Notification of potentially problematic textual messages

• US 10,667,113 B2
• Filed: 02/15/2018
• Issued: 05/26/2020
• Est. Priority Date: 08/09/2016
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Barsness, Eric L., Bryant, Jay S., Carey, James E., Cropper, Joseph W., Santosuosso, John M.
• Primary Examiner(s): Pham, Timothy X
• Application Number:
  US15/897,258
• Publication Number:
  US 20180176758A1
• Time in Patent Office: 831 Days
• Field of Search: 4554042
• CPC Class Codes: G06F 40/232 Orthographic correction, e.g. spell checking or vowelisation
• CPC Class Codes: G06F 40/253 Grammatical analysis; Style critique
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04W 4/025 using location based information parameters
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

A processor may determine, using natural language processing, a writing style of content of a composed message written by a composer. The processor may analyze, using natural language processing, a set of previous message written by the composer. The processor may identify, based on the analyzing, writing habits of the composer. The processor may also identify a difference between the writing style of the content and the writing habits of the composer. The processor may display a notification of the difference to the user.

Claims

1. A computer program product, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a computer to cause the computer to:

determine, by the processor and using natural language processing, a writing style of content of a composed message written by a composer;

analyze, by the processor and using natural language processing, a set of previous messages written by the composer;

identify, based on the analyzing, writing habits of the composer;

identify, by the processor, a difference between the writing style of the content and the writing habits of the composer;

determine, by the processor and based on the difference, that the composer was in an impaired state when composing the message; and

display, by the processor and through a graphical user interface, a notification of the difference to the composer after a pre-determined wait time, wherein the wait time is based on a magnitude of the difference identified between the writing style and the writing habits.

2. The computer program product of claim 1, wherein the wait time is between 8 and 16 hours.

3. The computer program product of claim 1, wherein the wait time is based on the type of difference identified between the writing style and the writing habits.

4. The computer program product of claim 1, wherein the difference between the writing style and the writing habits comprises more frequent typographical errors in the writing style than the writing habits.

5. The computer program product of claim 1, wherein the difference between the writing style and the writing habits comprises using more unrecognizable words in the writing style than the writing habits.

6. The computer program product of claim 1, wherein the difference comprises the writing style being less coherent than the writing habits.

7. The computer program product of claim 1, wherein the program instructions further cause the computer to:

detect a recipient of the composed message; and

wherein the set of previous messages is limited to messages sent to the recipient and the difference between the writing style and the writing habits comprises the writing style being less professional than the writing habits.

8. A method comprising:

determining, by a processor and using natural language processing, a writing style of content of a composed message written by a composer;

determining, based on the content of the composed message, whether the message is intended to notify a recipient of an emergency situation;

analyzing, by the processor and using natural language processing, a set of previous messages written by the composer;

identifying, by the processor and based on the analyzing, writing habits of the composer;

identifying, by the processor, a difference between the writing style of the content and the writing habits of the composer; and

determining, based on the determining whether the message is intended to notify a recipient of an emergency situation and based on the difference, whether to display, by the processor and through a graphical user interface, a notification of the difference to the composer, wherein an intention to notify a recipient of an emergency situation results in sending the message without a notification and a significant difference in absence of an intent to notify a recipient of an emergency situation results in notifying the composer of the difference.

9. The method of claim 8, wherein determining whether the message is intended to notify a recipient of an emergency situation further comprises cross referencing the composer'"'"'s location against publicly available reports of current emergencies.

10. The method of claim 8, wherein determining whether the message is intended to notify a recipient of an emergency situation further comprises analyzing a social-media source for information regarding an emergency.

11. A system comprising:

a processor; and

a memory in communication with the processor, the memory containing program instructions that, when executed by the processor, are configured to cause the processor to perform a method, the method comprising;

determining, by a processor and using natural language processing, a writing style of content of a composed message written by a composer;

determining, based on the content of the composed message, whether the message is intended to notify a recipient of an emergency situation;

analyzing, by the processor and using natural language processing, a set of previous messages written by the composer;

identifying, by the processor and based on the analyzing, writing habits of the composer;

identifying, by the processor, a difference between the writing style of the content and the writing habits of the composer; and

determining, based on the determining whether the message is intended to notify a recipient of an emergency situation and based on the difference, whether to display, by the processor and through a graphical user interface, a notification of the difference to the composer, wherein an intention to notify a recipient of an emergency situation results in sending the message without a notification and a significant difference in absence of an intent to notify a recipient of an emergency situation results in notifying the composer of the difference.

12. The system of claim 11, wherein determining whether the message is intended to notify a recipient of an emergency situation further comprises cross referencing the composer'"'"'s location against publicly available reports of current emergencies.

13. The system of claim 11, wherein determining whether the message is intended to notify a recipient of an emergency situation further comprises analyzing a social-media source for information regarding an emergency.