Transcribing audio communication sessions

• US 10,542,136 B2
• Filed: 05/24/2019
• Issued: 01/21/2020
• Est. Priority Date: 07/27/2016
• Status: Active Grant

• Current Assignee: Sorenson Ip Holdings, LLC
• Original Assignee: Sorenson Ip Holdings, LLC
• Inventors: Pakidko, Nicholas N., Pan, Jasper
• Primary Examiner(s): Nealon, William
• Application Number:
  US16/422,235
• Publication Number:
  US 20190281155A1
• Time in Patent Office: 242 Days
• Field of Search: 4554141
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: G10L 25/48 specially adapted for particular use
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/42391 where the subscribers are hearing-impaired persons, e.g. telephone devices for the deaf
• CPC Class Codes: H04R 2225/55 Communication between hearing aids and external devices via a network for data exchange
• CPC Class Codes: H04R 25/554 using a wireless connection, e.g. between microphone and amplifier or using Tcoils
• CPC Class Codes: H04W 4/80 Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication
• CPC Class Codes: H04W 76/10 Connection setup
• CPC Class Codes: H04W 84/12 WLAN [Wireless Local Area Networks]
• CPC Class Codes: H04W 84/18 Self-organising networks, e.g. ad-hoc networks or sensor networks
• CPC Class Codes: H04W 88/06 adapted for operation in multiple networks or having at least two operational modes, e.g. multi-mode terminals

Abstract

A computer-implemented method to provide transcriptions of an audio communication session is disclosed. The method may include receiving audio data at a first device from a second device over a first wireless network connection of a first wireless network type and providing the audio data to a speaker of the first device for output of the audio data. The method may further include encoding the audio data at the first device based on a second wireless network type and transmitting the encoded audio data from the first device over a second wireless network of the second wireless network type.

Claims

1. A computer-implemented method to provide transcriptions, the method comprising:

receiving, over a first network, audio data at a first device that is generated by a remote device during an audio communication session between the remote device and the first device;

providing, from the first device, the audio data to a second device over a second network,

transmitting, over a third network from the second device, the audio data to a transcription system, the transcription system is configured to generate a transcript of the audio data and the first network is different type of network than the second network and the third network is a different type of network than the first network and the second network, and one of the first network, the second network, and the third network is a cellular network;

obtaining, at the second device from the transcription system by way of the third network, the transcript of the audio data;

providing the transcript to the first device from the second device by way of the second network; and

presenting the transcript by the first device.

2. The method of claim 1, further comprising:

multiplexing the audio data to generate first multiplexed audio data and second multiplexed audio data; and

providing the first multiplexed audio data to a speaker for output of the first multiplexed audio data.

3. The method of claim 2, wherein the audio data transmitted to the transcription system is the second multiplexed audio data.

4. The method of claim 1, wherein the third network is the cellular network.

5. The method of claim 1, wherein the first network and the third network are both cellular wireless networks.

6. The method of claim 1, wherein the second network is a IEEE 802.11 wireless network or a BLUETOOTH®

wireless network.

7. The method of claim 6, wherein the third network is the cellular network.

8. The method of claim 1, further comprising presenting audio represented by the audio data in real-time during the audio communication session, wherein the transcript is presented in substantially real-time during the audio communication session.

9. The method of claim 1, wherein:

the second network is a IEEE 802.11 wireless network,

the third network is the cellular network,

the audio data is provided to the second device in real-time during the audio communication session,

the audio data is transmitted to the transcription system in real-time during the audio communication session,

the transcript of the audio data is obtained at the second device in real-time during the audio communication session, and

the transcript of the audio data is provided at the first device in real-time during the audio communication session,

the method further comprising;

multiplexing the audio data to generate first multiplexed audio data and second multiplexed audio data;

providing the first multiplexed audio data to a speaker for output of the first multiplexed audio data, wherein the audio data transmitted to the transcription system is the second multiplexed audio data; and

presenting audio represented by the audio data in real-time during the audio communication session, wherein the transcript is presented in real-time during the audio communication session.

10. A system to provide transcriptions, the system comprising:

means for receiving, over a first network, audio data at a first device that is generated by a remote device during an audio communication session between the remote device and the first device;

means for providing, from the first device, the audio data to a second device over a second network,

means for transmitting, over a third network from the second device, the audio data to a transcription system, the transcription system is configured to generate a transcript of the audio data and the first network is different type of network than the second network and the third network is a different type of network than the first network and the second network and one of the first network, the second network, and the third network is a cellular network;

means for obtaining, at the second device from the transcription system by way of the third network, the transcript of the audio data;

means for providing the transcript to the first device from the second device by way of the second network; and

means for presenting the transcript by the first device.

11. The system of claim 10, wherein the third network is the cellular network.

12. The system of claim 10, wherein the first network and the third network are both cellular wireless networks.

13. The system of claim 10, wherein the second network is a IEEE 802.11 wireless network or a BLUETOOTH®

wireless network.

14. The system of claim 13, wherein the third network is the cellular network.

15. The system of claim 10, further comprising means for presenting audio represented by the audio data in real-time during the audio communication session, wherein the transcript is presented in substantially real-time during the audio communication session.

16. A system to provide transcriptions, the system comprising:

a first device including;

a first transceiver configured for a first network, the first transceiver configured to;

exchange protocols with a remote device to establish an audio communication session between the remote device and the first device, and

obtain, over the first network, audio data generated by the remote device during the audio communication session;

a second transceiver configured for a second network that is different from the first network, the second transceiver configured to transmit the audio data over the second network; and

a display configured to present a transcript of the audio data; and

a second device including;

a third transceiver configured for a third network that is different from each of the first network and the second network, one of the first network, the second network, and the third network being a cellular network, the third transceiver configured to;

transmit the audio data to a transcription system configured to generate the transcript of the audio data, and

obtain the transcript of the audio data from the transcription system; and

a fourth transceiver configured for the second network, the fourth transceiver configured to;

obtain the audio data over the second network from the first device, and

provide the transcript of the audio data to the first device.

17. The system of claim 16, wherein the third network is the cellular network.

18. The system of claim 16, wherein the first network and the third network are both cellular wireless networks.

19. The system of claim 16, wherein the second network is a IEEE 802.11 wireless network or a BLUETOOTH®

wireless network.

20. The system of claim 19, wherein the third network is the cellular network.