Attaching multiple phone lines to a single mobile or landline phone

• US 10,547,740 B2
• Filed: 01/15/2019
• Issued: 01/28/2020
• Est. Priority Date: 06/30/2011
• Status: Active Grant

• Current Assignee: Callyo 2009 Corp. (Motorola Solutions, Inc.)
• Original Assignee: World Emergency Network-Nevada Limited
• Inventors: Bennett, Christopher Ryan
• Primary Examiner(s): Zenati, Amal S
• Application Number:
  US16/248,575
• Publication Number:
  US 20190166250A1
• Time in Patent Office: 378 Days
• Field of Search: 379 70
• CPC Class Codes: H04M 1/724 User interfaces specially adapted for cordless or mobile telephones
• CPC Class Codes: H04M 2250/66 user interface aspects for indicating selection options for a communication line
• CPC Class Codes: H04M 3/02 Calling substations, e.g. by ringing selective calling H04Q
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/42008 Systems for anonymous communication between parties, e.g. by use of disposal contact identifiers
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/4211 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42136 Administration or customisation of services
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/42229 Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location diverting calls from one subscriber to another subscriber, i.e. two different subscriptions H04M3/54; selecting arrangements in intelligent networks H04Q3/005
• CPC Class Codes: H04M 3/42306 Number translation services, e.g. premium-rate, freephone or vanity number services

Abstract

Agencies issue multiple devices to personnel for maintaining distinct identities over the course of assigned investigations. To provide flexible capabilities to agencies, a phone is converted for use with multiple attached telephone numbers. Accordingly, a single phone may be used to manage multiple identities over the course of one or more investigations. Using a multiple attached number, a given device can place and receive calls over the network to and from contacts. In addition to providing multiple attached numbers, calls using the multiple attached numbers may be monitored live and recorded to establish evidence.

Claims

1. A computer based method comprising:

detecting communication of a message from a communications device to a virtual number;

in response to detecting the communication of the message, comparing the virtual number to entries of a mapping table, the mapping table comprising a correspondence between an operator device and a plurality of contact devices, wherein the mapping table further comprises, for each respective contact device of the plurality of contact devices, a mapping of a respective virtual number of a plurality of virtual numbers to the respective contact device;

determining whether the communications device is the operator device or a contact device of the plurality of contact devices based on the comparing;

in response to determining that the communications device is a contact device of the plurality of contact devices, transmitting instructions for transmitting the message received from the contact device to the operator device from the respective virtual number that corresponds to the contact device based on the mapping table indicating that the respective virtual number corresponds to the contact device; and

in response to determining that the communications device is the operator device, identifying, based on the mapping table, a respective contact device to which the message is to be directed, and transmitting instructions for transmitting the message to the respective contact device from the virtual number.

2. The method of claim 1, further comprising:

provisioning the virtual number with a virtual number provider; and

configuring the virtual number with number information operable on a public switched telephony network, wherein the message comprises the number information configured for the virtual number, and wherein the message is transmitted on a short messaging service.

3. The method of claim 1, wherein identifying the respective contact device to which the message is to be directed comprises analyzing a formatting of message content of the message, the formatting of the message content not indicating recipient device information of a telephonic device in an accepted format.

4. The method of claim 3, wherein the recipient device information is a transmitting number of a telephonic device.

5. The method of claim 1, wherein determining whether the communications device is the operator device or a contact device of the plurality of contact devices based on the comparing comprises analyzing a formatting of message content of the message, the formatting of the message content indicating recipient device information corresponding to the contact device in an accepted format.

6. The method of claim 5, wherein the recipient device information comprises at least one of appended or prepended recipient device information in the message content.

7. The method of claim 6, wherein the recipient device information is a transmitting number of the contact device.

8. The method of claim 1, further comprising, further in response to determining that the communications device is a contact device of the plurality of contact devices, appending a transmitting number of the contact device to the message.

9. The method of claim 1, further comprising, further in response to determining that the communications device is the operator device, parsing out recipient device information corresponding to the contact device from the message.

10. The method of claim 1, wherein determining that the communications device is the operator device comprises comparing device information of the communications device extracted from the message with device information of the operator device stored in association with the virtual number in the mapping table, the communications device identified as the operator device based on a match between the device information of the communications device and the device information of the operator device.

11. A non-transitory computer readable medium comprising executable computer program instructions that when executed by a processor cause the processor to perform operations of:

detecting communication of a message from a communications device to a virtual number;

in response to detecting the communication of the message, comparing the virtual number to entries of a mapping table, the mapping table comprising a correspondence between an operator device and a plurality of contact devices, wherein the mapping table further comprises, for each respective contact device of the plurality of contact devices, a mapping of a respective virtual number of a plurality of virtual numbers to the respective contact device;

determining whether the communications device is the operator device or a contact device of the plurality of contact devices based on the comparing;

in response to determining that the communications device is a contact device of the plurality of contact devices, transmitting instructions for transmitting the message received from the contact device to the operator device from the respective virtual number that corresponds to the contact device based on the mapping table indicating that the respective virtual number corresponds to the contact device; and

in response to determining that the communications device is the operator device, identifying, based on the mapping table, a respective contact device to which the message is to be directed, and transmitting instructions for transmitting the message to the respective contact device from the virtual number.

12. The non-transitory computer-readable medium of claim 11, wherein the instructions, when executed by the processor, further cause the processor to perform operations of:

provisioning the virtual number with a virtual number provider; and

configuring the virtual number with number information operable on a public switched telephony network, wherein the message comprises the number information configured for the virtual number, and wherein the message is transmitted on a short messaging service.

13. The non-transitory computer-readable medium of claim 11, wherein identifying the respective contact device to which the message is to be directed comprises analyzing a formatting of message content of the message, the formatting of the message content not indicating recipient device information of a telephonic device in an accepted format.

14. The non-transitory computer-readable medium of claim 13, wherein the recipient device information is a transmitting number of a telephonic device.

15. The non-transitory computer-readable medium of claim 11, wherein determining whether the communications device is the operator device or a contact device of the plurality of contact devices based on the comparing comprises analyzing a formatting of message content of the message, the formatting of the message content indicating recipient device information corresponding to the contact device in an accepted format.

16. The non-transitory computer-readable medium of claim 15, wherein the recipient device information comprises at least one of appended or prepended recipient device information in the message content.

17. The non-transitory computer-readable medium of claim 16, wherein the recipient device information is a transmitting number of the contact device.

18. The non-transitory computer-readable medium of claim 11, wherein the instructions, when executed by the processor, further cause the processor to perform operations of, further in response to determining that the communications device is a contact device of the plurality of contact devices, appending a transmitting number of the contact device to the message.

19. The non-transitory computer-readable medium of claim 11, wherein the instructions, when executed by the processor, further cause the processor to perform operations of, further in response to determining that the communications device is the operator device, parsing out recipient device information corresponding to the contact device from the message.

20. The non-transitory computer-readable medium of claim 11, wherein determining that the communications device is the operator device comprises comparing device information of the communications device extracted from the message with device information of the operator device stored in association with the virtual number in the mapping table, the communications device identified as the operator device based on a match between the device information of the communications device and the device information of the operator device.