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Systems and methods for improved uptime for network devices

  • US 10,623,166 B2
  • Filed: 08/26/2016
  • Issued: 04/14/2020
  • Est. Priority Date: 08/26/2016
  • Status: Active Grant
First Claim
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1. A method comprising:

  • sending a first signal (“

    SIG”

    ) from a first electronic device to a second electronic device via a first communication channel;

    determining that a first acknowledgement (“

    ACK”

    ) was not received from the second electronic device via the first communication channel in response to the first SIG;

    sending a second SIG from the first electronic device to the second electronic device via a second communication channel;

    determining that a second ACK was received from the second electronic device at the first electronic device in response to the second SIG;

    in response to determining that the first ACK was not received and that the second ACK was received, determining that a failure of an element of the second electronic device may be preventing the second electronic device from communicating over the first communication channel; and

    sending, from the first electronic device via the second communication channel to an operating system (OS) of the second electronic device, a command to restart a network adapter of the second electronic device that is associated with the first communication channel without completely restarting or hard rebooting the second electronic device.

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