Managing message notifications in a computing environment

• US 10,541,960 B2
• Filed: 03/06/2017
• Issued: 01/21/2020
• Est. Priority Date: 03/06/2017
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Dunne, Jonathan, Jiang, Chen, Zhang, Xue Yong, Zheng, Xin
• Primary Examiner(s): Ndiaye, Cheikh T
• Application Number:
  US15/450,817
• Publication Number:
  US 20180255013A1
• Time in Patent Office: 1,051 Days
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages

Abstract

A tool for managing message notifications in a computing environment includes a computer determining a user receives a notification of a first message received in a collaboration application on a computing device of the user, and determining a topic for the first message. The computer then determines whether the user suppresses the notification of the first message, and if so, the computer stores the topic for the first message associated with an indication the user suppressed the notification for the collaboration application. The computer further determines a second message is received, determines a topic of the second message, and then determines whether the user previously suppressed the topic of the second message. If the user previously suppressed the topic of the second message, the computer suppresses a notification for the second message.

Claims

1. A method for managing message notification in a computing environment, the method comprising:

determining, by one or more computer processors, a user receives a notification of a first message received in a collaboration application on a computing device of the user;

determining, by the one or more computer processors, a topic for the first message based on a keyword analysis of the content of the first message;

calculating, by the one or more computer processors, an association relevance factor for the first message based on a message sender and a relationship with the message sender and the user;

determining, by the one or more computer processors, one or more user preferences associated with the first message and the determined topic of the first message, wherein user preferences include associated gesture maps, a threshold amount of time for message notification suppression, and a threshold amount of message notification suppressions;

determining, by the one or more computer processors, whether the user suppresses the notification of the first message; and

responsive to determining the user suppresses the notification, storing, by the one or more computer processors, the topic, the sender, and association relevance factor for the first message associated with an indication the user suppressed the notification for the collaboration application.

2. The method of claim 1, further comprising:

determining, by the one or more computer processors, a second message is received on the computing device of the user;

determining, by the one or more computer processors, a topic of the second message;

determining, by the one or more computer processors, whether the user previously suppressed the topic of the second message; and

responsive to determining the user previously suppressed the topic of the second message, suppressing, by the one or more computer processors, a notification for the second message.

3. The method of claim 2, further comprising:

responsive to determining the user did not previously suppress the topic of the second message, determining, by the one or more computer processors, whether the topic is new; and

responsive to determining the topic of the second message is new, alerting, by the one or more computer processors, the user to the topic of the second message.

4. The method of claim 3, further comprising:

determining, by the one or more computer processors, whether the user suppresses a notification associated with the second message; and

responsive to determining the user suppressed the notification associated with the second message, storing, by the one or more computer processors, the topic of the second message associated with an indication the user suppressed the notification.

5. The method of claim 1, wherein determining whether the user suppresses the notification of the first message further comprises:

determining, by the one or more computer processors, a gesture received from the user;

determining, by the one or more computer processors, whether the gesture corresponds to a gesture map stored for the collaboration application; and

responsive to determining the gesture corresponds to the gesture map for the collaboration application, suppressing, by the one or more computer processors, the notification.

6. The method of claim 1, further comprising:

responsive to determining the user did not suppress the notification, transmitting, by the one or more computer processors, the first message; and

storing, by the one or more computer processors, the topic for the first message associated with an indication the user did not suppress the notification for the collaboration application.

7. The method of claim 1, wherein determining whether the user suppresses the notification of the first message further comprises determining, by the one or more computer processors, the user does not perform a gesture to the computing device in a threshold period of time, wherein the threshold period of time is pre-determined by the user.

8. A computer program product comprising:

one or more computer readable storage devices and program instructions stored on the one or more computer readable storage devices, the stored program instructions comprising;

program instructions to determine a user receives a notification of a first message received in a collaboration application on a computing device of the user;

program instructions to determine a topic for the first message based on a keyword analysis of the content of the first message;

program instructions to calculate an association relevance factor for the first message based on a message sender and a relationship with the message sender and the user;

program instructions to determine one or more user preferences associated with the first message and the determined topic of the first message, wherein user preferences include associated gesture maps, a threshold amount of time for message notification suppression, and a threshold amount of message notification suppressions;

program instructions to determine whether the user suppresses the notification of the first message; and

responsive to determining the user suppresses the notification, program instructions to store the topic, the sender, and association relevance factor for the first message associated with an indication the user suppressed the notification for the collaboration application.

9. The computer program product of claim 8, further comprising:

program instructions to determine a second message is received on the computing device of the user;

program instructions to determine a topic of the second message;

program instructions to determine whether the user previously suppressed the topic of the second message; and

responsive to determining the user previously suppressed the topic of the second message, program instructions to suppress a notification for the second message.

10. The computer program product of claim 9, further comprising:

responsive to determining the user did not previously suppress the topic of the second message, program instructions to determine whether the topic is new; and

responsive to determining the topic of the second message is new, program instructions to alert the user to the topic of the second message.

11. The computer program product of claim 10, further comprising:

program instructions to determine whether the user suppresses a notification associated with the second message; and

responsive to determining the user suppressed the notification associated with the second message, program instructions to store the topic of the second message associated with an indication the user suppressed the notification.

12. The computer program product of claim 8, wherein determining whether the user suppresses the notification of the first message further comprises:

program instructions to determine a gesture received from the user;

program instructions to determine whether the gesture corresponds to a gesture map stored for the collaboration application; and

responsive to determining the gesture corresponds to the gesture map for the collaboration application, program instructions to suppress the notification.

13. The computer program product of claim 8, further comprising:

responsive to determining the user did not suppress the notification, program instructions to transmit the first message; and

program instructions to store the topic for the first message associated with an indication the user did not suppress the notification for the collaboration application.

14. The computer program product of claim 8, wherein determining whether the user suppresses the notification of the first message further comprises program instructions to determine the user does not perform a gesture to the computing device in a threshold period of time, wherein the threshold period of time is pre-determined by the user.

15. A computer system comprising:

one or more computer processors;

one or more computer readable storage devices;

program instructions stored on the one or more computer readable storage devices for execution by at least one of the one or more computer processors, the stored program instructions comprising;

program instructions to determine a user receives a notification of a first message received in a collaboration application on a computing device of the user;

program instructions to determine a topic for the first message based on a keyword analysis of the content of the first message;

program instructions to calculate an association relevance factor for the first message based on a message sender and a relationship with the message sender and the user;

program instructions to determine one or more user preferences associated with the first message and the determined topic of the first message, wherein user preferences include associated gesture maps, a threshold amount of time for message notification suppression, and a threshold amount of message notification suppressions;

program instructions to determine whether the user suppresses the notification of the first message; and

responsive to determining the user suppresses the notification, program instructions to store the topic, the sender, and association relevance factor for the first message associated with an indication the user suppressed the notification for the collaboration application.

16. The computer system of claim 15, further comprising:

program instructions to determine a second message is received on the computing device of the user;

program instructions to determine a topic of the second message;

program instructions to determine whether the user previously suppressed the topic of the second message; and

responsive to determining the user previously suppressed the topic of the second message, program instructions to suppress a notification for the second message.

17. The computer system of claim 16, further comprising:

responsive to determining the user did not previously suppress the topic of the second message, program instructions to determine whether the topic is new; and

responsive to determining the topic of the second message is new, program instructions to alert the user to the topic of the second message.

18. The computer system of claim 17, further comprising:

program instructions to determine whether the user suppresses a notification associated with the second message; and

responsive to determining the user suppressed the notification associated with the second message, program instructions to store the topic of the second message associated with an indication the user suppressed the notification.

19. The computer system of claim 15, wherein determining whether the user suppresses the notification of the first message further comprises:

program instructions to determine a gesture received from the user;

program instructions to determine whether the gesture corresponds to a gesture map stored for the collaboration application; and

responsive to determining the gesture corresponds to the gesture map for the collaboration application, program instructions to suppress the notification.

20. The computer system of claim 15, wherein determining whether the user suppresses the notification of the first message further comprises program instructions to determine the user does not perform a gesture to the computing device in a threshold period of time, wherein the threshold period of time is pre-determined by the user.