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Third party monitoring of activity within a monitoring platform

  • US 10,601,982 B2
  • Filed: 02/22/2019
  • Issued: 03/24/2020
  • Est. Priority Date: 05/18/2017
  • Status: Active Grant
First Claim
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1. A monitoring environment for monitoring a plurality of communications, the monitoring environment comprising:

  • a controlled environment configured to provide the plurality of communications between a plurality of insider persons within the controlled environment and a plurality of outsider persons within a plurality of uncontrolled environments remote from the controlled environment; and

    a monitoring platform configured to;

    monitor a percentage of the plurality of communications as prescribed by local, state, or national governing authorities, the percentage of the plurality of communications being less than all the plurality of communications provided by the controlled environment,schedule a monitoring person from among a plurality of monitoring persons to monitor a communication from among the percentage of the plurality of communications, andinstruct the monitoring person to perform a task to verify the monitoring person is monitoring the communication.

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