On-line shopping assistant for in-store shopping

• US 10,510,102 B2
• Filed: 10/06/2014
• Issued: 12/17/2019
• Est. Priority Date: 10/06/2014
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bleakley, Darrell O., Demmier, Louis M., Desai, Aditya A., Etgen, Michael P., Kenna, Stephen
• Primary Examiner(s): Seibert, Christopher B
• Application Number:
  US14/507,048
• Publication Number:
  US 20160098782A1
• Time in Patent Office: 1,898 Days
• Field of Search: 705 261- 272
• CPC Class Codes: G06Q 30/0623 Item investigation
• CPC Class Codes: G06Q 30/0639 Item locations
• CPC Class Codes: G06Q 30/0641 Shopping interfaces
• CPC Class Codes: H04W 4/33 for indoor environments, e.g. buildings

Abstract

Embodiments of the present invention provide a method, system and computer program product for an on-line shopping assistant for in-store shopping. In an embodiment of the invention, a method for managing an on-line shopping assistant for in-store shopping is provided. The method includes locating an in-store shopper in a portion of a store by locating a mobile device registered in a database in association with the in-store shopper. The method also includes receiving a request for data through the mobile device pertaining to at least one item in the store and filtering the requested data based upon the location of the in-store shopper in the portion of the store. Finally, the method includes presenting the filtered data in a display of the mobile device.

Claims

1. An in-store shopping data processing system configured to provide an on-line shopping assistant for in-store shopping, the system comprising:

a host computing system disposed in a store, the system comprising one or more computers each with memory and at least one processor;

at least one wireless access point coupled to the host computing system and positioned with the store;

a database coupled to the host computing system and comprising records correlating different in-store shoppers with respectively different mobile devices; and

,

a shopping assistant module executing in the memory of the host computing system, the module comprising program code enabled upon execution in the memory to locate, in a store, one of the in-store shoppers in a portion of the store by locating a corresponding one of the mobile devices for the one of the in-store shoppers, the locating comprising comparing a wireless signal of the mobile device with each of a multiplicity of wireless access points in communication with the mobile device and selecting a location in correspondence to one of the wireless access points associated with a strongest wireless signal as compared to others of the wireless access points, to receive a request for data through the mobile device pertaining to different items that are present in the store, to filter the requested data to only data relating to items that are present in the store and also that are in proximity to the in-store shopper relative to others of the items present in the store at the location within the store while excluding data relating to the other items present in the store but not in proximity to the in-store shopper, and to present the filtered data in a display of the mobile device along with an activatable portion of the display transmitting a request to summon a sales clerk to the location of the in-store shopper and also a different portion of the display displaying a map of the store and direction in the store to locate a desired one of the items in proximity to the in-store shopper in response to a request to locate the desired one of the items in the store.

2. The system of claim 1, wherein the requested data is a location of a requested item within the store and the filter data is directions to the location of the requested item based upon the location of the in-store shopper in the portion of the store.

3. The system of claim 1, wherein the requested data is product information pertaining to a product and the filtered data is product information positioned proximately to the location of the in-store shopper.

4. The system of claim 1, wherein the in-store shopper is located based detecting a hardware address of the mobile device in a wireless network request presented by the mobile device to one of three wireless access points disposed in the store, and subsequently by triangulating the position according to the three wireless access points.

5. The system of claim 1, wherein the in-store shopper is located based detecting a hardware address of the mobile device in a wireless network request presented by the mobile device to a wireless access point disposed in the store, and subsequently by receiving from the mobile device global positioning system (GPS) data.

6. The system of claim 1, wherein the program code of the module is further enabled to receive a request from the mobile device to summon a sales associate at the location of the in-store shopper determined based upon a location of the mobile device in the store.

7. A computer program product for for managing an on-line shopping assistant for in-store shopping, the computer program product comprising a non-transitory computer readable storage medium having program instructions embodied therewith, the program instructions executable by a device to cause the device to perform a method comprising:

locating, in a store, a mobile device registered in a database in association with an in-store shopper, said locating comprising comparing a wireless signal of the mobile device with a plurality of wireless access points in communication with the mobile device and selecting a location in correspondence to one of the wireless access points associated with a strongest wireless signal as compared to others of the wireless access points;

receiving a request for data through the mobile device pertaining to different items that are present in the store;

filtering the requested data to only data relating to items that are present in the store and also that are in proximity to the in-store shopper, at the location within the store, relative to others of the items present in the store while excluding data relating to the other items present in the store but not in proximity to the in-store shopper; and

,

presenting the filtered data in a display of the mobile device along with an activatable portion of the display transmitting a request to summon a sales clerk to the location of the in-store shopper and also a different portion of the display displaying a map of the store and direction in the store to locate a desired one of the items in proximity to the in-store shopper in response to a request to locate the desired one of the items in the store.

8. The computer program product of claim 7, wherein the requested data is a location of a requested item within the store and the filter data is directions to the location of the requested item based upon the location of the in-store shopper in the portion of the store.

9. The computer program product of claim 7, wherein the requested data is product information pertaining to a product and the filtered data is product information positioned proximately to the location of the in-store shopper.

10. The computer program product of claim 7, wherein the in-store shopper is located based detecting a hardware address of the mobile device in a wireless network request presented by the mobile device to one of three wireless access points disposed in the store, and subsequently by triangulating the position according to the three wireless access points.

11. The computer program product of claim 7, wherein the in-store shopper is located based detecting a hardware address of the mobile device in a wireless network request presented by the mobile device to a wireless access point disposed in the store, and subsequently by receiving from the mobile device global positioning system (GPS) data.

12. The computer program product of claim 7, wherein the method further includes receiving by the device a request from the mobile device to summon a sales associate at the location of the in-store shopper determined based upon a location of the mobile device in the store.