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Providing notifications to authorized users

  • US 10,542,004 B1
  • Filed: 05/15/2018
  • Issued: 01/21/2020
  • Est. Priority Date: 02/24/2014
  • Status: Active Grant
First Claim
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1. A system to route message content from a plurality of different sources for access by a plurality of different endpoint devices, the system comprising:

  • one or more network interfaces;

    memory configured to store computer-executable instructions; and

    one or more servers comprising one or more processors in communication with the memory and configured to execute the computer-executable instructions to perform actions including;

    monitoring for messages transmitted from a plurality of different sources corresponding to electronic devices communicably couplable via a network;

    processing a first message from a first electronic device of the plurality of different sources and identifying the first message at least partially by accessing a table to match the first message with a first identifier corresponding to an originator of the first message;

    identifying a second identifier corresponding to a first recipient for the first message, the first recipient corresponding to a first endpoint of a plurality of different endpoints;

    processing the first message to determine at least a portion of the first message to pull for inclusion in a first notification;

    identifying a first notification method selected from a plurality of notification methods for transmission of the first notification;

    generating the first notification in accordance with the first notification method selected from the plurality of notification methods, the first notification corresponding to at least the portion of the first message translated to a first format for the first notification method;

    causing transmission of the first notification comprising the portion of the first message in accordance with the first notification method;

    processing a second message from a second electronic device of the plurality of different sources and identifying the second message at least partially by accessing the table to match the second message with a third identifier corresponding to an originator of the second message;

    identifying a fourth identifier corresponding to a second recipient for the second message, the second recipient corresponding to a second endpoint of the plurality of different endpoints;

    processing the second message to determine at least a portion of the second message to pull for inclusion in a second notification;

    identifying a second notification method selected from the plurality of notification methods for transmission of the second notification, where the second notification method is different from the first notification method;

    generating the second notification in accordance with the second notification method selected from the plurality of notification methods, the second notification corresponding to at least the portion of the second message translated to a second format for the second notification method, where the first notification method is different from the second notification method; and

    causing transmission of the second notification comprising the portion of the second message in accordance with the second notification method.

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