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Observation platform for using structured communications with cloud computing

  • US 10,536,371 B2
  • Filed: 02/26/2019
  • Issued: 01/14/2020
  • Est. Priority Date: 02/22/2011
  • Status: Active Grant
First Claim
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1. A method of using structured communications in an observation platform with cloud computing, comprising:

  • receiving, by a second computer system, a signal which was sent wirelessly from a first communication device and received by a second communication device coupled with a first computer system, wherein the second computer system a cloud-based entity which is physically remote from the first computer system and connected with the first computer system via a network;

    deriving, by the second computer system, context information for said signal, said deriving based on analysis of a plurality of factors of said signal, wherein said plurality of factors comprises a speech-to-text conversion of an audible first characteristic of said signal; and

    determining, by said second computer system, at least one destination for said signal based on said plurality of factors for said context information.

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