Control interface for dynamic substitution of service monitoring dashboard source data

• US 10,536,353 B2
• Filed: 07/31/2016
• Issued: 01/14/2020
• Est. Priority Date: 10/09/2014
• Status: Active Grant

• Current Assignee: Splunk Inc. (Cisco Systems, Inc.)
• Original Assignee: Splunk Inc. (Cisco Systems, Inc.)
• Inventors: Gupta, Rochit, Daloukov, George, Bhide, Alok Anant, Hardin, Alan Vincent
• Primary Examiner(s): Mirza, Adnan M
• Application Number:
  US15/224,554
• Publication Number:
  US 20160366036A1
• Time in Patent Office: 1,262 Days
• CPC Class Codes: G06F 16/2428 Query predicate definition using graphical user interfaces, including menus and forms G06F16/2423 takes precedence
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: H04L 43/04 Processing captured monitoring data, e.g. for logfile generation
• CPC Class Codes: H04L 67/51 Discovery or management thereof, e.g. service location protocol [SLP] or web services

Abstract

An automatic service monitor in an information technology environment has its operation controlled by information that, in part, defines entities that perform services and defines key performance indicators (KPIs) that indicate measures of performance of the services. Additional information controls the operation of the service monitor with respect to reporting KPI data on system dashboards based on design templates. Data sources associated with one service that help populate a design template are automatically swapped for data sources associated with a different service to produce automatic dashboard variants.

Claims

1. A method comprising:

receiving an indication of a second service to be swapped for a first service, the first service having a KPI associated with a widget specification of a service monitoring dashboard template in computer storage, the widget specification having information to generate a widget for display, the widget being an information presentation component appearing in a user interface;

determining automatically a KPI of the second service comparable to the KPI associated with the widget specification;

causing display of a service monitoring dashboard in accordance with the template in computer storage wherein the automatically determined KPI is represented by a displayed widget of the service monitoring dashboard corresponding to the widget specification of the service monitoring dashboard template;

wherein each service has a stored definition that associates one or more entities that perform the service, each of the entities has a stored definition that identifies machine data pertaining to the entity produced by one or more sources, and each KPI is defined by a search query that produces a value from machine data identified in one or more of the entity definitions, the value reflecting a measure at a point in time or for a period of time of the service to which it corresponds;

wherein the machine data is produced by one or more components within an information technology environment and reflects activity within the information technology environment; and

wherein the method is performed by one or more processing devices.

2. The method of claim 1 wherein determining automatically a KPI includes evaluating for a match with user-defined criteria.

3. The method of claim 1 wherein determining automatically a KPI includes evaluating for a match with user-defined criteria and system criteria.

4. The method of claim 1 wherein determining automatically a KPI includes evaluating for a match with user-defined criteria and system criteria, and wherein the user-defined criteria has higher precedence than the system criteria.

5. The method of claim 1 wherein determining automatically a KPI includes evaluating for a match with system criteria including at least one from among title, shared base search, common model, and textual description.

6. The method of claim 1 wherein determining automatically a KPI includes evaluating for at least one from among an exact match, a substantial match, and an acceptable match.

7. The method of claim 1 further comprising:

storing definitional information for a variant dashboard template including an identification of the second service.

8. The method of claim 1 further comprising:

storing definitional information for a variant dashboard template including an identification of the second service and an incorporation by reference of information of the service monitoring dashboard template.

9. The method of claim 1 further comprising:

storing definitional information for a variant dashboard template including an identification of the second service and an identification of the KPI of the second service.

10. The method of claim 1 wherein receiving an indication of the second service includes receiving an indication of a user selection of the second service via a user interface.

11. A system comprising:

a memory; and

a processing device coupled with the memory to;

receive an indication of a second service to be swapped for a first service, the first service having a KPI associated with a widget specification of a service monitoring dashboard template in computer storage, the widget specification having information to generate a widget for display, the widget being an information presentation component appearing in a user interface;

determine automatically a KPI of the second service comparable to the KPI associated with the widget specification;

cause display of a service monitoring dashboard in accordance with the template in computer storage wherein the automatically determined KPI is represented by a displayed widget of the service monitoring dashboard corresponding to the widget specification of the service monitoring dashboard template;

wherein each service has a stored definition that associates one or more entities that perform the service, each of the entities has a stored definition that identifies machine data pertaining to the entity produced by one or more sources, and each KPI is defined by a search query that produces a value from machine data identified in one or more of the entity definitions, the value reflecting a measure at a point in time or for a period of time of the service to which it corresponds; and

wherein the machine data is produced by one or more components within an information technology environment and reflects activity within the information technology environment.

12. The system of claim 11 wherein to determine automatically a KPI includes evaluating for a match with user-defined criteria.

13. The system of claim 11 wherein to determine automatically a KPI includes evaluating for a match with user-defined criteria and system criteria.

14. The system of claim 11 wherein to determine automatically a KPI includes evaluating for a match with user-defined criteria and system criteria, and wherein the user-defined criteria has higher precedence than the system criteria.

15. The system of claim 11 wherein to determine automatically a KPI includes evaluating for a match with system criteria including at least one from among title, shared base search, common model, and textual description.

16. The system of claim 11 wherein to determine automatically a KPI includes evaluating for at least one from among an exact match, a substantial match, and an acceptable match.

17. The system of claim 11 wherein the processing device coupled with the memory is further to:

store definitional information for a variant dashboard template including an identification of the second service.

18. The system of claim 11 wherein the processing device coupled with the memory is further to:

store definitional information for a variant dashboard template including an identification of the second service and an incorporation by reference of information of the service monitoring dashboard template.

19. The system of claim 11 wherein the processing device coupled with the memory is further to:

store definitional information for a variant dashboard template including an identification of the second service and an identification of the KPI of the second service.

20. The system of claim 11 wherein to receive an indication of the second service includes receiving an indication of a user selection of the second service via a user interface.

21. A non-transitory computer readable storage medium encoding instructions thereon that, in response to execution by one or more processing devices, cause the one or more processing devices to perform operations comprising:

receiving an indication of a second service to be swapped for a first service, the first service having a KPI associated with a widget specification of a service monitoring dashboard template in computer storage, the widget specification having information to generate a widget for display, the widget being an information presentation component appearing in a user interface;

determining automatically a KPI of the second service comparable to the KPI associated with the widget specification;

causing display of a service monitoring dashboard in accordance with the template in computer storage wherein the automatically determined KPI is represented by a displayed widget of the service monitoring dashboard corresponding to the widget specification of the service monitoring dashboard template;

wherein each service has a stored definition that associates one or more entities that perform the service, each of the entities has a stored definition that identifies machine data pertaining to the entity produced by one or more sources, and each KPI is defined by a search query that produces a value from machine data identified in one or more of the entity definitions, the value reflecting a measure at a point in time or for a period of time of the service to which it corresponds; and

wherein the machine data is produced by one or more components within an information technology environment and reflects activity within the information technology environment.

22. The computer readable storage medium of claim 21 wherein determining automatically a KPI includes evaluating for a match with user-defined criteria.

23. The computer readable storage medium of claim 21 wherein determining automatically a KPI includes evaluating for a match with user-defined criteria and system criteria.

24. The computer readable storage medium of claim 21 wherein determining automatically a KPI includes evaluating for a match with user-defined criteria and system criteria, and wherein the user-defined criteria has higher precedence than the system criteria.

25. The computer readable storage medium of claim 21 wherein determining automatically a KPI includes evaluating for a match with system criteria including at least one from among title, shared base search, common model, and textual description.

26. The computer readable storage medium of claim 21 wherein determining automatically a KPI includes evaluating for at least one from among an exact match, a substantial match, and an acceptable match.

27. The computer readable storage medium of claim 21 further comprising:

storing definitional information for a variant dashboard template including an identification of the second service.

28. The computer readable storage medium of claim 21 further comprising:

storing definitional information for a variant dashboard template including an identification of the second service and an incorporation by reference of information of the service monitoring dashboard template.

29. The computer readable storage medium of claim 21 further comprising:

storing definitional information for a variant dashboard template including an identification of the second service and an identification of the KPI of the second service.

30. The computer readable storage medium of claim 21 wherein receiving an indication of the second service includes receiving an indication of a user selection of the second service via a user interface.