Method and system for collecting and presenting historical communication data for a mobile device

• US 10,554,769 B2
• Filed: 07/01/2017
• Issued: 02/04/2020
• Est. Priority Date: 07/25/2007
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Oath Inc. (Verizon Communications Inc.)
• Inventors: Brezina, Matthew, Smith, Adam, Bonforte, Jeffrey
• Primary Examiner(s): Iqbal, Khawar
• Application Number:
  US15/640,513
• Publication Number:
  US 20170302749A1
• Time in Patent Office: 948 Days
• Field of Search: 455405, 4554141-4144, 707 3, 707103, 707713, 707705, 709203, 709224
• CPC Class Codes: G06F 16/24575 using context
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/38 Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually
• CPC Class Codes: G06F 16/9577 Optimising the visualization of content, e.g. distillation of HTML documents
• CPC Class Codes: G06F 3/048 Interaction techniques based on graphical user interfaces [GUI]
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/0484 for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06F 40/14 Tree-structured documents parsing G06F40/205; validation G06F40/226
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/08 Annexed information, e.g. attachments
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/43 Billing software details
• CPC Class Codes: H04M 15/44 Augmented, consolidated or itemized billing statement or bill presentation
• CPC Class Codes: H04M 15/58 : based on statistics of usage or network monitoring
• CPC Class Codes: H04M 15/745 : Customizing according to wishes of subscriber, e.g. friends or family
• CPC Class Codes: H04M 2215/0104 : Augmented, consolidated or itemised billing statement, e.g. additional billing information, bill presentation, layout, format, e-mail, fax, printout, itemised bill per service or per account, cumulative billing, consolidated billing
• CPC Class Codes: H04M 2215/0108 : Customization according to wishes of subscriber, e.g. customer preferences, friends and family, selecting services or billing options, Personal Communication Systems [PCS]
• CPC Class Codes: H04M 2215/0188 : Network monitoring; statistics on usage on called/calling number
• CPC Class Codes: H04W 24/08 : Testing, supervising or monitoring using real traffic

Abstract

Among other disclosures, a method may include collecting historical communication data and personal data relating to a portion of a plurality of communications, a sender of one or more of the communications or one or more recipients of the communications. The method may include depositing the collected data into a repository of historical communication data and personal data. The method may include presenting one or more items in the repository on a mobile device, in response to user behavior.

Claims

1. A method, comprising:

receiving communications sent by web services to a user of a communication device, the web services including a first service, the first service comprising an automated communications system configured to transmit communications to the user, each of the communications including first information identifying a sender of the communications;

collecting data extracted from the communications;

generating a first profile for the first service using the first information from the collected data;

in response to receiving a first communication from the first service, performing, over a network, a search using the first information, wherein the search comprises sending a query to a first computing device, and the first computing device is configured to provide second information from a social network profile of the first service;

receiving, in response to the query and from the first computing device, the second information;

storing the second information in the first profile; and

in response to a user request on the communication device, enabling presentation of the second information on a display of the communication device

in response to a request by a second computing device, retrieving the stored second information from the first profile; and

using the retrieved second information to cause performing of a function on the second computing device.

2. The method of claim 1, further comprising:

determining that the user of the communication device is selecting at least one contact in a list of contacts; and

in response to the determining, causing at least one action to occur on the communication device that corresponds to the at least one contact.

3. The method of claim 2, wherein the at least one action includes generating a message addressed to the at least one contact.

4. The method of claim 1, further comprising presenting information to the user of the communication device from the first profile when the user interacts with a piece of information in a user display associated with the first service.

5. The method of claim 1, wherein the presentation includes adapting the first profile for display on the communication device.

6. The method of claim 5, wherein the adapting includes identifying a subset of information from the first profile to present on the communication device.

7. The method of claim 5, wherein the adapting includes changing a format of information associated with the first profile.

8. The method of claim 5, wherein the adapting includes ordering information in the first profile and presenting the information obtained from the first profile in accordance with the ordering.

9. The method of claim 1, wherein the source is a website.

10. The method of claim 1, wherein the receiving the second information comprises receiving a link.

11. The method of claim 1, wherein the search is performed using search criteria including a phone number.

12. The method of claim 1, further comprising:

in response to a request by a second computing device, retrieving the stored second information from the first profile; and

using the retrieved second information to cause performing of a function on the second computing device.

13. A method, comprising:

receiving communications sent by a first service, the communications including a first communication, the first service comprising an automated communications system configured to transmit communications to a user, each of the communications including first information identifying a sender of the communications;

collecting data from the communications sent by the first service;

generating, by a first computing device, a first profile for the first service using the collected data, the first profile including first information extracted from the first communication;

in response to receiving the first communication, performing a search using the first information, wherein the search comprises sending a query to a second computing device, the second computing device is configured to provide second information from a social network, and the social network comprises a second profile of the first service;

receiving, in response to the query and from the second computing device, the second information, wherein the second information comprises data from the second profile;

storing the second information in the first profile;

in response to a request by a third computing device, retrieving the second information from the first profile; and

using the retrieved second information to cause performing of a function on the third computing device.

14. The method of claim 13, further comprising displaying the second information on the third computing device.

15. The method of claim 13, wherein the receiving the second information comprises receiving a link.

16. The method of claim 13, further comprising generating a message addressed to the first service, the message comprising information obtained from the first profile.

17. A method, comprising:

receiving communications sent by a first service to a user of a communication device, the first service comprising an automated communications system configured to transmit communications to the user, each of the communications including first information identifying a sender of the communications

collecting data extracted from communications sent by the first service;

generating a first profile for the first service using first information from the collected data;

in response to receiving a first communication from the first service, performing, over a network, a search using the first information, wherein the search comprises sending a query to a first computing device, and the first computing device is configured to provide second information from a social network profile of the first service;

receiving, in response to the query and from the first computing device, the second information;

storing the second information in the first profile

in response to a request by a second computing device, retrieving the second information from the first profile; and

using the retrieved second information to cause performing of a function on the second computing device.

18. The method of claim 17, further comprising generating a message addressed to the first service, the message comprising information obtained from the first profile.