Systems and methods for mail piece interception, rescue tracking, and confiscation alerts and related services
First Claim
1. A method for providing mail piece interception/rescue services, the method being implemented by a vendor computer system associated with a vendor, the vendor computer system being different from a carrier computer system associated with a carrier and comprising one or more processors executing computer program instructions that, when executed, perform the method, the method comprising:
- monitoring the carrier'"'"'s tracking events for a mail piece;
determining, based on the monitoring, one or more variances of the carrier'"'"'s tracking events for the mail piece from a projected route or delivery schedule for the mail piece;
generating, based on the one or more variances and the projected route or delivery schedule, a variance report message and providing the variance report message for presentation to a user, the variance report message comprising (i) indications of variances from the projected route or delivery schedule and (ii) identifying information for the mail piece; and
responsive to a user interaction with the variance report message via a user device of the user, causing user interface input fields in the user device'"'"'s application to become automatically pre-populated with the identifying information from the variance report message, the user interface input fields in the user device'"'"'s application being automatically pre-populated for an interception or rescue request to be submitted from the user device'"'"'s application.
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0 Petitions
Accused Products
Abstract
Exemplary embodiments of the present invention would project a route and a delivery schedule for relevant mail pieces and would monitor carrier recorded tracking events for those mail pieces to determine whether or not actual tracking events are following the projected route and the projected schedule, and/or whether or not issues that might impact their delivery and/or their delivery schedule, may have arisen along their projected route; such exemplary embodiments would provide an alert to the relevant user(s) and/or other authorized parties and/or relevant carrier(s) and would facilitate user interaction by the relevant user(s) and/or parties to provide intercept and/or rescue and/or confiscation instructions; exemplary embodiments would facilitate automatic interfaces with the relevant carriers and delivery services for the subject mail piece to resolve rescue, item loss, insurance coverage, postage refund, intervention and/or confiscation instructions and issues.
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Citations
20 Claims
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1. A method for providing mail piece interception/rescue services, the method being implemented by a vendor computer system associated with a vendor, the vendor computer system being different from a carrier computer system associated with a carrier and comprising one or more processors executing computer program instructions that, when executed, perform the method, the method comprising:
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monitoring the carrier'"'"'s tracking events for a mail piece; determining, based on the monitoring, one or more variances of the carrier'"'"'s tracking events for the mail piece from a projected route or delivery schedule for the mail piece; generating, based on the one or more variances and the projected route or delivery schedule, a variance report message and providing the variance report message for presentation to a user, the variance report message comprising (i) indications of variances from the projected route or delivery schedule and (ii) identifying information for the mail piece; and responsive to a user interaction with the variance report message via a user device of the user, causing user interface input fields in the user device'"'"'s application to become automatically pre-populated with the identifying information from the variance report message, the user interface input fields in the user device'"'"'s application being automatically pre-populated for an interception or rescue request to be submitted from the user device'"'"'s application. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A system comprising:
a vendor computer system associated with a vendor, the vendor computer system being external to a carrier computer system associated with a carrier and comprising one or more processors programmed with computer program instructions that, when executed, cause the vendor computer system to; monitor the carrier'"'"'s tracking events for a mail piece; determine, based on the monitoring, one or more variances of the carrier'"'"'s tracking events for the mail piece from a projected route or delivery schedule for the mail piece; generate, based on the one or more variances and the projected route or delivery schedule, a variance report message and providing the variance report message for presentation to a user, the variance report message comprising (i) indications of variances from the projected route or delivery schedule and (ii) identifying information for the mail piece; and responsive to a user interaction with the variance report message via a user device of the user, cause user interface input fields in the user device'"'"'s application to become automatically pre-populated with the identifying information from the variance report message, the user interface input fields in the user device'"'"'s application being automatically pre-populated for an interception or rescue request to be submitted from the user device'"'"'s application. - View Dependent Claims (15, 16, 17, 18)
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19. One or more non-transitory computer-readable storage media comprising computer instructions that, when executed by one or more processors of a vendor computer system associated with a vendor, cause the vendor computer system to perform the following operations:
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monitoring a carrier'"'"'s tracking events for a mail piece, the carrier being associated with a carrier computer system different from the vendor computer system; determining, based on the monitoring, one or more variances of the carrier'"'"'s tracking events for the mail piece from a projected route or delivery schedule for the mail piece; generating, based on the one or more variances and the projected route or delivery schedule, a variance report message and providing the variance report message for presentation to a user, the variance report message comprising (i) indications of variances from the projected route or delivery schedule and (ii) identifying information for the mail piece; and responsive to a user interaction with the variance report message via a user device of the user, causing user interface input fields in the user device'"'"'s application to become automatically pre-populated with the identifying information from the variance report message, the user interface input fields in the user device'"'"'s application being automatically pre-populated for an interception or rescue request to be submitted from the user device'"'"'s application. - View Dependent Claims (20)
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Specification