Systems and methods for saving and presenting a state of a communication session

• US 10,606,905 B2
• Filed: 07/20/2017
• Issued: 03/31/2020
• Est. Priority Date: 12/20/2013
• Status: Active Grant

• Current Assignee: eBay Inc.
• Original Assignee: eBay Inc.
• Inventors: Carrillo, Esmeralda, Brambila, Kristy, Gordon, Cassandra, Beltran, Enrica Montilla, Sundaresan, Neelakantan
• Primary Examiner(s): To, Jennifer N
• Assistant Examiner(s): Chen, K C
• Application Number:
  US15/655,522
• Publication Number:
  US 20170316093A1
• Time in Patent Office: 985 Days
• CPC Class Codes: G06F 16/95 Retrieval from the web
• CPC Class Codes: G06F 16/958 Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Abstract

A system comprising a computer-readable storage medium storing at least one program, and a computer-implemented method for saving and presenting a state of a communication session are presented. The communication session may be established between a client device and an application server of a content publisher, and may include the presentation of content on the client device. In some embodiments, the method may include receiving user input to save a state of the communication session, and in response, temporarily storing session data representative of the state of the communication session for a predetermined duration of the communication session. The method may further include generating and presenting an interface that includes a visual representation of the session data, and allows a user to return to the saved state of the communication session.

Claims

1. A system comprising:

one or more processors of a machine;

a machine-readable storage medium storing instructions that, when executed by the one or more processors, cause the machine to perform operations comprising;

receiving a first user input to save a first state of a communication session established with a client device of a user;

in response to the first user input, capturing the first state of the communication session by saving a first context of the communication session at a first time at which the first user input is received, the first context comprising at least a first user action with respect to a first web page corresponding to a first item;

receiving a second user input to save a second state of the communication session;

in response to the second user input, capturing the second state of the communication session by saving a second context of the communication session at a second time at which the second user input is received, the second context comprising at least a second user action with respect to a second web page corresponding to a second item;

generating an interactive interface in response to the first and second user input, the interactive interface including;

a first visual element corresponding to the first item and a second visual element corresponding to the second item, the first visual element operable, via user selection, to generate first instructions for the client device that cause the client device to navigate to the first web page and restore the first state without additional user input;

the second visual element operable, via user selection, to generate second instructions for the client device that cause the client device to navigate to the second web page and restore the second state without additional user input; and

a visual comparison of the first item with the second item, the visual comparison of the first item with the second item including a display of at least a first set of attributes corresponding to the first item and a second set of attributes corresponding to the second item.

2. The system of claim 1, wherein the operations further comprise:

temporarily storing first session data representative of the first state of the communication session for a duration of the communication session; and

temporarily storing second session data representative of the second state of the communication session for the duration of the communication session.

3. The system of claim 2, wherein the operations further comprise returning the communication session to the first state using the first session data in response to user selection of the first visual element.

4. The system of claim 2, wherein the operations further comprise deleting the first and second session data in response to termination of the communication session.

5. The system of claim 1, wherein the interactive interface further comprises a third visual element operable, via user selection, to cause display of the visual comparison of the first item with the second item, wherein the causing of the client device to present the visual comparison is in response to user selection of the third visual element.

6. The system of claim 1, wherein the first and second user input corresponds to a touch-based gesture received on a multi-touch input surface of the first client device.

7. The system of claim 1, wherein the operations further comprise:

receiving a third user input to save a third state of the communication session;

temporarily storing session data representative of the third state of the communication session for the duration of the communication session; and

updating the interactive interface to further include a third visual element corresponding to the third state of the communication session, the third visual element operable, via user selection, to return the communication session to the third state using the session data.

8. The system of claim 1, wherein the first user action or the second user action comprise at least one of a button activated by the user via user input to the client device, keystrokes, or cursor or pointer movements.

9. The system of claim 1, wherein the first item and the second item correspond to related items.

10. A method comprising:

receiving a first user input to save a first state of a communication session established with a client device of a user;

in response to the first user input, capturing the first state of the communication session by saving a first context of the communication session at a first time at which the first user input is received, the first context comprising at least a first user action with respect to a first web page corresponding to a first item;

receiving a second user input to save a second state of the communication session;

in response to the second user input, capturing, the second state of the communication session by saving a second context of the communication session at a second time at which the second user input is received, the second context comprising at least a second user action with respect to a second web page corresponding to a second item;

generating an interactive interface in response to the user input, the interactive interface including;

a first visual element corresponding to the first item and a second visual element corresponding to the second item, the first visual element operable, via user selection, to generate first instructions for the client device that cause the client device to navigate to the first web page and restore to the first state without additional user input;

the second visual element operable, via user selection, to generate second instructions for the client device that cause the client device to navigate to the second web page and restore the second state without additional user input; and

a visual comparison of the first item with the second item, the visual comparison of the first item with the second item including a display of at least a first set of attributes corresponding to the first item and a second set of attributes corresponding to the second item.

11. The method of claim 10, further comprising:

establishing an additional communication session with an additional client device of the user, the additional communication session including presentation of additional content; and

providing instructions to the additional client device that cause the additional client device to present the interactive interface on the additional client device of the user in conjunction with the additional content.

12. The method of claim 10, further comprising:

temporarily storing first session data representative of the first state of the communication session for a duration of the communication session; and

temporarily storing second session data representative of the second state of the communication session for the duration of the communication session.

13. The method of claim 12, further comprising:

determining an expiration time period has elapsed; and

in response to determining the expiration time period has elapsed, deleting the first and second session data.

14. The method of claim 10, wherein the first and second user input correspond to a touch-based gesture received on a multi-touch input surface of the first client device.

15. The method of claim 14, wherein receiving the user input includes receiving a double tap gesture on a portion of the content displayed as part of the communication session into the interactive interface.

16. The method of claim 15, further comprising:

receiving a user selection of the first visual element; and

restoring the first state of the communication session.

17. The method of claim 10, wherein:

the first item is a first product;

the first set of attributes correspond to product attributes of the first product;

the second item is a second product;

the second set of attributes correspond to product attributes of the second product; and

the first and second product belong to a common product category.

18. The method of claim 10, further comprising:

receiving a third user input to save a third state of the communication session;

temporarily storing session data representative of the third state of the communication session for the duration of the communication session; and

updating the interactive interface to further include a third visual element corresponding to a third state of the communication session, the third visual element operable, via user selection, to return the communication session to the third state.

19. The method of claim 10, wherein the first user action or the second user action comprise at least one of a button activated by the user via user input to the client device, keystrokes, or cursor or pointer movements.

20. A non-transitory machine-readable storage medium embodying instructions that, when executed by a machine, cause the machine to perform operations comprising:

receiving a first user input to save a first state of a communication session established with a client device of a user;

in response to the first user input, capturing the first state of the communication session by saving a first context of the communication session at a first time at which the first user input is received, the first context comprising at least a first user action with respect to a first web page corresponding to a first item;

receiving a second user input to save a second state of the communication session;

in response to the second user input, capturing, the second state of the communication session by saving a second context of the communication session at a second time at which the second user input is received, the second context comprising at least a second user action with respect to a second web page corresponding to a second item;

generating an interactive interface in response to the first and second user input, the interactive interface including;

a first visual element corresponding to the first item and a second visual element corresponding to the second item, the first visual element operable, via user selection, to generate first instructions for the client device that cause the client device to navigate to the first web page and restore the first state without additional user input;

the second visual element operable, via user selection, to generate second instructions for the client device that cause the client device to navigate to the second web page and restore the second state without additional user input; and

a visual comparison of the first item with the second item, the visual comparison of the first item with the second item including a display of at least a first set of attributes corresponding to the first item and a second set of attributes corresponding to the second item.