Systems and methods for managing electronic communications
First Claim
1. A computer-implemented method for managing electronic communications, the method comprising:
- receiving, at a gateway server and from a source enterprise, a partnership request identifying a target enterprise as a potential partner, wherein the source enterprise is associated with a first domain and the target enterprise is associated with a second domain, wherein the gateway server is associated with a clearinghouse and is located separately from the source enterprise and the target enterprise, wherein the gateway server is configured to facilitate communication between the source enterprise and the target enterprise, and wherein the gateway server is configured to identify the first domain and the second domain to verify a partnership between the source enterprise and the target enterprise, respectively;
receiving, at the gateway server, a response from the target enterprise, the response specifying whether the target enterprise accepts the received partnership request and at least one approved mode of communication in which a source user associated with the source enterprise and a target user associated with the target enterprise can use to communicate;
defining, with the gateway server, the partnership between the source enterprise and the target enterprise based on the response;
receiving, at the gateway server, a request from the source user having a first mode of communication to electronically communicate with the target user having a second mode of communication; and
enabling, with the gateway server, electronic communications between the source user and the target user, wherein enabling electronic communications between the source user and the target user comprises translating communications between a first communications protocol used by the source user and a second communications protocol.
5 Assignments
0 Petitions
Accused Products
Abstract
Systems and methods are disclosed for managing electronic communications. According to certain embodiments, an enterprise directory is provided for listing a plurality of enterprises. In one embodiment, the enterprise directory may include an enterprise profile for each enterprise identifying, among other things, a mode of communication for the enterprise. Enterprises that wish to communicate with one another may form partnerships with one another. In one embodiment, a partnership may be formed between two enterprises when one enterprise accepts a partnership request submitted by the other enterprise. Information regarding partnerships between enterprises may be stored in a database. Further, an enterprise user may request to electronically communicate (e.g., via IM, voice, or email) with a user associated with a different enterprise. Users associated with different enterprises may be allowed to communicate electronically with one another if their respective enterprises are in a partnership with one another.
41 Citations
17 Claims
-
1. A computer-implemented method for managing electronic communications, the method comprising:
-
receiving, at a gateway server and from a source enterprise, a partnership request identifying a target enterprise as a potential partner, wherein the source enterprise is associated with a first domain and the target enterprise is associated with a second domain, wherein the gateway server is associated with a clearinghouse and is located separately from the source enterprise and the target enterprise, wherein the gateway server is configured to facilitate communication between the source enterprise and the target enterprise, and wherein the gateway server is configured to identify the first domain and the second domain to verify a partnership between the source enterprise and the target enterprise, respectively; receiving, at the gateway server, a response from the target enterprise, the response specifying whether the target enterprise accepts the received partnership request and at least one approved mode of communication in which a source user associated with the source enterprise and a target user associated with the target enterprise can use to communicate; defining, with the gateway server, the partnership between the source enterprise and the target enterprise based on the response; receiving, at the gateway server, a request from the source user having a first mode of communication to electronically communicate with the target user having a second mode of communication; and enabling, with the gateway server, electronic communications between the source user and the target user, wherein enabling electronic communications between the source user and the target user comprises translating communications between a first communications protocol used by the source user and a second communications protocol. - View Dependent Claims (2, 3, 4, 5, 6, 7)
-
-
8. A system for managing communications among enterprises through a clearinghouse, the system comprising:
-
a database; and a gateway server comprising at least one processor in communication with the database and configured to; receive, from a source enterprise, a partnership request identifying a target enterprise as a potential partner, wherein the source enterprise is associated with a first domain and the target enterprise is associated with a second domain, wherein the gateway server is configured to facilitate communication between the source enterprise and the target enterprise, and wherein the gateway server is configured to identify the first domain and the second domain to verify a partnership between the source enterprise and the target enterprise, respectively; receive a response from the target enterprise, the response specifying whether the target enterprise accepts the received partnership request and at least one approved mode of communication in which a source user associated with the source enterprise and a target user associated with the target enterprise can use to communicate; define a partnership between the source enterprise and the target enterprise_ based on the response; receive a request from the source user having a first mode of communication to electronically communicate with the target user having a second mode of communication; and if the first and second modes of communication match the at least one approved mode of communication; enable electronic communications between the source user and the target user, wherein enabling electronic communications between the source user and the target user comprises translating, based on the available modes of communication identified in the enterprise profiles, communications between a first communications protocol used by the source user and a second communications protocol used. - View Dependent Claims (9, 10, 11, 12)
-
-
13. A non-transitory computer-readable storage medium that comprises a set of instructions that are executable by at least one processor to cause the at least one processor to perform a method for managing electronic communications, the method comprising:
-
receiving, at a gateway server and from a source enterprise, a partnership request identifying a target enterprise as a potential partner, wherein the source enterprise is associated with a first domain and the target enterprise is associated with a second domain, wherein the gateway server is associated with a clearinghouse and is located separately from the source enterprise and the target enterprise, wherein the gateway server is configured to facilitate communication between the source enterprise and the target enterprise, and wherein the gateway server is configured to identify the first domain and the second domain to verify a partnership between the source enterprise and the target enterprise, respectively; receiving, at the gateway server, a response from the target enterprise, the response specifying whether the target enterprise accepts the received partnership request and at least one approved mode of communication in which a source user associated with the source enterprise and a target user associated with the target enterprise can use to communicate; defining, with the gateway server, a partnership between the source enterprise and the target enterprise based on the response; receiving, at the gateway server, a request from the source user having a first mode of communication to electronically communicate with the target user having a second mode of communication; and enabling, with the gateway server, electronic communications between the source user and the target user, wherein enabling electronic communications between the source user and the target user comprises translating communications between a first communications protocol used by the source user and a second communications protocol. - View Dependent Claims (14, 15, 16, 17)
-
Specification