Method and system for providing a visual indication that a video relay service call originates from an inmate at a corrections facility

• US 10,531,041 B2
• Filed: 10/30/2018
• Issued: 01/07/2020
• Est. Priority Date: 10/27/2016
• Status: Active Grant

• Current Assignee: Chris Talbot
• Original Assignee: Chris Talbot
• Inventors: Talbot, Chris
• Primary Examiner(s): Woo, Stella L.
• Application Number:
  US16/174,822
• Publication Number:
  US 20190149766A1
• Time in Patent Office: 434 Days
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42391 where the subscribers are hearing-impaired persons, e.g. telephone devices for the deaf
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04N 7/147 Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals selecting H04Q
• CPC Class Codes: H04N 7/152 Multipoint control units therefor
• CPC Class Codes: H04N 7/155 involving storage of or access to video conference sessions tracking arrangements for later retrieval of a computer conference content or participants activities H04L12/1831

Abstract

Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party, the visual indication including at least one of a visual indication that the VRS call is originating from a corrections facility, a visual indication that the VRS call is from an inmate incarcerated at a corrections facility, and a visual indication that the VRS call is being recorded.

Claims

1. A method for providing a visual indication that a video relay service (VRS) call originates from an incarcerated inmate, the method comprising:

connecting a video relay service (VRS) call between a called party and an incarcerated inmate;

displaying a visual indication on a VRS client used by the called party;

wherein the visual indication includes a string of characters forming a text-based message including a visual warning that the call is from an incarcerated inmate or originating from a corrections facility.

2. The method of claim 1 further comprising:

receiving an input from the called party, the input indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate;

in response to the input indicating that the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content of the VRS call to be conveyed between the called party and the incarcerated inmate; and

in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, terminating the VRS call.

3. The method of claim 2, in which, in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, the VRS call is terminated.

4. The method of claim 1, in which the visual indication is automatically displayed on the VRS client based on a flag associated with the incarcerated inmate that identifies the incarcerated inmate as a calling party.

5. The method of claim 1, in which the visual indication includes a sign language video.

6. The method of claim 1, in which the visual indication includes a video of a static image.

7. The method of claim 1 further comprising, in response to receiving no input within a predetermined period of time from the called party indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content of the VRS call to be conveyed between the called party and the incarcerated inmate.

8. The method of claim 1 further comprising, in response to receiving no input within a predetermined period of time from the called party, disconnecting the VRS call between the called party and the incarcerated inmate.

9. The method of claim 1 further comprising, after the VRS call is connected, displaying the visual indication as a video watermark for the duration of the VRS call.

10. The system of claim 1 wherein the visual indication includes a visual warning that the call is being recorded.

11. A video relay service (VRS) system for providing a visual indication that a video relay service (VRS) call originates from an incarcerated inmate, the system comprising one or more video relay service clients adapted and programmed to perform the steps of:

connecting a video relay service (VRS) call between a called party and an incarcerated inmate;

displaying a visual indication on a VRS client used by the called party;

wherein the visual indication includes a string of characters forming a text-based message including a visual warning that the call is from an incarcerated inmate or originating from a corrections facility.

12. The system of claim 11, further comprising:

receiving an input from the called party, the input indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate;

in response to the input indicating that the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content of the VRS call to be conveyed between the called party and the incarcerated inmate; and

in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, terminating the VRS call.

13. The system of claim 12, in which, in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, the VRS call is terminated.

14. The system of claim 11, in which the visual indication is automatically displayed on the VRS client based on a flag associated with the inmate that identifies the incarcerated inmate as a calling party.

15. The system of claim 11, in which the visual indication includes a sign language video.

16. The system of claim 11, in which the visual indication includes a video of a static image.

17. The system of claim 11, further programmed for, in response to receiving no input within a predetermined period of time from the called party indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content the VRS call to be conveyed between the called party and the incarcerated inmate.

18. The system of claim 11, further programmed for, in response to receiving no input within a predetermined period of time from the called party, disconnecting the VRS call between the called party and the incarcerated inmate.

19. The system of claim 11 further programmed for, after the VRS call is connected, displaying the visual indication as a video watermark for the duration of the VRS call.

20. The method of claim 11 wherein the visual indication includes a visual warning that the call is being recorded.

21. A method for providing a visual indication that a video relay service (VRS) call originates from an incarcerated inmate, the method comprising:

connecting a video relay service (VRS) call between a called party and an incarcerated inmate;

displaying a visual indication on a VRS client used by the called party;

wherein the visual indication includes a static image including a visual warning that the call is from an incarcerated inmate or originating from a corrections facility.

22. The method of claim 21 further comprising:

receiving an input from the called party, the input indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate;

in response to the input indicating that the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content of the VRS call to be conveyed between the called party and the incarcerated inmate; and

in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, terminating the VRS call.

23. The method of claim 22, in which, in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, the VRS call is terminated.

24. The method of claim 21, in which the visual indication is automatically displayed on the VRS client based on a flag associated with the incarcerated inmate that identifies the incarcerated inmate as a calling party.

25. The method of claim 21, in which the visual indication includes a sign language video.

26. The method of claim 21, in which the visual indication includes a video of a static image.

27. The method of claim 21 further comprising, in response to receiving no input within a predetermined period of time from the called party indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content of the VRS call to be conveyed between the called party and the incarcerated inmate.

28. The method of claim 21 further comprising, in response to receiving no input within a predetermined period of time from the called party, disconnecting the VRS call between the called party and the incarcerated inmate.

29. The method of claim 21 further comprising, after the VRS call is connected, displaying the visual indication as a video watermark for the duration of the VRS call.

30. The method of claim 21 wherein the visual indication includes a visual warning that the call is being recorded.

31. A method for providing a visual indication that a video relay service (VRS) call originates from an incarcerated inmate, the method comprising:

connecting a video relay service (VRS) call between a called party and an incarcerated inmate;

displaying a visual indication on a VRS client used by the called party;

wherein the visual indication includes a video including a visual warning that the call is from an incarcerated inmate or originating from a corrections facility.

32. The method of claim 31 further comprising:

receiving an input from the called party, the input indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate;

in response to the input indicating that the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content of the VRS call to be conveyed between the called party and the incarcerated inmate; and

in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, terminating the VRS call.

33. The method of claim 32, in which, in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, the VRS call is terminated.

34. The method of claim 31, in which the visual indication is automatically displayed on the VRS client based on a flag associated with the incarcerated inmate that identifies the incarcerated inmate as a calling party.

35. The method of claim 31, in which the visual indication includes a sign language video.

36. The method of claim 31, in which the visual indication includes a video of a static image.

37. The method of claim 31 further comprising, in response to receiving no input within a predetermined period of time from the called party indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content of the VRS call to be conveyed between the called party and the incarcerated inmate.

38. The method of claim 31 further comprising, in response to receiving no input within a predetermined period of time from the called party, disconnecting the VRS call between the called party and the incarcerated inmate.

39. The method of claim 31 further comprising, after the VRS call is connected, displaying the visual indication as a video watermark for the duration of the VRS call.

40. The method of claim 31 wherein the visual indication includes a visual warning that the call is being recorded.

41. A video relay service (VRS) system for providing a visual indication that a video relay service (VRS) call originates from an incarcerated inmate, the system comprising one or more video relay service clients adapted and programmed to perform the steps of:

connecting a video relay service (VRS) call between a called party and an incarcerated inmate;

displaying a visual indication on a VRS client used by the called party;

wherein the visual indication includes a static image including a visual warning that the call is from an incarcerated inmate or originating from a corrections facility.

42. The system of claim 41 further programmed to perform the steps of:

receiving an input from the called party, the input indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate;

in response to the input indicating that the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content of the VRS call to be conveyed between the called party and the incarcerated inmate; and

in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, terminating the VRS call.

43. The system of claim 42, in which, in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, the VRS call is terminated.

44. The system of claim 41, in which the visual indication is automatically displayed on the VRS client based on a flag associated with the incarcerated inmate that identifies the incarcerated inmate as a calling party.

45. The system of claim 41, in which the visual indication includes a sign language video.

46. The system of claim 41, in which the visual indication includes a video of a static image.

47. The system of claim 41 further programmed to perform the steps of, in response to receiving no input within a predetermined period of time from the called party indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content of the VRS call to be conveyed between the called party and the incarcerated inmate.

48. The system of claim 41 further programmed to perform the steps of, in response to receiving no input within a predetermined period of time from the called party, disconnecting the VRS call between the called party and the incarcerated inmate.

49. The system of claim 41 further programmed to perform the steps of, after the VRS call is connected, displaying the visual indication as a video watermark for the duration of the VRS call.

50. The system of claim 41 wherein the visual indication includes a visual warning that the call is being recorded.

51. A video relay service (VRS) system for providing a visual indication that a video relay service (VRS) call originates from an incarcerated inmate, the system comprising one or more video relay service clients adapted and programmed to perform the steps of:

connecting a video relay service (VRS) call between a called party and an incarcerated inmate;

displaying a visual indication on a VRS client used by the called party;

wherein the visual indication includes a video including a visual warning that the call is from an incarcerated inmate or originating from a corrections facility.

52. The system of claim 51 further programmed to perform the steps of:

receiving an input from the called party, the input indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate;

in response to the input indicating that the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content of the VRS call to be conveyed between the called party and the incarcerated inmate; and

in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, terminating the VRS call.

53. The system of claim 52, in which, in response to the input indicating that the called party does not accept the VRS call from the incarcerated inmate, the VRS call is terminated.

54. The system of claim 51, in which the visual indication is automatically displayed on the VRS client based on a flag associated with the incarcerated inmate that identifies the incarcerated inmate as a calling party.

55. The system of claim 51, in which the visual indication includes a sign language video.

56. The system of claim 51, in which the visual indication includes a video of a static image.

57. The system of claim 51, further programmed for, in response to receiving no input within a predetermined period of time from the called party indicating whether the called party wishes to proceed with the VRS call from the incarcerated inmate, allowing the video content of the VRS call to be conveyed between the called party and the incarcerated inmate.

58. The system of claim 51, further programmed for, in response to receiving no input within a predetermined period of time from the called party, disconnecting the VRS call between the called party and the incarcerated inmate.

59. The system of claim 51 further programmed for, after the VRS call is connected, displaying the visual indication as a video watermark for the duration of the VRS call.

60. The system of claim 51 wherein the visual indication includes a visual warning that the call is being recorded.