Determining dropped call rates in IP multimedia networks

• US 10,609,211 B2
• Filed: 03/17/2017
• Issued: 03/31/2020
• Est. Priority Date: 03/17/2017
• Status: Active Grant

• Current Assignee: T-Mobile USA, Inc. (Deutsche Telekom AG)
• Original Assignee: T-Mobile USA, Inc. (Deutsche Telekom AG)
• Inventors: Donnenwirth, Dawn, Munar, Le Roy, Zhang, Ting, Chabuk Savar, Baquer Ali, Rahman, Muhammad Tawhidur
• Primary Examiner(s): Schwartz, Joshua L
• Application Number:
  US15/462,735
• Publication Number:
  US 20180270346A1
• Time in Patent Office: 1,110 Days
• Field of Search: 455405
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04M 15/41 Billing record details, i.e. parameters, identifiers, structure of call data record [CDR]
• CPC Class Codes: H04M 15/57 for integrated multimedia messaging subsystem [IMS]
• CPC Class Codes: H04M 15/60 based on actual use of network resources
• CPC Class Codes: H04M 15/63 based on the content carried by the session initiation protocol [SIP] messages
• CPC Class Codes: H04M 15/8083 involving reduced rates or discounts, e.g. time-of-day reductions or volume discounts
• CPC Class Codes: H04M 2215/0164 Billing record, e.g. Call Data Record [CDR], Toll Ticket[TT], Automatic Message Accounting [AMA], Call Line Identifier [CLI], details, i.e. parameters, identifiers, structure
• CPC Class Codes: H04M 2215/0188 Network monitoring; statistics on usage on called/calling number
• CPC Class Codes: H04M 3/2218 Call detail recording
• CPC Class Codes: H04M 7/0084 Network monitoring; Error detection; Error recovery; Network testing
• CPC Class Codes: H04W 4/24 Accounting or billing

Abstract

Systems and methods are described herein for determining dropped call rates (DCR) for various communications networks, such as IP Multimedia Networks (IMS), which include Voice over LTE (VoLTE) networks. For example, the systems and methods utilize data (e.g. abnormal cause codes) generated by layers of the IMS networks, such as a Session Initiation Protocol (SIP) layer of the IMS network, when determining dropped call rates for IMS networks.

Claims

1. A method for determining a performance of an IP Multimedia System (IMS) network, the method comprising:

generating call detail records (CDR) using a Telephone Application Server (TAS) of the IMS network,

wherein the call detail records include data from a Session Initiation Protocol (SIP) layer of the IMS network;

selecting call detail records that include one or more cause codes from the SIP layer that are associated with abnormal communication sessions between mobile devices within an application layer of the IMS network;

applying a set of filtering criteria to the selected call detail records to identify a group of call detail records that include cause codes associated with a dropped call within the IMS network;

determining a dropped call rate (DCR) for the IMS network that is based on the abnormal communication sessions between mobile devices within the application layer of the IMS network that are identified within the group of call detail records associated with a dropped call within the IMS network; and

performing an action based on the determined dropped call rate (DCR) for the IMS network.

2. The method of claim 1, further comprising:

accessing a baseline dropped call rate provided by a radio access network (RAN) component of the IMS network; and

adjusting the baseline dropped call rate with the determined dropped call rate for the IMS network to determine a modified dropped call rate for the IMS network that is based on information obtained from the SIP layer of the IMS network and information obtained from a radio access layer of the IMS network.

3. The method of claim 1, wherein determining a dropped call rate (DCR) for the IMS network includes determining an overall dropped call rate for the IMS network that is based on a single radio voice call continuity (SRVCC) dropped call rate for the IMS network, one or more access network dropped call rates, and a network disconnect dropped call rate for the IMS network.

4. The method of claim 1, wherein selecting call detail records that include one or more cause codes associated with abnormal communication sessions between mobile devices over the IMS network includes selecting call detail records that contain a SIP 503 cause code identifying a service unavailable failure at a server within the IMS network.

5. The method of claim 1, wherein selecting call detail records that include one or more cause codes associated with abnormal communication sessions between mobile devices over the IMS network includes selecting call detail records that contain a SIP 481 cause code identifying a transaction does not exist failure at a server within the IMS network.

6. The method of claim 1, wherein applying a set of filtering criteria to the selected call detail records to identify a group of call detail records associated with a dropped call within the IMS network includes identifying call detail records that include information identifying a suitable duration for a communication session between two mobile devices.

7. The method of claim 1, wherein applying a set of filtering criteria to the selected call detail records to identify a group of call detail records associated with a dropped call within the IMS network includes identifying call detail records that include a voice call having a disconnection at an originating mobile device and a call type of a mobile originating call (MOC).

8. The method of claim 1, wherein applying a set of filtering criteria to the selected call detail records to identify a group of call detail records associated with a dropped call within the IMS network includes identifying call detail records that include a voice call having a disconnection at a terminating mobile device and a call type of a mobile terminating call (MTC).

9. The method of claim 1, wherein the IMS network is a Voice over LTE (VoLTE) network.

10. The method of claim 1, further comprising:

generating a report that presents the determined dropped call rate (DCR) for the IMS network.

11. A system, comprising:

a call identification module that is configured to;

access call detail records (CDR) generated by a Telephone Application Server (TAS) of a Voice over LTE (VoLTE) network; and

select call detail records that include one or more SIP layer cause codes associated with abnormal communication sessions within the SIP layer between mobile devices over the VoLTE network;

a rate determination module that is configured to determine a dropped call rate for the VoLTE network that is based on the abnormal communication sessions within the SIP layer between mobile devices over the VoLTE network identified within the selected call detail records that include the one or more SIP layer cause codes associated with the abnormal communication sessions within the SIP layer; and

an action module that performs an action based on the determined dropped call rate (DCR) for the VoLTE network.

12. The system of claim 11, wherein the call identification module is further configured to identify selected call detail records that satisfy additional criteria associated with dropped calls within a network.

13. The system of claim 11, wherein the rate determination module is configured to:

access a baseline dropped call rate provided by a radio access network (RAN) component of the VoLTE network; and

adjust the baseline dropped call rate with the determined dropped call rate for the VoLTE network to determine a modified dropped call rate for the VoLTE network that is based on information obtained from the SIP layer of the VoLTE network and information obtained from a radio access layer of the VoLTE network.

14. The system of claim 11, wherein the call identification module selects call detail records having cause codes that indicate a single radio voice call continuity (SRVCC) failure within the VoLTE network.

15. The system of claim 11, wherein the call identification module selects call detail records having cause codes that indicate a network component failure within the VoLTE network.

16. The system of claim 11, wherein the call identification module selects call detail records having cause codes that indicate an unavailable network component within the VoLTE network.

17. The system of claim 11, wherein the call identification module selects call detail records having a certain pair of disconnecting party data and call type data.

18. The system of claim 11,

wherein the action module generates a report having a visual presentation of the determined dropped call rate (DCR) for the VoLTE network.

19. A non-transitory computer-readable medium whose contents, when executed by a computing system, cause the computing system to perform a method for determining a performance of a Voice over LTE (VoLTE) network, the method comprising:

generating call detail records (CDR) using a Telephone Application Server (TAS) of the VoLTE network;

selecting call detail records that include one or more SIP layer cause codes associated with session failures within one or more application layers of the VoLTE network;

determining a dropped call rate based on the session failures within the one or more application layers of the VoLTE network identified within the selected call detail records that include the one or more SIP layer cause codes associated with the session failures within the one or more application layers of the VoLTE network; and

performing an action based on the determined dropped call rate for the VoLTE network.