Data structure processing for actionable notifications

• US 10,650,093 B2
• Filed: 04/07/2017
• Issued: 05/12/2020
• Est. Priority Date: 09/15/2016
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Ganta, Suman, Sabharwal, Nikhil
• Primary Examiner(s): Patel, Manglesh M
• Application Number:
  US15/482,371
• Publication Number:
  US 20180075008A1
• Time in Patent Office: 1,131 Days
• Field of Search: 715205, 715200
• CPC Class Codes: G06F 40/109 Font handling; Temporal or kinetic typography
• CPC Class Codes: G06F 40/134 Hyperlinking
• CPC Class Codes: G06F 40/143 Markup, e.g. Standard Generalized Markup Language [SGML] or Document Type Definition [DTD]
• CPC Class Codes: G06F 40/174 Form filling; Merging
• CPC Class Codes: G06F 40/186 Templates
• CPC Class Codes: G06Q 10/103 Workflow collaboration or project management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46

Abstract

Various embodiments provide for a method for using data structures, such as templates, to create a customized email for tasks. Form data is received from a form of a user interface for an application. The form data pertains to a task and the form data includes an action to perform with respect to the task. A template that specifies a layout for the form data is accessed. A string with string data that includes the form data and the layout is generated. The customized email is generated based on the string. The customized email includes an action link that corresponds with the form'"'"'s action to perform with respect to the task. Information pertaining to a user interaction with respect to the action link in the customized email is received. The user interaction was performed at the mobile client device. Status of the task is updated based on the user interaction with the action link.

Claims

1. A tangible processor-readable storage device including instructions for using data structures, such as templates, to create a customized email for tasks, wherein the tangible processor-readable storage device includes instructions executable by one or more processors for:

receiving form data from a form of a user interface for an application, wherein the form data pertains to a task and the form data includes an action to perform with respect to the task;

generating an action link based on information describing the action, from the form data, to be taken with respect to the task;

accessing a template that specifies a layout for the form data;

generating a string with string data that includes the form data and the layout, wherein the string data describes itself;

generating the customized email based on the string, wherein the customized email includes the action link that corresponds with the form'"'"'s action to perform with respect to the task;

transmitting the customized email from a process cloud services (PCS) server to a mobile client device;

receiving, at the PCS server, information pertaining to a user interaction with respect to the action link in the customized email, wherein the user interaction was performed at the mobile client device; and

updating status of the task based on the user interaction with the action link.

2. The tangible processor-readable storage device as recited by claim 1, wherein the layout specifies which of the form data will be included in the customized email, positioning of the form data in the customized email, font size and font style of the form data.

3. The tangible processor-readable storage device as recited by the claim 1, wherein the template is selected from a mustache template and a jade template.

4. The tangible processor-readable storage device as recited by claim 1, wherein the template includes a Hypertext Markup Language (HTML) file.

5. The tangible processor-readable storage device as recited by claim 1, wherein the mobile client device provides the information pertaining to the user interaction with respect to the action link in the customized email without a web session with the application.

6. The tangible processor-readable storage device as recited by claim 1, wherein the tangible processor-readable storage device further includes instructions executable by the one or more processors for:

using the action link to perform the action on the task without logging into the application.

7. The tangible processor-readable storage device as recited by claim 1, wherein the tangible processor-readable storage device further includes instructions executable by the one or more processors for:

providing forms from a first electronic device to a second electronic device;

receiving the form data on the second electronic device; and

using the action link to perform the action on the task on a third electronic device that receives the customized email, wherein the first, second and third electronic devices are remote with respect to each other.

8. The tangible processor-readable storage device as recited by claim 1, wherein the tangible processor-readable storage device further includes instructions executable by the one or more processors for:

uploading the template with an upload template page.

9. The tangible processor-readable storage device as recited by claim 8, wherein the uploading further comprises:

uploading the template with the upload template page, wherein the template is selected from a group consisting of a pre-existing template that was previous created by a user and a default template that was not created by a user.

10. A method for using data structures, such as templates, to create a customized email for tasks, the method providing;

receiving form data from a form of a user interface for an application, wherein the form data pertains to a task and the form data includes an action to perform with respect to the task;

generating an action link based on information describing the action, from the form data, to be taken with respect to the task;

accessing a template that specifies a layout for the form data;

generating a string with string data that includes the form data and the layout, wherein the string data describes itself;

generating the customized email based on the string, wherein the customized email includes the action link that corresponds with the form'"'"'s action to perform with respect to the task;

transmitting the customized email from a process cloud services (PCS) server to a mobile client device;

receiving, at the PCS server, information pertaining to a user interaction with respect to the action link in the customized email, wherein the user interaction was performed at the mobile client device; and

updating status of the task based on the user interaction with the action link.

11. The method as recited by claim 10, wherein the layout specifies which of the form data will be included in the customized email, positioning of the form data in the customized email, font size and font style of the form data .

12. The method as recited by the claim 10, wherein the template is selected from a mustache template and a jade template.

13. The method as recited by claim 10, wherein the template includes an HTML file.

14. The method as recited by claim 10, wherein the mobile client device provides the information pertaining to the user interaction with respect to the action link in the customized email without a web session with the application.

15. The method as recited by claim 10, wherein the method further comprises:

using the action link to perform the action on the task without logging into the application.

16. The method as recited by claim 10, wherein the method further comprises:

providing forms from a first electronic device to a second electronic device;

receiving the form data on the second electronic device; and

using the action link to perform the action on the task on a third electronic device that receives the customized email, wherein the first, second and third electronic devices are remote with respect to each other.

17. The method as recited by claim 10, wherein the method further comprises:

uploading the template with an upload template page, wherein the template is selected from a group consisting of a pre-existing template that was previous created by a user and a default template that was not created by a user.

18. An apparatus comprising:

one or more processors; and

a tangible processor-readable storage device including instructions for;

receiving form data from a form of a user interface for an application, wherein the form data pertains to a task and the form data includes an action to perform with respect to the task;

generating an action link based on information describing the action, from the form data, to be taken with respect to the task;

accessing a template that specifies a layout for the form data;

generating a string with string data that includes the form data and the layout, wherein the string data describes itself;

generating a customized email based on the string, wherein the customized email includes the action link that corresponds with the form'"'"'s action to perform with respect to the task;

transmitting the customized email from a process cloud services (PCS) server to a mobile client device;

receiving, at the PCS server, information pertaining to a user interaction with respect to the action link in the customized email, wherein the user interaction was performed at the mobile client device; and

updating status of the task based on the user interaction with the action link.