Systems and methods for automated and centralized real-time event detection and communication

• US 10,652,176 B2
• Filed: 12/10/2018
• Issued: 05/12/2020
• Est. Priority Date: 11/24/2015
• Status: Active Grant

• Current Assignee: TeleTracking Technologies Incorporated
• Original Assignee: TeleTracking Technologies Incorporated
• Inventors: Mancine, Nathan, Rovnan, John
• Primary Examiner(s): Boutah, Alina A
• Application Number:
  US16/214,427
• Publication Number:
  US 20190116139A1
• Time in Patent Office: 519 Days
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/63 Routing a service request depending on the request content or context

Abstract

Centralized hospital communication system and methods are provided for event monitoring and notification. In some embodiments, consistent with the present embodiments, a centralized hospital communication server is disclosed. The centralized hospital communication server may include a memory storing instructions, and at least one processor configured to execute the stored instructions to: receive, from a networked device, event information indicative of an event, the event information including at least one personal attribute of a first individual associated with the event; search a network database for information associated with at least one location within a hospital, the first location information including at least one location attribute; identify, based on the received event information and the received first location information, a selected location for the first individual associated with the event; and automatically generate and transmit at least one electronic communication to a first electronic device associated with the selected location.

Claims

1. A centralized hospital communication server for event monitoring and notification, comprising:

a memory storing instructions; and

at least one processor configured to execute the stored instructions to;

obtain, from a network database, real-time occupancy data for a plurality of locations within at least one hospital, each location of the plurality of locations associated with a plurality of location attributes;

classify, based on the real-time occupancy data, each of the plurality of locations as one of an available location or an unavailable location;

receive, from one of a plurality of networked devices, (i) event information indicative of an event, the event information comprising a plurality of personal attributes of an individual associated with the event, and (ii) priority information indicating relative priorities between at least two of the personal attributes of the individual and a critical or non-critical status of at least one of the personal attributes of the individual;

identify, based on the received event information and the received priority information, a selected location for the individual, the selected location being identified by identifying one or more candidate locations from among the available locations, at least one of the candidate locations having location attributes that corresponds to a personal attribute of the individual;

assign at least one of the candidate locations to be the selected location;

update the real-time occupancy data of the selected location within the network database by classifying the selected location as an unavailable location; and

generate, based on the updated real-time occupancy data, instructions to display a user interface on at least one of the networked devices, the user interface depicting the plurality of locations.

2. The server of claim 1, wherein the user interface includes one or more first graphical elements representative of the available locations of the updated real-time occupancy data and one or more second graphical elements representative of the unavailable locations of the updated real-time occupancy data.

3. The server of claim 1, wherein at least one of the personal attributes of the individual associated with the event comprises a critical preference associated with the individual.

4. The server of claim 1, wherein the event information further comprises an indication of a requested unit within a requested hospital.

5. The server of claim 1, wherein at least one of the personal attributes of the individual associated with the event comprises a physical or personality trait associated with the individual.

6. The server of claim 1, wherein:

the location attributes comprise a receiving unit;

the identifying further comprises determining a plurality of workloads of receiving units; and

the identifying is further based on balancing the determined workloads.

7. A centralized hospital communication method for event monitoring and notification, being performed by a centralized communication server, and comprising:

obtaining, from a network database, real-time occupancy data for a plurality of locations within at least one hospital, each location of the plurality of locations associated with a plurality of location attributes;

classifying, based on the real-time occupancy data, each of the plurality of locations as one of an available location or an unavailable location;

receiving, from one of a plurality of networked devices, (i) event information indicative of an event, the event information comprising a plurality of personal attributes of an individual associated with the event, and (ii) priority information indicating relative priorities between at least two of the personal attributes of the individual and a critical or non-critical status of at least one of the personal attributes of the individual;

identifying, based on the received event information and the received priority information, a selected location for the individual, the selected location being identified by identifying one or more candidate locations from among the available locations, at least one of the candidate locations having location attributes that corresponds to a personal attribute of the individual;

assigning at least one of the candidate locations to be the selected location;

updating the real-time occupancy data of the selected location within the network database by classifying the selected location as an unavailable location; and

generating, based on the updated real-time occupancy data, instructions to display a user interface on at least one of the networked devices, the user interface depicting the plurality of locations.

8. The method of claim 7, wherein the user interface includes one or more first graphical elements representative of the available locations of the updated real-time occupancy data and one or more second graphical elements representative of the unavailable locations of the updated real-time occupancy data.

9. The method of claim 7, wherein at least one of the personal attributes of the individual associated with the event comprises a critical preference associated with the individual.

10. The method of claim 7, wherein the event information further comprises an indication of a requested unit within a requested hospital.

11. The method of claim 7, wherein at least one of the personal attributes of the individual associated with the event comprises a physical or personality trait associated with the individual.

12. The method of claim 7, wherein:

the location attributes comprise a receiving unit;

the identifying further comprises determining a plurality of workloads of receiving units; and

the identifying is further based on balancing the determined workloads.

13. A non-transitory computer-readable medium storing instructions which, when executed, cause a central communication server to perform operations for centralized event monitoring and notification communications, the operations comprising:

obtaining, from a network database, real-time occupancy data for a plurality of locations within at least one hospital, each location of the plurality of locations associated with a plurality of location attributes;

classifying, based on the real-time occupancy data, each of the plurality of locations as one of an available location or an unavailable location;

receiving, from one of a plurality of networked devices, (i) event information indicative of an event, the event information comprising a plurality of personal attributes of an individual associated with the event, and (ii) priority information indicating relative priorities between at least two of the personal attributes of the individual and a critical or non-critical status of at least one of the personal attributes of the individual;

identifying, based on the received event information and the received priority information, a selected location for the individual, the selected location being identified by identifying one or more candidate locations from among the available locations, at least one of the candidate locations having location attributes that corresponds to a personal attribute of the individual;

assigning at least one of the candidate locations to be the selected location;

updating the real-time occupancy data of the selected location within the network database by classifying the selected location as an unavailable location; and

generating, based on the updated real-time occupancy data, instructions to display a user interface on at least one of the networked devices, the user interface depicting the plurality of locations.

14. The computer-readable medium of claim 13, wherein the user interface includes one or more first graphical elements representative of the available locations of the updated real-time occupancy data and one or more second graphical elements representative of the unavailable locations of the updated real-time occupancy data.

15. The computer-readable medium of claim 13, wherein at least one of the personal attributes of the individual associated with the event comprises a critical preference associated with the individual.

16. The computer-readable medium of claim 13, wherein at least one of the personal attributes of the individual associated with the event comprises a physical or personality trait associated with the individual.

17. The computer-readable medium of claim 13, wherein:

the location attributes comprise a receiving unit;

the identifying further comprises determining a plurality of workloads of receiving units; and

the identifying is further based on balancing the determined workloads.