Methods and systems for facilitating processes associated with insurance services and/or other services for electronic devices
First Claim
1. A method, performed by an automated kiosk having a computing system with a processor, of compensating a user for an electronic device, the method comprising:
- receiving the electronic device at the kiosk;
analyzing the electronic device, wherein analyzing the electronic device comprises electrically analyzing the electronic device via a wired electrical connector and/or a wireless transceiver associated with the kiosk, and wherein at least a portion of the analysis is performed by the computing system;
based at least in part on the analysis of the electronic device, evaluating the electronic device;
automatically determining, with the computing system, whether the electronic device is covered by an insurance plan; and
when the device is covered by an insurance plan, determining compensation due to the user based at least in part on the evaluation of the electronic device and the insurance plan.
7 Assignments
0 Petitions
Accused Products
Abstract
Systems and associated methods for processing insurance claims and performing other processes associated with mobile phones and other electronic devices are described herein. In various embodiments, the present technology includes systems and methods for identifying and evaluating an electronic device to facilitate processing insurance claims for the device. In some embodiments, the present technology includes a self-serve kiosk configured to identify a device, evaluate a device, and facilitate processing insurance claims. In some embodiments, a self-serve kiosk is provided that can identify and evaluate a device, and present one or more insurance offers to a user. Various other aspects of the present technology are described herein.
309 Citations
20 Claims
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1. A method, performed by an automated kiosk having a computing system with a processor, of compensating a user for an electronic device, the method comprising:
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receiving the electronic device at the kiosk; analyzing the electronic device, wherein analyzing the electronic device comprises electrically analyzing the electronic device via a wired electrical connector and/or a wireless transceiver associated with the kiosk, and wherein at least a portion of the analysis is performed by the computing system; based at least in part on the analysis of the electronic device, evaluating the electronic device; automatically determining, with the computing system, whether the electronic device is covered by an insurance plan; and when the device is covered by an insurance plan, determining compensation due to the user based at least in part on the evaluation of the electronic device and the insurance plan. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method, performed by an automated kiosk having a computing system with a processor, of offering an insurance plan for an electronic device, the method comprising:
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receiving an electronic device from a user at the kiosk; identifying the electronic device; evaluating a condition of the electronic device via at least one of an imaging component, a wired electrical connector, and/or a wireless transceiver operably associated with the kiosk; displaying at least one insurance option to the user via a user interface; receiving, from the user interface, a selection of the at least one insurance option; and receiving payment for the selected insurance option via the kiosk. - View Dependent Claims (10, 11, 12, 13, 14, 15)
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16. A consumer-operated system for processing an insurance claim for an electronic device, the system comprising:
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an inspection area for receiving the electronic device; an imaging component operably disposed in relation to the inspection area to visually inspect electronic devices received therein; a wired electrical connector and/or a wireless transceiver operably disposed in relation to the inspection area to be connected to electronic devices received therein; a processing device operably connected to the imaging component; and a computer-readable medium that contains computer-executable instructions configured to cause the processing device to operate the system according to a method that comprises; receiving the electronic device in the inspection area; analyzing the device via the wired electrical connector and/or the wireless transceiver; visually analyzing the electronic device via the imaging component; and automatically determining whether the electronic device is covered by an insurance plan. - View Dependent Claims (17, 18, 19, 20)
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Specification