Captioned telephone service
First Claim
1. A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device that is connected both by a first line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of:
- when a start of an incoming call is detected by the captioned telephone device on the first line, without any input selection by the assisted user to initiate a captioning service, the captioned telephone device automatically calling the relay on the second line to initiate captioning service set up;
the captioned telephone device passing spoken words received on the first line to the second line; and
the captioned telephone device then receiving text captions of the spoken words from the relay on the second line.
1 Assignment
1 Petition
Accused Products
Abstract
A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device that is connected both by a first line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of: when a start of an incoming call is detected by the captioned telephone device on the first line, the captioned telephone device automatically calling the relay on the second line to initiate captioning service set up; the captioned telephone device passing spoken words received on the first line to the second line; and the relay then providing text captions of the spoken words back to the captioned telephone device on the second line.
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Citations
33 Claims
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1. A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device that is connected both by a first line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of:
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when a start of an incoming call is detected by the captioned telephone device on the first line, without any input selection by the assisted user to initiate a captioning service, the captioned telephone device automatically calling the relay on the second line to initiate captioning service set up; the captioned telephone device passing spoken words received on the first line to the second line; and the captioned telephone device then receiving text captions of the spoken words from the relay on the second line. - View Dependent Claims (2, 3, 4, 5, 11, 12, 13, 14, 15, 20, 23, 24, 25, 26)
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6. A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device that is connected both by a first line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of:
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when a call is received at the captioned telephone device on the first line, without any input selection by the assisted user to initiate a captioning service, the captioned telephone device automatically calling the relay on the second line to establish an interconnection to the relay; linking the call to an assigned call assistant after a predetermined condition is satisfied; the captioned telephone device passing spoken words received on the first line to the second line; and the captioned telephone then receiving text captions of the spoken words from the relay on the second line. - View Dependent Claims (7, 8, 16, 17, 21)
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9. A method of operating a captioned telephone call in which an assisted user is connected to a relay providing captioning for a conversation by a captioned telephone device, the method comprising the steps of:
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the captioned telephone device automatically detecting a connection with at least one of a first line and a second line; the captioned telephone device automatically, and without user input, setting up to support one-line captioning if only the first line is connected to the captioned telephone device and automatically, and without user input, setting up to support two-line captioning if both the first line and the second line are connected to the captioned telephone device; and the captioned telephone device then receiving text captions of spoken words from the relay. - View Dependent Claims (10)
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18. A method of facilitating a captioned telephone call using a captioned telephone device used by an assisted user, the captioned telephone device connectable by a first line to a remote user and a second line to a relay providing captioning for a conversation, wherein the captioned telephone device includes at least one caption control feature for selecting automated captioning upon reception of an incoming call, the method comprising the steps of:
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upon detecting an incoming call on the first line, the captioned telephone device checking a status of the caption control feature and, when a captioning default is activated, without any input selection by the assisted user to initiate a captioning service subsequent to detection of the incoming call, automatically calling the relay on the second line to initiate captioning service set up; establishing communication with a call assistant assigned to the call to generate text captions corresponding to words spoken by the remote user; the captioned telephone device passing spoken words received from the remote user on the first line to the second line; and the captioned telephone device receiving text captions of the spoken words from the relay on the second line. - View Dependent Claims (19, 22)
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27. A method of operating an assisted user'"'"'s captioned telephone device to facilitate communication with a remote hearing user using a hearing user'"'"'s communication device, the method for facilitating captioning of the hearing user'"'"'s voice signal for the assisted user, the method comprising the steps of:
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upon the assisted user initiating a call to the remote user, prior to establishing a link to the remote user, without any user input selection to initiate a captioning service, the captioned telephone device automatically calling the relay to establish a first link to the relay and to initiate captioning service set up; subsequent to establishing the first link, the captioned telephone device initiating a second link to the hearing user'"'"'s device for voice communications between the assisted user and the hearing user wherein the second link is independent of the first link.
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28. A method of operating an assisted user'"'"'s captioned telephone device comprising the steps of:
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receiving, at the captioned telephone device, a request from an assisted user to listen to a hearing user'"'"'s voice signal; in response to the request from the user, automatically delaying access to the hearing user'"'"'s voice signal at the captioned telephone device until establishment of a connection between the captioned telephone device and a remote call assistant at a relay, in order to allow the remote call assistant to receive audio of the hearing user'"'"'s voice signal from the very beginning of the hearing user'"'"'s voice signal; providing the audio of the hearing user'"'"'s voice signal to the remote call assistant at the relay over a network; obtaining, over the network, captions generated by the relay using the audio of the hearing user'"'"'s voice signal; and presenting, by the captioned telephone device, the captions substantially concurrently with broadcast of the audio of the hearing user'"'"'s voice signal. - View Dependent Claims (29, 30, 31, 32, 33)
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Specification