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Enhanced user assistance

  • US 10,514,816 B2
  • Filed: 12/01/2004
  • Issued: 12/24/2019
  • Est. Priority Date: 12/01/2004
  • Status: Active Grant
First Claim
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1. A system comprising:

  • a plurality of interfaces configured to operate in a first state, wherein the plurality of interfaces operating in the first state respectively perform a first function; and

    an electronic assistance device including a display, the electronic device implemented with instructions that configure the electronic assistance device to;

    receive a query related to a first interface of the plurality of interfaces while the plurality of interfaces are operating in the first state based on detecting a first user selection of the first interface, wherein the plurality of interfaces correspond to buttons;

    responsive to receipt of the query related to the first interface, transition the plurality of interfaces to a second state, wherein the plurality of interfaces operating in the second state respectively perform a second function that is different from the first function and that is related to the first interface and wherein the display displays the second function corresponding to a subset of the plurality of interfaces operating in the second state;

    receive a query related to an assistance request related to the first interface through a second user selection of one of the subset of the plurality of interfaces of the system that is operating in the second state;

    wherein the system is configured to receive contextual information associated with the system including at least environmental information extrinsic to the system that is sensed by the system; and

    wherein the electronic assistance device is further implemented with instructions that configure the electronic assistance device to;

    responsive to receipt of the assistance request and receipt of the contextual information associated with the system, determine an assistance correlating operation of the first interface based on the environmental information extrinsic to the system, and provide assistance based on the operation via a user interface.

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