Methods and systems for personalized information content and delivery

• US 10,506,391 B1
• Filed: 01/29/2019
• Issued: 12/10/2019
• Est. Priority Date: 03/10/2016
• Status: Active Grant

• Current Assignee: United Services Automobile Association
• Original Assignee: United Services Automobile Association
• Inventors: Sharp, Sakina Hassonjee, Trevino, JoAnn, Shreder, Scott, Edmiston, Roland, Koch, Kristin, Manzoli, Nicholas
• Primary Examiner(s): Patel, Nimesh
• Application Number:
  US16/261,406
• Time in Patent Office: 315 Days
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 16/9537 Spatial or temporal dependent retrieval, e.g. spatiotemporal queries
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: H04L 63/0853 using an additional device, e.g. smartcard, SIM or a different communication terminal cryptographic mechanisms or cryptographic arrangements for entity authentication involving additional secure or trusted devices H04L9/3234
• CPC Class Codes: H04L 63/102 Entity profiles
• CPC Class Codes: H04L 63/107 wherein the security policies are location-dependent, e.g. entities privileges depend on current location or allowing specific operations only from locally connected terminals
• CPC Class Codes: H04L 63/20 for managing network security; network security policies in general filtering policies H04L63/0227
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 12/63 Location-dependent; Proximity-dependent
• CPC Class Codes: H04W 4/023 using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds
• CPC Class Codes: H04W 4/18 Information format or content conversion, e.g. adaptation by the network of the transmitted or received information for the purpose of wireless delivery to users or terminals
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

Abstract

Methods and systems described in this disclosure are directed creating a profile for a user that includes information content rules and information delivery rules. Upon detecting a triggering event, a set of information is created for the user based on the information content rules. The information is delivered to the user according to the information delivery rules.

Claims

1. A method comprising:

creating, by a server, a profile for a remote subscriber, the profile having information content rules;

receiving, at the server, a trigger from a device associated with the remote subscriber, wherein the trigger comprises detecting a physical location of the remote subscriber,

wherein the information content rules determine a set of information based at least in part on a last transmitted personalized set of information for the remote subscriber created by the server, user preferences, and change in user specific information;

in response to receiving the trigger;

determining to which device associated with the remote subscriber to transmit the set of information based at least in part on the physical location, and

determining a format in which the set of information will be delivered to the device based at least in part on the physical location, wherein the format is selected from at least one of the following;

podcast, webcast, audio file, or video file;

wherein the device is distinct from the remote subscriber,

determining a level of authentication required to transmit the set of information to the device associated with the remote subscriber based on the physical location of the remote subscriber;

prior to transmitting the set of information, requesting authentication credentials from the remote subscriber;

verifying the authentication credentials; and

in response to verifying the authentication credentials, transmitting the set of information over a wireless communication channel to the device.

2. The method of claim 1, wherein receiving the trigger comprises detecting the physical location of the remote subscriber, wherein the physical location of the remote subscriber is detected using at least one of:

a Wi-Fi signal, an RFID signal, an NFC signal, a satellite signal, a cellular signal, or a Bluetooth signal.

3. The method of claim 1, further comprising detecting a presence of a second device, wherein the information content rules further determine the set of information based on the presence of the second device, wherein the physical location of the remote subscriber is determined from the device or the second device.

4. The method of claim 1, wherein the set of information comprises at least one of:

a status of an account, financial advice, a reminder to pay a bill, a reminder to deposit a check, a warning regarding the account, a recap of spending over a period of time, or an advertisement of a product or service.

5. The method of claim 1, further comprising:

creating a set of information delivery rules, wherein the device is determined by the information delivery rules.

6. The method of claim 5, wherein the information delivery rules determine the device and the format based at least in part on a time of day.

7. The method of claim 5, wherein the format of the set of information is determined by the information delivery rules.

8. The method of claim 7, wherein the device is one of:

a radio, a mobile computing device, a laptop, a wearable computing device, or a vehicle.

9. A non-transitory computer-readable storage medium comprising a set of instructions that, when executed by one or more processors cause a computing device to:

create a profile for a remote subscriber, the profile having information content rules;

receive a triggering event from a device associated with the remote subscriber, wherein the triggering event comprises detecting a physical location of the remote subscriber,

wherein the information content rules determine a set of information based at least in part on a last transmitted personalized set of information for the remote subscriber created by the server, user preferences, and change in user specific information;

in response to receiving the triggering event;

determine to which device associated with the remote subscriber to transmit the set of information based at least in part on the physical location, and

determine a format in which the set of information will be delivered to the device based at least in part on the physical location, wherein the format is selected from at least one of the following;

podcast, webcast, audio file, or video file,

wherein the device is distinct from the remote subscriber;

determine a level of authentication required to transmit the set of information to the device associated with the remote subscriber based on the physical location of the remote subscriber;

prior to transmitting the set of information, request authentication credentials from the remote subscriber;

verify the authentication credentials; and

in response to verifying the authentication credentials, transmit the set of information over a wireless communication channel to the device.

10. The non-transitory computer-readable storage medium of claim 9, wherein the physical location of the device associated with the remote subscriber is detected using at least one of:

a Wi-Fi signal, an RFID signal, an NFC signal, a satellite signal, a cellular signal, or a Bluetooth signal.

11. The non-transitory computer-readable storage medium of claim 9, wherein the set of instructions, when executed by the one or more processors, further cause the computing device to detect a presence of the second device, wherein the information content rules further determine the set of information based on the presence of the second device.

12. The non-transitory computer-readable storage medium of claim 9, wherein the information content rules further determine the set of information based on a day of week.

13. The non-transitory computer-readable storage medium of claim 9, wherein:

the set of information comprises at least one of;

a status of an account, financial advice, a reminder to pay a bill, a reminder to deposit a check, a warning regarding the account, a recap of spending over a period of time, or an advertisement of a product or service, and

the device is one of;

a radio, a mobile computing device, a laptop, a wearable computing device, or a vehicle.

14. The non-transitory computer-readable storage medium of claim 9, wherein the set of instructions, when executed by the one or more processors, further cause the computing device to create a set of information delivery rules, wherein the device is determined by the information delivery rules, wherein the set of information is transmitted in the format determined by the information delivery rules.

15. The non-transitory computer-readable storage medium of claim 14, wherein the information delivery rules determine the device and the format based at least in part on the physical location of the remote subscriber and a time of day.

16. An information collection and delivery system, comprising:

one or more processors; and

a computer readable storage medium having instructions stored thereon, which when executed by the one or more processors cause the information collection and delivery system to;

create, by a server, a profile for a remote subscriber, the profile having information content rules;

receive, at the server, a trigger from a device associated with the remote subscriber, wherein the trigger comprises detecting a physical location of the remote subscriber,

wherein the information content rules determine a set of information based at least in part on a last transmitted personalized set of information for the remote subscriber created by the server, user preferences, and change in user specific information;

in response to receiving the trigger;

determine to which device associated with the remote subscriber to transmit the set of information based at least in part on the physical location, and

determine a format in which the set of information will be delivered to the device based at least in part on the physical location, wherein the format is selected from at least one of the following;

podcast, webcast, audio file, or video file,

wherein the device is distinct from the remote subscriber;

determine a level of authentication required to transmit the set of information to the device associated with the remote subscriber based on the physical location of the remote subscriber;

prior to transmitting the set of information, request authentication credentials from the remote subscriber;

verify the authentication credentials; and

in response to verifying the authentication credentials, transmit the set of information over a wireless communication channel to the device.

17. The information collection and delivery system of claim 16, wherein the set of instructions, when executed by the one or more processors, further cause the information collection and delivery system to detect a presence of a second device, wherein the information content rules further determine the set of information based on the presence of the second device.

18. The information collection and delivery system of claim 17, wherein the information content rules determine the set of information based at least in part on a last transmitted set of information, user preferences, a priority of the set of information, and a day of week.

19. The information collection and delivery system of claim 16, wherein the set of instructions, when executed by the one or more processors, further cause the information collection and delivery system to create a set of information delivery rules, wherein the set of information is transmitted in the format determined by the information delivery rules, wherein the information delivery rules determine the device and the format based at least in part on the physical location of the remote subscriber and a time of day.