Automated messaging

• US 10,554,804 B2
• Filed: 02/28/2019
• Issued: 02/04/2020
• Est. Priority Date: 01/10/2014
• Status: Active Grant

• Current Assignee: OnePIN Incorporated
• Original Assignee: OnePIN Incorporated
• Inventors: Celik, Feyzi, Nowak, Marcin, Degrace, Chris
• Primary Examiner(s): Mizrahi, Diane D
• Application Number:
  US16/289,061
• Publication Number:
  US 20190268459A1
• Time in Patent Office: 341 Days
• CPC Class Codes: H04M 1/663 Preventing unauthorised calls to a telephone set
• CPC Class Codes: H04M 1/724 User interfaces specially adapted for cordless or mobile telephones
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails
• CPC Class Codes: H04M 1/72469 for operating the device by selecting functions from two or more displayed items, e.g. menus or icons
• CPC Class Codes: H04M 2203/651 Text message transmission triggered by call automatic reactions in messaging within packet-switching networks H04L51/02
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method including receiving, at a processor in the calling device, an indication that a call from the calling device to the called device has disconnected, determining, at the processor in the calling device, whether the call connected before receiving the indication that the call has disconnected, and in response to determining that the call did not connect before receiving the indication that the call has disconnected, determining that the call was a missed call. Methods and devices for automatically prompting a user with predictive message response options are also disclosed.

Claims

1. A computer-implemented method for automatically prompting a called user to send a message to a calling user, the calling user using a calling device and the called user using a called device, the method comprising:

after a call placed from the calling device to the called device has been determined to be a missed call,

receiving at the called device a first message package comprising a first message from the calling device and a first menu of response message options, wherein the response message options are based on the first message;

displaying on a screen of the called device the first message from the calling device;

displaying on the screen of the called device the first menu of response message options;

receiving at a processor of the called device user input selecting one of the response message options; and

sending a second message package comprising the selected response message option to the calling device.

2. The method of claim 1, wherein the calling device comprises a first operating system and the called device comprises a second operating system.

3. The method of claim 2, wherein the first operating system and the second operating system are different.

4. The method of claim 1, further comprising:

receiving, at the processor in the called device, user input indicating that the called user desires to respond.

5. The method of claim 1,

wherein the first menu of response message options comprises an option to customize a response message.

6. The method of claim 5, further comprising:

receiving at the processor of the called device user input indicating that the called user desires to customize a response message;

receiving at the processor of the called device user input including the called user'"'"'s desired customized message, wherein the called user'"'"'s desired customized message becomes the selected response message option; and

storing the called user'"'"'s desired customized message at a memory coupled to the processor in the called device.

7. The method of claim 1, wherein the response message options comprise the name of a third party.

8. The method of claim 1, wherein a response message option is selected for the first menu of response message options from a plurality of response message options based on the frequency the response message option is used in a geographic area.

9. The method of claim 1, wherein a response message option is selected for the first menu of response message options from a plurality of response message options based on the time of day.

10. The method of claim 1, wherein at least one of the response message options is a non-text option.

11. The method of claim 10, wherein the non-text option is a music, picture, or video file.

12. The method of claim 1, wherein a response message option is selected for the first menu of response message options from a plurality of response message options based on the frequency of communication between the called user and the calling user.

13. The method of claim 1, wherein the first menu of response message options is based at least on messages previously sent from the called device.

14. The method of claim 1, wherein the first menu of response message options is based at least on messages previously sent from the called device in response to the first message.

15. The method of claim 1, wherein the first menu of response message options is based at least on messages previously sent from the called device in response to the first message received from the calling device.