System and method for enabling call originations using SMS and hotline capabilities
First Claim
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1. A method, comprising:
- initiating a communication session from a mobile device intended for a destination device;
transmitting a data message from a gateway server to an application server comprising session setup information corresponding to the communication session and originating subscriber information corresponding to the mobile device and destination information corresponding to the destination device;
responsive to receiving the data message at the application server,storing the originating subscriber information and the destination information;
routing a first session leg from the mobile device to a gateway server;
instructing the gateway, via the application server, to initiate routing a second session leg from the gateway server to the destination device; and
joining, via the gateway server, the first session leg and the second session leg to complete the communication session between the mobile device and the destination device;
wherein possible session routes are analyzed via the gateway server for routing the communication session and re-routing the communication session to an enterprise network.
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Abstract
A method for handling call originations is provided. The method includes sending origination information from a mobile device to an application server in an enterprise network using Short Message Service (SMS) and determining whether a hotline feature is present in a subscriber profile associated with the mobile device. Data is then routed from the mobile device to a predetermined destination based on the hotline feature.
79 Citations
19 Claims
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1. A method, comprising:
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initiating a communication session from a mobile device intended for a destination device; transmitting a data message from a gateway server to an application server comprising session setup information corresponding to the communication session and originating subscriber information corresponding to the mobile device and destination information corresponding to the destination device; responsive to receiving the data message at the application server, storing the originating subscriber information and the destination information; routing a first session leg from the mobile device to a gateway server; instructing the gateway, via the application server, to initiate routing a second session leg from the gateway server to the destination device; and joining, via the gateway server, the first session leg and the second session leg to complete the communication session between the mobile device and the destination device; wherein possible session routes are analyzed via the gateway server for routing the communication session and re-routing the communication session to an enterprise network. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method, comprising:
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responsive to receiving, at an application server, a data message comprising originating subscriber information corresponding to a mobile device and destination information corresponding to a destination device, in advance of a first session leg routed from the mobile device to a gateway server communicatively coupled to the application server; storing the originating subscriber information and the destination information; routing the first session leg from the mobile device to the gateway server; instructing the gateway, via the application server, to initiate routing a second session leg from the gateway server to the destination device; and joining, via the gateway server, the first session leg and the second session leg to complete a session between the mobile device and the destination device; wherein possible session routes are analyzed via the gateway server for routing the communication session and re-routing the communication session to an enterprise network. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14)
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15. A non-transitory computer readable storage medium configured to store instructions that when executed causes a processor to perform:
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initiating a communication session from a mobile device intended for a destination device; transmitting a data message from a gateway server to an application server comprising session setup information corresponding to the communication session and originating subscriber information corresponding to the mobile device and destination information corresponding to the destination device, responsive to receiving the data message at the application server, storing the originating subscriber information and the destination information; routing a first session leg from the mobile device to a gateway server; instructing the gateway, via the application server, to initiate routing a second session leg from the gateway server to the destination device; and joining, via the gateway server, the first session leg and the second session leg to complete the communication session between the mobile device and the destination device; wherein possible session routes are analyzed via the gateway server for routing the communication session and re-routing the communication session to an enterprise network. - View Dependent Claims (16, 17, 18, 19)
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Specification