Artificial intellegence prediction algorithm for generating an itemized statement of work and quote for home services based on two dimensional images, text, and audio

• US 10,528,962 B2
• Filed: 04/21/2017
• Issued: 01/07/2020
• Est. Priority Date: 05/03/2016
• Status: Active Grant

• Current Assignee: Yembo, Inc.
• Original Assignee: Yembo, Inc.
• Inventors: Rattner, Zachary, Mohan, Siddharth
• Primary Examiner(s): Jarrett, Scott L
• Application Number:
  US15/494,423
• Publication Number:
  US 20170323319A1
• Time in Patent Office: 991 Days
• CPC Class Codes: G06N 20/00 Machine learning
• CPC Class Codes: G06N 3/08 Learning methods
• CPC Class Codes: G06Q 30/0206 Price or cost determination based on market factors
• CPC Class Codes: G06Q 30/0283 Price estimation or determination
• CPC Class Codes: G06Q 30/0611 Request for offers or quotes

Abstract

Systems and methods for providing AI-based cost estimates for services are disclosed. The method may comprise receiving, at one or more processors, data from a scanning of a location, the scanning performed by one or more of a camera, a computer vision device, an inertial measurement unit, or a depth sensor. Data may be received, at one or more processors, related to the identification of one or more key elements at the location. An itemized statement and quote of work to be performed may be generated at one or more processors.

Claims

1. An interactive moving services quotation system configured for providing cost estimates for moving services, the system comprising:

one or more hardware processors configured by machine-readable instructions to;

receive data from a scanning of a location through an app or a web browser from a user, the scanning performed by a computing device associated with a user, the data comprising one or more two dimensional images of the location, text entered or selected by the user via the computing device, and audio information recorded by the user via the computing device, the two dimensional images, text, and audio information describing furniture, appliances, stored items in cabinets, delicate items and/or junk at the location and user preferences;

identify, based on the one or more two dimensional images, the text, and the audio information, a subset of objects at the location comprising one or more key elements at the location that the user intends to move, the one or more key elements comprising one or more individual pieces of the furniture, one or more individual appliances, some or all of the stored items in cabinets, a delicate item, and/or one or more pieces of the junk;

cause presentation of a preliminary itemized statement and quote of moving work to the user via the computing device associated with the user and/or to a moving services provider via a computing device associated with the moving services provider, wherein;

the preliminary itemized statement and quote of moving work comprises images and/or thumbnails of the one or more key elements at the location that the user intends to move,

the preliminary itemized statement and quote of moving work is presented in an editable interface that facilitates corrections, additions and/or deletions by the user and/or the moving services provider,

the same or different summary views of are presented via the computing device associated with the user and the computing device associated with the moving services provider, and

the computing device associated with the user and the computing device associated with the moving services provider are both in communication with the one or more processors such that changes made via either computing device are reflected in the preliminary itemized statement and quote of moving work;

cause targeted questions to be asked to the user via the computing device associated with the user and/or to the moving services provider via the computing device associated with the moving services provider, the targeted questions determined based on the data from the scanning of the location and the one or more key elements, the targeted questions configured to clarify which key elements the user intends to move and physical characteristics of the key elements the user intends to move, the targeted questions comprising one or more unique questions associated with one or more of the key elements the user intends to move;

predict a finalized itemized statement and quote of moving work to be performed, the prediction based on the one or more key elements at the location the user intends to move, and answers to the targeted questions, the finalized itemized statement and quote of moving work listing the key elements the user intends to move, and services needed for moving the key elements;

cause presentation of the finalized itemized statement and quote of moving work to the user via the computing device associated with the user;

receive, via the computing device associated with the user, user-adjustments to the finalized itemized statement and quote of work to be performed, the adjustments comprising changes to one or both of the key elements the user intends to move and the services needed for moving the key elements; and

communicate an adjusted itemized statement and quote of work to be performed to a moving services provider.

2. The system of claim 1, wherein the key elements relate to items to be moved or removed from the location including one or more of a chair, or a sofa.

3. The system of claim 1, wherein the one or more hardware processors configured by machine-readable instructions facilitate receiving booking instructions made by the user.

4. The system of claim 1, wherein the one or more hardware processors configured by machine-readable instructions facilitate one or both of adding or removing services.

5. A method for providing interactive cost estimates for moving services, the method being performed by one or more hardware processors configured by machine-readable instructions, the method comprising:

receiving data from a scanning of a location through an app or a web browser from a user, the scanning performed by a computing device associated with the user, the data comprising one or more two dimensional images of the location, text entered or selected by the user via the computing device, and audio information recorded by the user via the computing device, the two dimensional images, text, and audio information describing furniture, appliances, stored items in cabinets, delicate items and/or junk at the location and user preferences;

identifying, based on the one or more two dimensional images, the text, and the audio information, a subset of objects at the location comprising one or more key elements at the location that the user intends to move, the one or more key elements comprising one or more individual pieces of the furniture, one or more individual appliances, some or all of the stored items in cabinets, a delicate item, and/or one or more pieces of the junk;

causing presentation of a preliminary itemized statement and quote of moving work to the user via the computing device associated with the user and/or to a moving services provider via a computing device associated with the moving services provider, wherein;

the preliminary itemized statement and quote of moving work comprises images and/or thumbnails of the one or more key elements at the location that the user intends to move,

the preliminary itemized statement and quote of moving work is presented in an editable interface that facilitates corrections, additions and/or deletions by the user and/or the moving services provider,

the same or different summary views of are presented via the computing device associated with the user and the computing device associated with the moving services provider, and

the computing device associated with the user and the computing device associated with the moving services provider are both in communication with the one or more processors such that changes made via either computing device are reflected in the preliminary itemized statement and quote of moving work;

causing targeted questions to be asked to the user via the computing device associated with the user and/or to the moving services provider via the computing device associated with the moving services provider, the targeted questions determined based on the data from the scanning of the location and the one or more key elements, the targeted questions configured to clarify which key elements the user intends to move and physical characteristics of the key elements the user intends to move, the targeted questions comprising one or more unique questions associated with one or more of the key elements the user intends to move;

predicting a finalized itemized statement and quote of moving work to be performed, the prediction based on the one or more key elements at the location the user intends to move and answers to the targeted questions, the finalized itemized statement and quote of moving work listing the key elements the user intends to move, and services needed for moving the key elements;

causing presentation of the finalized itemized statement and quote of moving work to the user via the computing device associated with the user;

receiving, via the computing device associated with the user, user-adjustments to the finalized itemized statement and quote of work to be performed, the adjustments comprising changes to one or both of the key elements the user intends to move and the services needed for moving the key elements; and

communicating an adjusted itemized statement and quote of work to be performed to a moving services provider.

6. The method of claim 5, wherein the key elements relate to items to be moved or removed from the location including one or more of a chair, or a sofa.

7. The method of claim 5, further comprising receiving booking instructions made by the user.

8. The method of claim 5, further comprising facilitating one or both of adding or removing services.