Zero-wait publishing, searching, and queuing systems and methods

• US 10,572,901 B2
• Filed: 07/03/2018
• Issued: 02/25/2020
• Est. Priority Date: 05/21/2015
• Status: Active Grant

• Current Assignee: Cloudtraq LLC
• Original Assignee: Cloudtraq LLC
• Inventors: DeWitt, Gregory Taylor, Munteanu, Eugen
• Primary Examiner(s): Miller, Brandon J
• Application Number:
  US16/027,048
• Publication Number:
  US 20180315091A1
• Time in Patent Office: 602 Days
• CPC Class Codes: A63F 13/35 Details of game servers
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 20/308 using the Internet of Things
• CPC Class Codes: G06Q 20/321 using wearable devices
• CPC Class Codes: G06Q 20/3224 Transactions dependent on location of M-devices
• CPC Class Codes: G06Q 20/326 Payment applications installed on the mobile devices
• CPC Class Codes: G06Q 20/3278 RFID or NFC payments by means of M-devices
• CPC Class Codes: G06Q 30/0256 User search
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04M 1/72427 for supporting games or graphical animations
• CPC Class Codes: H04M 1/72457 according to geographic location
• CPC Class Codes: H04W 12/068 using credential vaults, e.g. password manager applications or one time password [OTP] applications
• CPC Class Codes: H04W 12/069 using certificates or pre-shared keys
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
• CPC Class Codes: H04W 4/024 Guidance services
• CPC Class Codes: H04W 4/027 : using movement velocity, acceleration information
• CPC Class Codes: H04W 4/029 : Location-based management or tracking services
• CPC Class Codes: H04W 4/12 : Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 64/00 : Locating users or terminals or network equipment for network management purposes, e.g. mobility management
• CPC Class Codes: H04W 84/12 : WLAN [Wireless Local Area Networks]
• CPC Class Codes: H04W 84/18 : Self-organising networks, e.g. ad-hoc networks or sensor networks
• CPC Class Codes: H04W 84/20 : Master-slave selection or change arrangements

Abstract

Zero-wait publishing, searching, and queuing systems and methods are disclosed. The system includes a local retail service engagement application installed on a mobile device. The application requests a service from a service provider system. The application receives data associated with a service provider from the service provider system, transmits a request for a reservation, receives a confirmation of the reservation, transmits a queue request to a queuing system, and receives a confirmation of the queue request. The application determines a physical location of the mobile device, calculates a distance between the mobile device and the service provider, and transmits an estimated arrival time. When the mobile device arrives, the queuing system searches for the mobile device. The system further includes an identification, location and authentication system. The service provider system receives authentication and the relative location of the mobile device and retrieves the reservation.

Claims

1. A system comprising:

a mobile device of a user connected to a first wireless network;

a cloud-based service connected to the first wireless network;

one or more master sensor nodes connected to a second wireless network; and

a plurality of sensors in communication with the one or more master sensor nodes over the second wireless network;

the mobile device configured to download an application from the cloud-based service, the application operable to;

register one of the mobile device and the user to the cloud-based service,

allow the user to search for at least one of;

a property, venue, product, service, and activity offered by one or more providers, wherein each of the one or more providers is independent from the cloud-based service and is associated with the one of the one or more master sensor nodes and the plurality of sensors,

determine the location of the mobile device,

determine the locations of the one or more providers,

compare the location of the mobile device to the locations of the one or more providers,

allow the user to select a preferred provider from the one or more providers,

verify an identity of the mobile device,

verify an identity of the user of the mobile device,

verify an identity of the preferred provider;

allow the user to place an order with preferred provider, and

allow the user to complete a transaction for the order using the mobile application,

send the order and transaction information to one or more master nodes associated with the preferred provider via the cloud-based service;

the one or more master sensor nodes configured to;

receive the order and transaction information from the cloud-based service,

identify a real-time location associated with the mobile device,

determine that the mobile device is within a predefined distance from one of;

one of the plurality of sensors and the one or more master sensor nodes, and

determine an estimated time of arrival of the mobile device to the preferred provider.

2. The system of claim 1, wherein one of the plurality of sensors and one or more of the master sensor nodes is configured to:

scan for the mobile device when the mobile device is within the predefined distance,

detect the mobile device,

retrieve the order from one of the master sensor nodes,

receive a request from the mobile device to authenticate the identity of the mobile device as being associated with the order and to provide authentication of the preferred provider to the mobile device as being associated with the order,

authenticate the mobile device as being associated with the order,

send authentication of the preferred provider as being associated with the order to the mobile device, and

provide the mobile device access to a second network connection associated with the preferred provider.

3. The system of claim 2, wherein the access by the mobile device to a second network connection associated with the preferred provider further includes access to geo-fenced content provided by the preferred provider.

4. The system of claim 1, wherein one of the plurality of sensors and one or more of the master sensor nodes is configured to:

advertise an identity associated with one of the plurality of sensors and the one or more of the master sensor nodes to the mobile device over the first wireless network,

retrieve the order from one of the master sensor nodes,

receive a request from the mobile device to authenticate the identity of the mobile device as being associated with the order and to provide authentication of the preferred provider to the mobile device as being associated with the order,

authenticate the mobile device as being associated with the order,

send authentication of the preferred provider as being associated with the order to the mobile device, and

provide the mobile device access to a second network connection associated with the preferred provider.

5. The system of claim 1, wherein locations of the one or more providers comprise latitude and longitude coordinates.

6. The system of claim 1, wherein locations of the one or more providers comprise Cartesian coordinates.

7. The system of claim 1, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using GPS.

8. The system of claim 1, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using cellular ID.

9. The system of claim 1, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using Received Signal Strength Indicator (RSSI).

10. The system of claim 1, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using one or more mobile motion sensors.

11. The system of claim 1, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using inertial navigation.

12. The system of claim 1, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using an API.

13. The system of claim 1, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device to the preferred provider using GPS.

14. The system of claim 1, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device to the preferred provider using cellular ID.

15. The system of claim 1, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device using Received Signal Strength Indicator (RSSI).

16. The system of claim 1, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device to the preferred provider using one or more mobile motion sensors.

17. The system of claim 1, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device to the preferred provider using inertial navigation.

18. The system of claim 1, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device to the preferred provider using an API.

19. The system of claim 1, further comprising:

a notification module of the mobile device configured to receive a notification from the preferred provider that the order is ready for pickup.

20. The system of claim 1, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device using wireless area network positioning methods such as Received Signal Strength Indicator (RSSI).

21. The system of claim 1, wherein the location of the one or more providers is updated in real-time based on a current location of the one or more providers.

22. A system comprising:

a notification module associated with a mobile device of a user connected to a wireless network, the notification module configured to;

allow the user to search for a product sold by one or more providers,

determine a location of the mobile device,

determine a location of each of the one or more providers,

compare the location of the mobile device to the locations of the one or more providers,

allow the user to select a preferred provider from the one or more providers,

verify an identity of the mobile device,

verify an identity of the user of the mobile device,

allow the user to place an order for the product with preferred provider,

allow the user to complete a transaction for the order for the product using the mobile application,

send the order and transaction information to one or more master nodes associated with the preferred provider,

receive a notification from the preferred provider that the order is ready for pickup by the user, and

provide navigation directions from the location of the mobile device to the location of the preferred provider;

a master sensor nodes connected to the wireless network; and

,

a plurality of sensors in communication with the master sensor node over the wireless network, wherein each of the one or more providers is associated with the one or more master sensor nodes and/or the plurality of sensors, wherein the master sensor node is configured to;

receive the order and transaction information from the notification module,

identify a real-time location associated with the mobile device, and

determine that the mobile device is within a predefined distance from one of the plurality of sensors or from the one or more master sensor nodes.

23. The system of claim 22, wherein locations of the one or more providers comprise latitude and longitude coordinates.

24. A system comprising:

a mobile device of a user connected to a wireless network;

a notification module of the mobile device, the notification module configured to;

allow the user to search for a product sold by one or more providers,

determine the location of the mobile device,

determine the locations of the one or more providers,

compare the location of the mobile device to the locations of the one or more providers,

allow the user to select a preferred provider from the one or more providers,

verify an identity of the mobile device,

verify an identity of the user of the mobile device,

allow the user to place an order for the product with preferred provider,

allow the user to complete a transaction for the order for the product using the mobile application,

send the order and transaction information to one or more master nodes associated with the preferred provider,

receive a notification from the preferred provider that the order is ready for pickup by the user, and

provide navigation directions from the location of the mobile device to the location of the preferred provider;

one or more master sensor nodes connected to the wireless network; and

a plurality of sensors in communication with the one or more master sensor nodes over the wireless network, wherein each of the one or more providers is associated with the one or more master sensor nodes and/or the plurality of sensors, wherein;

the one or more master sensor nodes is configured to;

receive the order and transaction information from the notification module,

identify a real-time location associated with the mobile device,

determine that the mobile device is within a predefined distance from one of the plurality of sensors or from the one or more master sensor nodes, and

determine an estimated time of arrival of the mobile device to the preferred provider.

25. The system of claim 24, wherein the notification module is further configured to send the estimated time of arrival of the mobile device to the preferred provider.

26. The system of claim 24, wherein the one of the one or more master sensor nodes or the plurality of sensors is configured to:

scan for the mobile device when the mobile device is within the predefined distance,

detect the mobile device,

retrieve the order from the master sensor node,

receive a request from the mobile device to authenticate the identity of the mobile device as being associated with the order and to provide authentication of the preferred provider to the mobile device as being associated with the order,

authenticate the mobile device as being associated with the order,

send authentication of the preferred provider as being associated with the order to the mobile device, and

provide the mobile device access to a second network connection associated with the preferred provider.

27. The system of claim 24, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using GPS.

28. The system of claim 24, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using cellular ID.

29. The system of claim 24, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using wireless area network positioning methods such as Received Signal Strength Indicator (RSSI).

30. The system of claim 24, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using one or more mobile motion sensors.

31. The system of claim 24, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using inertial navigation.

32. The system of claim 24, wherein the one or more master sensor nodes identify the real-time location associated with the mobile device using an API.

33. The system of claim 24, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device to the preferred provider using GPS.

34. The system of claim 24, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device to the preferred provider using cellular ID.

35. The system of claim 24, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device to the preferred provider using one or more mobile motion sensors.

36. The system of claim 24, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device to the preferred provider using inertial navigation.

37. The system of claim 24, wherein the one or more master sensor nodes determine the estimated time of arrival of the mobile device to the preferred provider using an API.

38. The system of claim 24, wherein the access by the mobile device to a second network connection associated with the preferred provider further includes access to geo-fenced content provided by the preferred provider.

39. A system comprising:

a mobile device of a user connected to a first wireless network;

a cloud-based service connected to the first wireless network;

one or more master sensor nodes connected to a second wireless network; and

a plurality of sensors in communication with the one or more master sensor nodes over the second wireless network;

the mobile device configured to download an application from the cloud-based service, the application operable to;

register one of the mobile device and the user to the cloud-based service,

allow the user to search for at least one of a property, venue, product, service, and activity offered by one or more mobile providers,

determine the location of the mobile device,

determine the locations of the one or more mobile providers, wherein the location of the one or more mobile providers is updated in real-time based on a current location of the one or more mobile providers,

compare the location of the mobile device to the locations of the one or more mobile providers,

allow the user to select a preferred provider from the one or more providers,

verify an identity of the mobile device,

verify an identity of the user of the mobile device,

verify an identity of the preferred provider;

allow the user to place an order with preferred provider, and

allow the user to complete a transaction for the order using the mobile application,

send the order and transaction information to one or more master nodes associated with the preferred provider via the cloud-based service;

the one or more master sensor nodes configured to;

receive the order and transaction information from the cloud-based service,

identify a real-time location associated with the preferred provider,

determine that the preferred provider is within a predefined distance from the mobile device, and

determine an estimated time of arrival of the preferred provider to the mobile device.