Data processing systems for fulfilling data subject access requests and related methods
First Claim
1. A computer-implemented method for managing a plurality of data subject access requests, the method comprising:
- obtaining, by at least one computer processor,a plurality of data subject access requests for processing,wherein each of the plurality of data subject access requests are submitted via one or more websites; and
for each of the plurality of data subject access requests;
determining, by at least one computer processor,a designated individual to handle the data subject access request based at least in part on the particular website of the one or more websites that the data subject access request was submitted, andin response to determining the designated individual to handle the data subject access request, processing the data subject access request by automatically routing, by at least one computer processor, the data subject access request to the designated individual for handling.
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Accused Products
Abstract
Various Data Subject Access Request (DSAR) processing systems are adapted for presenting a first webform on a first web site, the first webform being adapted to receive DSAR'"'"'s and to route the requests to a first designated individual for processing; presenting a second webform on a second web site, the second webform being adapted to receive DSAR'"'"'s and to route the requests to a second designated individual for processing; receiving, via the first webform, a first DSAR; at least partially in response to the receiving the first DSAR, automatically routing the first DSAR to the first designated individual for handling; receiving, via the second webform, a second DSAR; at least partially in response to the receiving the second DSAR, automatically routing the second DSAR to the second designated individual for handling; and communicating a status of both the first DSAR and the second DSAR via a single user interface.
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Citations
21 Claims
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1. A computer-implemented method for managing a plurality of data subject access requests, the method comprising:
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obtaining, by at least one computer processor, a plurality of data subject access requests for processing, wherein each of the plurality of data subject access requests are submitted via one or more websites; and for each of the plurality of data subject access requests; determining, by at least one computer processor, a designated individual to handle the data subject access request based at least in part on the particular website of the one or more websites that the data subject access request was submitted, and in response to determining the designated individual to handle the data subject access request, processing the data subject access request by automatically routing, by at least one computer processor, the data subject access request to the designated individual for handling. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A computer-implemented data processing method for managing a data subject access requests the method comprising:
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receiving a data subject access request (DSAR); in response to receiving the data subject access request, obtaining metadata regarding a data subject of the data subject access request; using the metadata to determine a priority of the DSAR based on the obtained metadata, wherein the metadata is selected from a group consisting of; (1) a request type associated with the data subject access request; (2) the location from which the data subject access request is being made; (3) one or more current sensitivities to world events; and (4) a status of the data subject issuing the data subject access request; and processing the DSAR according to the determined priority of the DSAR by; determining a designated individual to handle the data subject access request based at least in part on the determined priority; and in response to determining the designated individual to handle the data subject access request, automatically routing, by at least one computer processor, the data subject access request to the designated individual for handling. - View Dependent Claims (8, 9, 10, 11)
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12. A non-transitory computer-readable medium storing computer-executable instructions for receiving data subject access requests via multiple websites and managing the data subject access requests, the computer-executable instructions comprising computer-executable instructions for:
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presenting a first webform on a first website, the first webform being structured to receive data subject access requests that are to be routed to a first designated individual for processing; presenting a second webform on a second website, the second webform being structured to receive data subject access requests that are to be routed to a second individual for processing; receiving, via the first webform, a first data subject access request; in response to the receiving the first data subject access request, automatically routing the first data subject access request to the first designated individual for handling; and in response to the receiving the second data subject access request, automatically routing the second data subject access request to the second designated individual for handling, wherein the computer-executable instructions further comprise computer-executable instructions for; after receiving the first data subject access request, processing the first data subject access request by taking at least one action selected from a group consisting of; (a) verifying that the first data subject access request was submitted by a data subject associated with the first data subject access request; (b) assigning the first data subject access request to a third designated individual for handling; (c) requesting an extension to fulfill the first data subject access request;
(d) rejecting the first data subject access request; and(e) suspending the first data subject access request. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21)
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Specification