Auto repair quote platform

• US 10,621,557 B2
• Filed: 09/18/2019
• Issued: 04/14/2020
• Est. Priority Date: 06/02/2016
• Status: Active Grant

• Current Assignee: Top Brands Tire & Wheel, Co.
• Original Assignee: Top Brands Tire & Wheel, Co.
• Inventors: Sells, Boake, Goodwin, Richard
• Primary Examiner(s): Stamber, Eric W
• Assistant Examiner(s): Walker, III, George H
• Application Number:
  US16/574,696
• Publication Number:
  US 20200013023A1
• Time in Patent Office: 209 Days
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 30/0283 Price estimation or determination
• CPC Class Codes: G06Q 30/0611 Request for offers or quotes

Abstract

An auto repair quote platform may be provided. The platform may allow a user to enter a set of parameters and request quotes from service providers based on those parameters. Service providers may also enter parameters for matching their quotes to a request. The platform may further allow a user to accept a quote and schedule an appointment with the chosen service provider.

Claims

1. A method for providing auto repair quotes, comprising:

(a) storing a platform of providers with firm quotes, the platform of providers with firm quotes comprising a plurality of service provider profiles,

each of the plurality of service provider profiles being associated with at least one of a plurality of automotive service providers,

each of the plurality of service provider profiles comprising

at least one service provided by the automotive service provider and quote information provided by the automotive service provider and

corresponding to that particular service,

and wherein each of the plurality of service provider profiles is configured to be accessed and edited directly through a shop owner section by the automotive service provider with which it is associated;

(b) receiving a service request from a customer identifying a selected service;

(c) processing the service request, for each automotive service provider having the identified service stored in the aggregator database, wherein processing comprises determining if there is quote information corresponding to the identified service and each automotive service provider, and if so displaying said quote information;

(d) receiving a customer-selected automotive service provider;

(e) booking a service appointment at the customer-selected automotive service provider for the identified service request; and

(f) ordering one or more parts from at least one parts supplier, wherein the step of ordering one or more parts from at least one parts supplier comprises;

authenticating an account credential of the automotive service provider through a browser;

navigating to a web portal of the at least one parts supplier;

automatically entering a web portal account credential of the automotive service provider into the web portal using automated typing, such that each character of the web portal account credential is entered individually into the web portal;

automatically retrieving part information on the one or more parts from the server and automatically populating the part information in the web portal; and

purchasing the one or more parts.

2. The method according to claim 1, wherein each stored service is selected from a set of predefined services.

3. The method according to claim 1, wherein the quote information is individual to each automotive service provider.

4. The method according to claim 1, wherein the quote information is individual to each service provider profile.

5. The method according to claim 1, wherein each stored service is associated with at least one of a particular make, model, and year of automobile.

6. The method according to claim 1, wherein the service request from a customer further includes at least one of the make, model, and year of an automobile.

7. The method according to claim 1, wherein the step of navigating to a web portal of at least one parts supplier is preceded by creating a new instance of the browser.

8. The method of claim 1, further comprising:

maintaining, an aggregator database of updated available service provider appointment data that is associated with and individual to each automotive service provider, wherein maintaining the database comprises;

receiving scheduling information for an automotive service provider, said automotive service provider scheduling information being provided in the form of available unfilled timeslots and automotive service provider operating hours,

storing in the aggregator database, the received automotive service provider scheduling information, and associating the received automotive service provider scheduling information with an automotive service provider,

receiving new automotive service provider scheduling information, and

updating the available service provider appointment data in the aggregator database by modifying at least one unfilled timeslot to a filled timeslot.

9. The method according to claim 8, wherein the new automotive service provider scheduling information received indicates a booked appointment.

10. The method according to claim 8, wherein the filled timeslot indicates a booked appointment.

11. The method of claim 1, wherein the step of processing the service request comprises:

generating, from the stored automotive service provider scheduling information, a plurality of individual start times, and

displaying the plurality of individual start times; and

receiving a customer-selected start time.

12. The method of claim 1, wherein the step of booking the service appointment comprises booking the service appointment at the customer-selected start time and further comprises:

receiving a customer address for an electronic communication,

sending an electronic communication providing information on the appointment, and

updating the available service provider appointment data in the aggregator database by modifying at least one unfilled timeslot to a filled timeslot.

13. The method according to claim 12, wherein the filled timeslot indicates a booked appointment.