Automatic full download of important emails

• US 10,542,453 B2
• Filed: 09/28/2015
• Issued: 01/21/2020
• Est. Priority Date: 06/14/2010
• Status: Active Grant

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: Blackberry Limited
• Inventors: Tysowski, Piotr Konrad, Feldman, Andrey
• Primary Examiner(s): Tran, Nam T
• Application Number:
  US14/867,453
• Publication Number:
  US 20160021562A1
• Time in Patent Office: 1,576 Days
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/06 Message adaptation to terminal or network requirements
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/222 using geographical location information, e.g. messages transmitted or received in proximity of a certain spot or area
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04W 24/08 Testing, supervising or monitoring using real traffic
• CPC Class Codes: H04W 28/0268 using specific QoS parameters for wireless networks, e.g. QoS class identifier [QCI] or guaranteed bit rate [GBR] negotiating SLA or negotiating QoS H04W28/24

Abstract

A mobile communication device, computer readable storage medium, and method for determining whether to download a full instance of an email. The mobile communication device determines a change in quality of service of wireless communication, and sends a request to completely download from an email server a full instance of an email, based on the mobile communication device determining that the change in quality of service of wireless communication indicates the mobile communication device is entering a poor wireless coverage area.

Claims

1. A method, with a mobile communication device, for determining whether to download a full instance of an email, the method comprising:

receiving, by the mobile communication device, one or more wireless communication signals from a wireless communication infrastructure through which the mobile communication device is configured to receive email messages;

monitoring, by the mobile communication device, one or more quality of service (QoS) wireless communication parameters associated with the received wireless communication signals, to determine if at least one of the one or more QoS wireless communication parameters exceeds a respective predefined threshold thereby indicating poor quality of service communication for the mobile communication device and that the mobile communication device is entering a poor wireless coverage area for the wireless communication infrastructure, the QoS wireless communication parameters including at least one of;

the relative signal strength of the received signals,

one or more dropped connections with the wireless communication infrastructure, or

one or more dropped communication packets during communication with the wireless communication infrastructure;

automatically, in response to detecting occurrence of a QoS event defined by the monitored one or more QoS wireless communication parameters exceeding the respective predefined threshold, sending a request, from the mobile communication device to the wireless communication infrastructure, to completely download to the mobile communication device from an email server a full instance of all unread or unopened emails that are currently stored in the mobile communication device and that have not yet been fully downloaded; and

while not detecting occurrence of a QoS event, receiving unread or unopened emails as configured in the mobile communication device and not sending the request.

2. The method of claim 1, wherein the monitoring to determine if at least one of the one or more QoS wireless communication parameters exceeds a respective predefined threshold, comprises at least one of

determining that a relative signal strength value of a wireless communication signal received at the mobile communication device changes to below a relative signal strength threshold;

determining that a lost packet count at the mobile communication device based on monitoring the wireless communication changes to exceed a lost packet threshold during a time window; and

determining that a lost connections count at the mobile communication device based on monitoring the wireless communication changes to exceed a lost connections threshold during a time interval.

3. The method of claim 2, further comprising:

monitoring, with the mobile communication device, at least one of

a relative signal strength value of a signal received from at least one base station;

a number of times that a packet communicated with a base station is dropped, represented by a lost packet count, over a time window; and

a number of times that a connection with a base station is lost, represented by a lost connections count, over a time interval.

4. The method of claim 1, wherein the monitoring to determine if at least one of the one or more QoS wireless communication parameters exceeds a respective predefined threshold, comprises determining that a relative signal strength value of a wireless communication signal received at the mobile communication device from at least one base station, changes to below a relative signal strength threshold.

5. The method of claim 1, wherein the monitoring to determine if at least one of the one or more QoS wireless communication parameters exceeds a respective predefined threshold, comprises determining that a lost packet count at the mobile communication device changes to exceed a lost packet threshold during a time window.

6. The method of claim 5, wherein the determining that a lost packet count at the mobile communication device changes to exceed a lost packet threshold during a time window, comprises determining a number of times that a packet communicated with a base station is dropped, represented by a lost packet count, over a time window.

7. The method of claim 1, wherein the monitoring to determine if at least one of the one or more QoS wireless communication parameters exceeds a respective predefined threshold, comprises determining that a lost connections count at the mobile communication device monitoring the wireless communication changes to exceed a lost connections threshold during a time interval.

8. The method of claim 7, wherein the determining that a lost connections count at the mobile communication device monitoring the wireless communication changes to exceed a lost connections threshold during a time interval, comprises determining a number of times that a connection with a base station is lost, represented by a lost connections count, over a time interval.

9. The method of claim 1, further comprising:

sending the request, based at least on receiving at least one of a header of an email or a first block of the email stored on the mobile communication device.

10. The method of claim 9, wherein an email application running on the mobile communication device receives the at least one of a header of an email or a first block of the email, and the email application sends the request.

11. The method of claim 1, further comprising:

sending the request, in response to detecting the occurrence of the QoS event and based at least on a recent email download variable in the mobile communication device indicating a number of the most recently received unread or unopened emails that should be downloaded, to completely download to the mobile communication device from the email server a full instance of all, up to the number indicated by the recent email download variable, of the most recently received unread or unopened emails that are currently stored in the mobile communication device and that have not yet been fully downloaded.

12. A mobile communication device comprising:

a memory;

an RF module communicatively coupled to an antenna; and

a central processing unit (CPU), coupled to the memory and the RF module, the CPU being responsive to executing computer instructions, performs operations comprising;

receiving, by the mobile communication device, one or more wireless communication signals from a wireless communication infrastructure through which the mobile communication device is configured to receive email messages;

monitoring, by the mobile communication device, one or more quality of service (QoS) wireless communication parameters associated with the received wireless communication signals, to determine if at least one of the one or more QoS wireless communication parameters exceeds a respective predefined threshold thereby indicating poor quality of service communication for the mobile communication device and that the mobile communication device is entering a poor wireless coverage area for the wireless communication infrastructure, the QoS wireless communication parameters including at least one of;

the relative signal strength of the received signals,

one or more dropped connections with the wireless communication infrastructure, or

one or more dropped communication packets during communication with the wireless communication infrastructure;

automatically, in response to detecting occurrence of a QoS event defined by the monitored one or more QoS wireless communication parameters exceeding the respective predefined threshold, sending a request, from the mobile communication device to the wireless communication infrastructure, to completely download to the mobile communication device from an email server a full instance of all unread or unopened emails that are currently stored in the mobile communication device and that have not yet been fully downloaded; and

while not detecting occurrence of a QoS event, receiving unread or unopened emails as configured in the mobile communication device and not sending the request.

13. The mobile communication device of claim 12, wherein the CPU, responsive to executing computer instructions, performs operations comprising:

monitoring to determine if at least one of the one or more QoS wireless communication parameters exceeds a respective predefined threshold,

based on at least one of;

determining that a relative signal strength value of a wireless communication signal received at the mobile communication device changes to below a relative signal strength threshold;

determining that a lost packet count at the mobile communication device monitoring the wireless communication changes to exceed a lost packet threshold during a time window; and

determining that a lost connections count at the mobile communication device monitoring the wireless communication changes to exceed a lost connections threshold during a time interval.

14. The mobile communication device of claim 13, wherein the CPU, responsive to executing computer instructions, performs operations comprising monitoring at least one of:

a relative signal strength value of a signal received from at least one base station;

a number of times that a packet communicated with a base station is dropped, represented by a lost packet count, over a time window; and

a number of times that a connection with a base station is lost, represented by a lost connections count, over a time interval.

15. A non-transitory computer readable storage medium comprising computer instructions which, responsive to being executed by a central processing unit (CPU) of a mobile communication device, cause the CPU to perform operations comprising:

receiving, by the mobile communication device, one or more wireless communication signals from a wireless communication infrastructure through which the mobile communication device is configured to receive email messages;

monitoring, by the mobile communication device, one or more quality of service (QoS) wireless communication parameters associated with the received wireless communication signals, to determine if at least one of the one or more QoS wireless communication parameters exceeds a respective predefined threshold thereby indicating poor quality of service communication for the mobile communication device and that the mobile communication device is entering a poor wireless coverage area for the wireless communication infrastructure, the one or more wireless communication parameters including at least one of;

the relative signal strength of the received signals,

one or more dropped connections with the wireless communication infrastructure, or

one or more dropped communication packets during communication with the wireless communication infrastructure;

automatically, in response to detecting occurrence of a QoS event defined by the monitored one or more QoS wireless communication parameters exceeding the respective predefined threshold, sending a request, from the mobile communication device to the wireless communication infrastructure, to completely download for up to a pre-configured amount of time, to the mobile communication device from an email server a full instance of all unread or unopened emails that are currently stored in the mobile communication device and that have not yet been fully downloaded; and

while not detecting occurrence of a QoS event, receiving unread or unopened emails as configured in the mobile communication device and not sending the request.

16. The computer readable storage medium of claim 15, wherein the monitoring to determine if at least one of the one or more QoS wireless communication parameters exceeds a respective predefined threshold, comprises at least one of

determining that a relative signal strength value of a wireless communication signal received at the mobile communication device changes to below a relative signal strength threshold;

determining that a lost packet count at the mobile communication device based on monitoring the wireless communication changes to exceed a lost packet threshold during a time window; and

determining that a lost connections count at the mobile communication device based on monitoring the wireless communication changes to exceed a lost connections threshold during a time interval.

17. The computer readable storage medium of claim 16, comprising computer instructions which, responsive to being executed by a central processing unit (CPU), cause the CPU to perform operations comprising:

monitoring, with the mobile communication device, at least one of

a relative signal strength value of a signal received from at least one base station;

a number of times that a packet communicated with a base station is dropped, represented by a lost packet count, over a time window; and

a number of times that a connection with a base station is lost, represented by a lost connections count, over a time interval.