Handling duress input
First Claim
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1. A system for monitoring a property, the system comprising:
- a monitoring server configured to communicate with multiple monitoring systems and provide monitoring of properties at which the multiple monitoring systems are located, the monitoring server being remote from the properties;
a monitoring system that is located at a property, that is configured to monitor the property, that is configured to communicate with the monitoring server in performing monitoring operations, and that includes one or more sensors that are located at the property and that are configured to sense attributes of the property; and
a mobile device application that is loaded onto a mobile device, that is configured to communicate with at least one of the monitoring server or the monitoring system, and that is configured to control the monitoring system through communication with at least one of the monitoring server or the monitoring system,wherein the mobile device application is configured to;
receive duress user input to signify that a user providing the duress user input is involved in a duress situation,report, to the monitoring server or the monitoring system, the duress user input, anddisplay an interface that acknowledges the receipt of the duress input;
wherein the monitoring server or the monitoring system is configured to;
receive, from the mobile device on which the mobile application is loaded, the report of the duress user input, andalert, based on receipt of the duress user input, a central station that dispatches emergency services to assist with alarm events detected by monitoring systems.
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Abstract
Techniques are described for handling duress input. For example, techniques are described for handling duress input provided to a mobile application that controls a monitoring system located at a fixed property.
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Citations
20 Claims
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1. A system for monitoring a property, the system comprising:
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a monitoring server configured to communicate with multiple monitoring systems and provide monitoring of properties at which the multiple monitoring systems are located, the monitoring server being remote from the properties; a monitoring system that is located at a property, that is configured to monitor the property, that is configured to communicate with the monitoring server in performing monitoring operations, and that includes one or more sensors that are located at the property and that are configured to sense attributes of the property; and a mobile device application that is loaded onto a mobile device, that is configured to communicate with at least one of the monitoring server or the monitoring system, and that is configured to control the monitoring system through communication with at least one of the monitoring server or the monitoring system, wherein the mobile device application is configured to; receive duress user input to signify that a user providing the duress user input is involved in a duress situation, report, to the monitoring server or the monitoring system, the duress user input, and display an interface that acknowledges the receipt of the duress input; wherein the monitoring server or the monitoring system is configured to; receive, from the mobile device on which the mobile application is loaded, the report of the duress user input, and alert, based on receipt of the duress user input, a central station that dispatches emergency services to assist with alarm events detected by monitoring systems. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method of handling duress input, the method comprising:
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receiving, by a mobile device application that is loaded onto a mobile device, duress user input to signify that a user providing the duress user input is involved in a duress situation, wherein; the mobile device application is configured to communicate with at least one of a monitoring server or a monitoring system and configured to control the monitoring system through communication with at least one of the monitoring server or the monitoring system, the monitoring system is located at a property, is configured to monitor the property, is configured to communicate with the monitoring server in performing monitoring operations, and includes one or more sensors that are located at the property and that are configured to sense attributes of the property, and the monitoring server is configured to communicate with multiple monitoring systems and provide monitoring of properties at which the multiple monitoring systems are located, the monitoring server being remote from the properties; reporting, by the mobile device application that is loaded onto the mobile device, the duress user input; displaying, by the mobile device application that is loaded onto the mobile device, an interface that acknowledges the receipt of the duress input; receiving, from the mobile device on which the mobile application is loaded, the report of the duress user input, and alerting, based on receipt of the duress user input, a central station that dispatches emergency services to assist with alarm events detected by monitoring systems. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification