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Systems, computing devices, and methods for facilitating communication to multiple contacts via multiple, different communication modalities

  • US 10,652,195 B2
  • Filed: 09/16/2016
  • Issued: 05/12/2020
  • Est. Priority Date: 09/16/2015
  • Status: Active Grant
First Claim
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1. A computing device comprising:

  • a user interface comprising a display configured to;

    present a plurality of contacts for communication via a plurality of different communication modalities,wherein the user interface is configured to receive user selection of a template and marketing content for communication via the plurality of different communication modalities; and

    receive user selection of at least two of the contacts for communication; and

    a communications manager configured to;

    initiate communication, based on a first user input, with the at least two of the contacts via at least two of the modalities in response to receipt of the user selection of the at least two of the contacts,import, based on a second user input, a contact file having a predetermined set of individually separated fields;

    select a plurality of fields from a second modality,based on a third user input, graphically associate each of the selected plurality of fields from the second modality with each of the individually separated fields from the imported contact file;

    generate a contact file having a mapped second set of contacts based on the associated plurality of fields from the second modality and the individually separated fields from the imported contact file;

    import, from the second modality, the contact file having the mapped second set of contacts;

    merge the mapped second set of contacts into the plurality of contacts for communication via the plurality of different communication modalities;

    determine duplicate contacts among the mapped second set of contacts;

    in response to determining duplicate contacts, remove the merged duplicate contacts;

    communicate the template and marketing content to the at least two of the contacts via one of the modalities within the plurality of different communication modalities in response to receipt of the user selection of the at least two of the contacts.

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