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Survey based on user behavior pattern

  • US 10,558,988 B2
  • Filed: 12/14/2017
  • Issued: 02/11/2020
  • Est. Priority Date: 05/09/2016
  • Status: Active Grant
First Claim
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1. A method comprising:

  • dividing a survey into a set of survey components, each survey component of the set of survey components being assigned a respectively corresponding responding duration, the responding duration for a survey component being an estimated time required to respond to the survey component;

    identifying a target user to receive the set of survey components;

    determining a behavior pattern of the target user;

    predicting an availability duration of the target user based on the behavior pattern, the availability duration being a time frame in which the target user is available to respond to questions in the divided survey;

    generating a first custom survey by combining a subset of survey components from the divided survey, the individually assigned responding durations of the subset of survey components having a combined duration that is less than or equal to the predicted availability duration of the user, the combined duration being a sum of the individually assigned responding durations of the subset of survey components; and

    providing the first custom survey to the target user via a registered messaging accountgenerating a second custom survey by combining a second subset of survey components, the second subset of survey components including survey components from the set of survey components not included in the first subset of survey components; and

    providing the second custom survey to the target user for response during a second availability duration, the second custom survey having a second combined duration that is less than or equal to a second predicted availability duration.

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