Remote monitoring and management of an instant issuance system
First Claim
Patent Images
1. An instant issuance system for issuing a customized personalization card, the system comprising:
- an instant issuance server component configured to process received customized issuance information and generate printer information to be placed on the customized personalization card;
a customized personalization card printer configured to place printer information received from the instant issuance server component on the customized personalization card; and
a remote management and monitoring (RMM) server component configured to request operational data from at least one of the instant issuance server component and the customized personalization card printer, configured to analyze the requested operational data, configured to determine an operational action, and configured to perform the operational action,wherein the RMM server component is configured to manage a plurality of certificates for at least one of the instant issuance server component, the RMM server component, and the customized personalization card printer.
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Abstract
A system and method for remote monitoring and management of an instant issuance system is provided. The embodiments provide secure communication between different entities within the instant issuance system. Security can be established via mutual authentication between the communicating entities of the instant issuance system prior and/or concurrent with a communication taking place.
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Citations
22 Claims
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1. An instant issuance system for issuing a customized personalization card, the system comprising:
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an instant issuance server component configured to process received customized issuance information and generate printer information to be placed on the customized personalization card; a customized personalization card printer configured to place printer information received from the instant issuance server component on the customized personalization card; and a remote management and monitoring (RMM) server component configured to request operational data from at least one of the instant issuance server component and the customized personalization card printer, configured to analyze the requested operational data, configured to determine an operational action, and configured to perform the operational action, wherein the RMM server component is configured to manage a plurality of certificates for at least one of the instant issuance server component, the RMM server component, and the customized personalization card printer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method for remote monitoring and management of an instant issuance system that includes a customized personalization card printer, an instant issuance server component and a remote monitoring and management (RMM) server component, the method comprising:
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the RMM server component managing a plurality of certificates for at least one of the instant issuance server component, the RMM server component, and the customized personalization card printer; the RMM server component sending a status request to a first entity; the first entity gathering requested status information, encrypting the status information, and sending the encrypted status information to the RMM server component; the RMM server component analyzing the encrypted status information and determining an operational action; and the RMM server component performing the operational action. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. An instant issuance system for issuing a customized personalization card, the system comprising:
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an instant issuance server component configured to process received customized issuance information and generate printer information to be placed on the customized personalization card; a customized personalization card printer configured to place printer information received from the instant issuance server component on the customized personalization card; and a remote management and monitoring (RMM) server component configured to request operational data from at least one of the instant issuance server component and the customized personalization card printer, configured to analyze the requested operational data, configured to determine an operational action, and configured to perform the operational action, wherein the RMM server component is configured to manage a certificate for at least one of the instant issuance server component, the RMM server component, and the customized personalization card printer. - View Dependent Claims (22)
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Specification