Generating an incident dossier

• US 10,572,962 B2
• Filed: 09/08/2015
• Issued: 02/25/2020
• Est. Priority Date: 09/08/2015
• Status: Active Grant

• Current Assignee: Honeywell International Inc.
• Original Assignee: Honeywell International Inc.
• Inventors: Rahul U, Anantha Padmanabha, Puri, Jagmeet, Lingan, Magesh, Mishra, Alok, Prabhu, Naveen, De, Ronita
• Primary Examiner(s): Tan, Alvin H
• Application Number:
  US14/847,715
• Publication Number:
  US 20170068422A1
• Time in Patent Office: 1,631 Days
• CPC Class Codes: G06F 16/44 Browsing; Visualisation therefor
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/265 Personal security, identity or safety

Abstract

Methods, devices, and systems for generating an incident dossier are described herein. One device includes a memory, and a processor configured to execute executable instructions stored in the memory to import data associated with an incident associated with a site, wherein the data is in a number of different forms, receive a number of user inputs associated with the incident, and generate an incident dossier based on the data associated with the incident and the number of user inputs, wherein the incident dossier includes a timeline of the incident, a report of the incident, and a damage assessment of the incident.

Claims

1. A computing device for generating an incident dossier, comprising:

a memory;

a processor configured to execute executable instructions stored in the memory to;

import data associated with an incident associated with a site, wherein the data is in a number of different forms;

receive a number of user inputs associated with the incident including a selection of a time range of the incident;

generate a timeline including a time at which the incident occurs;

determine a critical section on the timeline by determining, based on the number of user inputs, that a number of events that comprise the incident exceeds a threshold number of events;

determine, in response to the number of events that comprise the incident exceeding the threshold number of events, whether the number of events that comprise the incident exceed a further threshold number of events;

classify the incident as a minor incident in response to the number of events that comprise the incident exceeding the threshold number of events but not the further threshold number of events; and

classify the incident as a major incident in response to the number of events that comprise the incident exceeding the threshold number of events and the further threshold number of events;

generate an incident dossier based on the data associated with the incident and the number of user inputs, wherein the incident dossier includes;

the timeline;

an indicator on the timeline, wherein the indicator;

is located at the critical section on the timeline;

indicates, based on a size of the indicator, whether the incident is classified as a minor incident or a major incident; and

is selectable to display further data associated with the critical section on the timeline, wherein the further data comprises one or more events associated with the incident; and

a report of the incident; and

a user interface configured to display the incident dossier, including the further data associated with the critical section on the timeline in response to a selection of the indicator.

2. The computing device of claim 1, wherein the incident dossier further includes a damage assessment of the incident, and the processor is configured to execute the instructions to generate a number of invoices based on the damage assessment of the incident.

3. The computing device of claim 1, wherein the incident dossier is a custom incident dossier based on a custom data selection received from the user.

4. The computing device of claim 1, wherein the incident dossier further includes a record of response times and actions in response to the incident taken by one or more cardholders associated with the incident.

5. The computing device of claim 4, wherein the processor is configured to execute the instructions to display the record of response times and actions in response to the incident taken by the one or more cardholders associated with the incident in a workflow review.

6. The computing device of claim 1, wherein the processor is configured to execute the instructions to display the incident dossier sequentially in time.

7. The computing device of claim 1, wherein the processor is configured to execute the instructions to display the incident dossier non-sequentially in time.

8. A computer implemented method for generating an incident dossier, comprising:

importing, by a computing device, data associated with an incident associated with a site, wherein the data is in a number of different forms;

receiving, from a user of the computing device, a number of user inputs associated with the incident including a selection of a time range that includes the incident;

generating, by the computing device, a timeline that covers a time at which the incident occurred;

determining, by the computing device, a critical section on the timeline by determining, based on the number of user inputs, that a number of events that comprise the incident exceeds a threshold number of events;

determining, by the computing device in response to the number of events that comprise the incident exceeding the threshold number of events, whether the number of events that comprise the incident exceed a further threshold number of events;

classifying, by the computing device, the incident as a minor incident in response to the number of events that comprise the incident exceeding the threshold number of events but not the further threshold number of events;

classifying, by the computing device, the incident as a major incident in response to the number of events that comprise the incident exceeding the threshold number of events and the further threshold number of events; and

generating, by the computing device, an incident dossier based on the data associated with the incident and the number of user inputs, wherein the incident dossier includes;

the timeline;

an indication of the critical section on the timeline;

an indicator on the timeline, wherein the indicator;

is located at the critical section on the timeline;

indicates, based on a size of the indicator, whether the incident is classified as a minor incident or a major incident; and

is selectable to display further data associated with the critical section on the timeline, wherein the further data comprises one or more events associated with the incident; and

a report of the incident.

9. The method of claim 8, wherein the incident is classified as a major incident in response to the number of events that comprise the incident including a number of events with a severe threat level.

10. The method of claim 8, wherein the incident is classified as a minor incident in response to the number of events that comprise the incident including a number of events with a non-severe threat level.

11. The method of claim 8, wherein the method includes notifying the user the critical section has been determined.

12. A non-transitory computer readable medium having computer readable instructions stored thereon that are executable by a processor to:

import data associated with an incident associated with a site, wherein the data is in a number of different forms;

receive, from a user, a number of user inputs associated with the incident, wherein the number of user inputs are in a number of different forms and include a selection of a time range of the incident;

generate a timeline including at time at which the incident occurs;

determine a critical section on the timeline by determining, based on the number of user inputs, that a number of events that comprise the incident exceeds a threshold number of events;

determine, in response to the number of events that comprise the incident exceeding the threshold number of events, whether the number of events that comprise the incident exceed a further threshold number of events;

classify the incident as a minor incident in response to the number of events that comprise the incident exceeding the threshold number of events; and

classify the incident as a major incident in response to the number of events that comprise the incident exceeding the threshold number of events and the further threshold number of events;

generate an incident dossier based on the data associated with the incident and the number of user inputs, wherein the incident dossier includes;

the timeline;

an indicator on the timeline, where the indicator;

is located at the critical section on the timeline; and

indicates, based on a size of an icon indicating the critical section on the timeline, whether the incident is classified as a minor incident or a major incident; and

display the incident dossier on a user interface; and

at or adjacent to the timeline, display further data associated with the critical section on the timeline in response to receiving a selection of the indicator by a user, wherein the further data comprises one or more events associated with the incident.

13. The non-transitory computer readable medium of claim 12, wherein the computer readable instructions are executable by the processor to adjust the incident dossier based on an additional user input.

14. The non-transitory computer readable medium of claim 12, wherein the computer readable instructions are executable by the processor to adjust the incident dossier based on a privilege level of the user.

15. The non-transitory computer readable medium of claim 12, wherein the computer readable instructions are executable by the processor to search for a previously created incident dossier based on a date and time search query.

16. The non-transitory computer readable medium of claim 12, wherein the computer readable instructions are executable by the processor to search for a previously created incident dossier based on an event timeline, wherein the event timeline includes:

a number of incidents associated with the site, wherein each of the number of incidents includes a number of events;

wherein the number of events of each respective number of incidents indicates a severity level of that respective incident.

17. The non-transitory computer readable medium of claim 12, wherein the computer readable instructions are executable by the processor to export an additional casebook, wherein the additional casebook includes a previously generated incident dossier, and a number of invoices based on a damage assessment of a previous incident.