, further comprising:

after receiving the autodiscover response, automatically determining, at the client system, whether a local profile of the user specifies a third set of mailbox identification data that is not included in the autodiscover response document; and

when the local profile of the user specifies the third set of mailbox identification data that is not included in the autodiscover response document, automatically removing, at the client system, the third set of mailbox identification data from the local profile of the user.

10. The method of claim 1, further comprising presenting, at the client system on a display device, a user interface that enables the user to interact with message objects in the primary mailbox and message objects in the alternate mailbox.

11. The method of claim 1, wherein the message objects in the primary mailbox are email message objects and the message objects in the alternate mailbox are email message objects.

12. An electronic computing device comprising:

a processing unit;

a network interface that enables the electronic computing device to communicate via an electronic communications network with a client system; and

a computer-readable data storage system that stores instructions that, when executed by the processing unit, cause the processing unit to;

automatically receive, from the client system via the electronic communications network, an autodiscover request that instructs the electronic computing device to provide to the client system an autodiscover response document conforming to a schema; and

automatically send, to the client system from the electronic computing device via the electronic communications network, an autodiscover response responsive to the autodiscover request, the autodiscover response containing the autodiscover response document, the autodiscover response document comprising;

a first set of mailbox identification data that identifies a primary mailbox associated with a user, thereby enabling the client system to access message objects in the primary mailbox, and

an alternate mailbox element that contains a second set of mailbox identification data that identifies an alternate mailbox associated with the user, thereby enabling the client system to access message objects in the alternate mailbox, the alternate mailbox being a peer of the primary mailbox, wherein the alternate mailbox element comprises display name information and legacy distinguished name information for the alternate mailbox, and wherein the primary mailbox and the alternate mailboxes are different mailboxes.

13. The electronic computing device of claim 12, wherein the instructions further cause the processing unit to:

automatically retrieve, in response to receiving the autodiscover request, a remote profile of the user from a directory server; and

automatically use the remote profile of the user to identify mailboxes associated with the user, thereby identifying the primary mailbox and the alternate mailbox.

14. The electronic computing device of claim 13, wherein the remote profile of the user is defined by input from an administrator without configuring the client system.

15. The electronic computing device of claim 13, wherein the instructions further cause the processing unit to:

generate the first set of mailbox identification data using the remote profile of the user; and

generate the second set of mailbox identification data using the remote profile of the user.

16. The electronic computing device of claim 15,

wherein the instructions cause the processing unit to generate the first set of mailbox identification data such that the first set of mailbox identification data specifies a first legacy distinguished name that identifies the primary mailbox, a first mailbox database distinguished name that identifies a mailbox database that stores the primary mailbox, a first mailbox server name that identifies a mailbox server that provides access to the mailbox database identified by the first mailbox database distinguished name, and a first server distinguished name that identifies a computing device at which the mailbox server identified by the first mailbox server name operates;

and

wherein the instructions cause the processing unit to generate the second set of mailbox identification data such that the second set of mailbox identification data specifies a second legacy distinguished name that identifies the alternate mailbox, a second mailbox database distinguished name that identifies a mailbox database that stores the alternate mailbox, a second mailbox server name that identifies a mailbox server that provides access to the mailbox database identified by the second mailbox database distinguished name, and a second server distinguished name that identifies a computing device at which the mailbox server identified by the second mailbox server name operates.

17. The electronic computing device of claim 16, wherein the instructions cause the processing unit to generate the second set of mailbox identification data such that the second legacy distinguished name is a first extensible markup language (XML) element, the second mailbox database distinguished name is a second XML element, the second mailbox server name is a third XML element, and the second server distinguished name is a fourth XML element.

18. The electronic computing device of claim 16, wherein the instructions cause the processing unit to generate the first set of mailbox identification data and the second set of mailbox identification data such that the first server distinguished name and the second server distinguished name identify different electronic computing devices within a server system.

19. The electronic computing device of claim 13, wherein the instructions further cause the processing unit to:

determine whether a user of the client system is allowed to access the primary mailbox;

send to the client system an error response when the user of the client system is not allowed to access the primary mailbox; and

send the autodiscover response when the user of the client system is allowed to access the primary mailbox.

20. A storage device comprising instructions that, when executed by at least one processing unit of an electronic computing device, cause the processing unit to:

automatically receive, from a client system via an electronic communications network, an autodiscover request that instructs the electronic computing device to provide to the client system an autodiscover response document conforming to a schema, the autodiscover request identifying a primary mailbox;

automatically retrieve, in response to receiving the autodiscover request, a remote profile of a user associated with the primary mailbox from a Lightweight Directory Access Protocol (LDAP) directory server that stores administrator-managed remote profiles of registered users of a messaging system;

automatically use the remote profile of the user associated with the primary mailbox to determine whether a user of the client system is allowed to access the primary mailbox;

automatically send, when the user of the client system is not allowed to access the primary mailbox, an error response via the electronic communications network to the client system;

automatically generate, when the user of the client system is allowed to access the primary mailbox, a first set of mailbox identification data using the remote profile, the first set of mailbox identification data specifying a first extensible markup language (XML) element that specifies a first legacy distinguished name that identifies the primary mailbox, a second XML element that specifies a first mailbox database distinguished name that identifies a mailbox database that stores the primary mailbox, a third XML element that specifies a first mailbox server name that identifies a mailbox server that provides access to the mailbox database identified by the first mailbox database distinguished name, and a fourth XML element that specifies a first server distinguished name that identifies a computing device at which the mailbox server identified by the first mailbox server name operates;

automatically generate, when the user of the client system is allowed to access the primary mailbox, a second set of mailbox identification data using the remote profile of the user, the second set of mailbox identification data specifying a fifth XML element that specifies a second legacy distinguished name that identifies an archive mailbox, wherein the primary mailbox and the archive mailbox are different mailboxes, a sixth XML element that specifies a second mailbox database distinguished name that identifies a mailbox database that stores the archive mailbox, a seventh XML element that specifies a second mailbox server name that identifies a mailbox server that provides access to the mailbox database identified by the second mailbox database distinguished name, and an eighth XML element that specifies a second server distinguished name that identifies a computing device at which the mailbox server identified by the second mailbox server name operates;

automatically send, to the client system via the electronic communications network, an autodiscover response responsive to the autodiscover request, the autodiscover response containing an autodiscover response document that is formatted as an XML document, the autodiscover response document comprising the first XML element, the second XML element, the third XML element, the fourth XML element, the fifth XML element, the sixth XML element, the seventh XML element, and the eighth XML element;

receive, from the client system after the autodiscover response is sent to the client system, a first request to access email message objects in the primary mailbox; and

receive, from the client system after the autodiscover response is sent to the client system, a second request to access email message objects in the archive mailbox.