System and method for stipulation collection using a short message service (SMS) and mobile device cameras with real-time analysis of documents

• US 10,706,275 B2
• Filed: 10/08/2018
• Issued: 07/07/2020
• Est. Priority Date: 05/02/2018
• Status: Active Grant

• Current Assignee: Informed, Inc.
• Original Assignee: Informed, Inc.
• Inventors: Wickett, Justin, Agrawal, Sandip
• Primary Examiner(s): Patel, Dhaval V
• Application Number:
  US16/154,329
• Publication Number:
  US 20190340428A1
• Time in Patent Office: 638 Days
• CPC Class Codes: G06Q 50/18 Legal services
• CPC Class Codes: G06V 10/23 based on positionally close patterns or neighbourhood relationships
• CPC Class Codes: G06V 30/412 Layout analysis of documents structured with printed lines or input boxes, e.g. business forms or tables
• CPC Class Codes: G06V 30/413 Classification of content, e.g. text, photographs or tables
• CPC Class Codes: G06V 30/416 Extracting the logical structure, e.g. chapters, sections or page numbers; Identifying elements of the document, e.g. authors
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/10 Multimedia information
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/226 Delivery according to priorities

Abstract

A system and method for stipulation collection using a Short Message Service (SMS) and mobile device cameras with real-time analysis of documents is disclosed. A particular embodiment is configured to: establish, by use of a data processor and a data network, a data connection with at least one dealer/lender platform and at least one applicant platform; receive a transaction application corresponding to a transaction for a particular applicant from the dealer/lender platform via the data network, the transaction application identifying a list of stipulation documents required from the particular applicant at the applicant platform; generate a link to the transaction application received from the dealer/lender platform and send the link to the dealer/lender platform; transmit the transaction application with the list of required stipulation documents as a Short Message Service (SMS) message to a mobile device of the particular applicant at the applicant platform; receive an upload of the required stipulation documents from the applicant platform via the data network, the uploaded stipulation documents including at least one stipulation document image captured with a camera of the mobile device of the particular applicant; perform stipulation document analysis and verification operations on the uploaded stipulation documents, the analysis and verification operations including optical character recognition and the application of one or more machine learning models; transmit at least one link of a verified stipulation document to the dealer/lender platform; and transmit an error message to the particular applicant at the applicant platform if a stipulation document cannot be verified.

Claims

1. A computer-implemented method comprising:

establishing, by use of a data processor and a data network, a data connection with at least one dealer/lender platform and at least one applicant platform;

receiving a transaction application corresponding to a transaction for a particular applicant from the dealer/lender platform via the data network, the transaction application identifying a list of stipulation documents required from the particular applicant at the applicant platform;

generating a link to the transaction application received from the dealer/lender platform and sending the link to the dealer/lender platform;

transmitting the transaction application with the list of required stipulation documents as a Short Message Service (SMS) message to a mobile device of the particular applicant at the applicant platform;

receiving an upload of the required stipulation documents from the applicant platform via the data network, the uploaded stipulation documents including at least one stipulation document image captured with a camera of the mobile device of the particular applicant;

performing stipulation document analysis and verification operations on the uploaded stipulation documents, the analysis and verification operations including optical character recognition and the application of one or more machine learning models;

transmitting at least one link of a verified stipulation document to the dealer/lender platform; and

transmitting an error message to the particular applicant at the applicant platform if a stipulation document cannot be verified.

2. The method of claim 1 further including periodically sending reminders to the particular applicant as one or more SMS messages.

3. The method of claim 1 further including ensuring that the particular applicant only receives SMS messages initiated from the dealer/lender platform at certain hours of the day as defined in terms of the particular applicant'"'"'s local time.

4. The method of claim 1 further including transmitting a personalized link on behalf of a dealer and/or lender at the dealer/lender platform to the particular applicant, the personalized link enabling the particular applicant to use a web browser of their mobile device to:

1) see which stipulation documents are being requested to satisfy stipulations pertaining to the transaction,

     2) use a camera on the particular applicant'"'"'s mobile device to capture images of the requested stipulation documents, and

     3) upload the stipulation document images via the data network.

5. The method of claim 1 wherein the stipulation documents are of a type from the group consisting of:

Government-Issued Photo IDs, Paystubs, Bank Statements, Social Security Income Award Letters, Job Offer Letters, Military Leave and Earnings Statements (LES) and Retiree Account Statements (RAS), Disability Insurance Award Letters, Student Financial Aid, Utility Bills, Insurance Cards, Insurance Declaration Pages, Fronts of State-Issued Vehicle Titles, Backs of State-Issued Vehicle Titles, Fronts of State Issued Vehicle Registration Cards, Powers of Attorney, Agreements to Furnish Insurance Policies, Risk-Based Pricing Notices, Credit Score Disclosure Exception Notices, Retail Installment Sales Contracts, Closed End Motor Vehicle Leases, Authorizations To Release Payoff Information, Acknowledgements Of Rewritten Contracts, Notices To Co-Signers, Applications for Title, Odometer Statements, Buyer'"'"'s Orders or Lease Orders, Foreign Language Acknowledgements, Factory Invoices, Kelley Blue Book™

Bookout Sheets, NADA™

Bookout Sheets, GAP Waiver Contracts, Vehicle Service Contracts, and Credit Life Disability Insurance Contracts.

6. The method of claim 1 wherein the stipulation document analysis and verification operations on the uploaded stipulation documents include classifying the stipulation documents as being of a particular document type with a particular document structure.

7. The method of claim 6 including using the particular document type with a particular document structure to extract structured information from the document.

8. A system comprising:

a data processor;

a network interface, in data communication with the data processor, for communication on a data network; and

a stipulation facilitation system, executable by the data processor, to;

establish, by use of the data processor and the data network, a data connection with at least one dealer/lender platform and at least one applicant platform;

receive a transaction application corresponding to a transaction for a particular applicant from the dealer/lender platform via the data network, the transaction application identifying a list of stipulation documents required from the particular applicant at the applicant platform;

generate a link to the transaction application received from the dealer/lender platform and send the link to the dealer/lender platform;

transmit the transaction application with the list of required stipulation documents as a Short Message Service (SMS) message to a mobile device of the particular applicant at the applicant platform;

receive an upload of the required stipulation documents from the applicant platform via the data network, the uploaded stipulation documents including at least one stipulation document image captured with a camera of the mobile device of the particular applicant;

perform stipulation document analysis and verification operations on the uploaded stipulation documents, the analysis and verification operations including optical character recognition and the application of one or more machine learning models;

transmit at least one link of a verified stipulation document to the dealer/lender platform; and

transmit an error message to the particular applicant at the applicant platform if a stipulation document cannot be verified.

9. The system of claim 8 being further configured to periodically send reminders to the particular applicant as one or more SMS messages.

10. The system of claim 8 being further configured to ensure that the particular applicant only receives SMS messages initiated from the dealer/lender platform at certain hours of the day as defined in terms of the particular applicant'"'"'s local time.

11. The system of claim 8 being further configured to transmit a personalized link on behalf of a dealer and/or lender at the dealer/lender platform to the particular applicant, the personalized link enabling the particular applicant to use a web browser of their mobile device to:

1) see which stipulation documents are being requested to satisfy stipulations pertaining to the transaction,

     2) use a camera on the particular applicant'"'"'s mobile device to capture images of the requested stipulation documents, and

     3) upload the stipulation document images via the data network.

12. The system of claim 8 wherein the stipulation documents are of a type from the group consisting of:

Government-Issued Photo IDs, Paystubs, Bank Statements, Social Security Income Award Letters, Job Offer Letters, Military Leave and Earnings Statements (LES) and Retiree Account Statements (RAS), Disability Insurance Award Letters, Student Financial Aid, Utility Bills, Insurance Cards, Insurance Declaration Pages, Fronts of State-Issued Vehicle Titles, Backs of State-Issued Vehicle Titles, Fronts of State Issued Vehicle Registration Cards, Powers of Attorney, Agreements to Furnish Insurance Policies, Risk-Based Pricing Notices, Credit Score Disclosure Exception Notices, Retail Installment Sales Contracts, Closed End Motor Vehicle Leases, Authorizations To Release Payoff Information, Acknowledgements Of Rewritten Contracts, Notices To Co-Signers, Applications for Title, Odometer Statements, Buyer'"'"'s Orders or Lease Orders, Foreign Language Acknowledgements, Factory Invoices, Kelley Blue Book™

Bookout Sheets, NADA™

Bookout Sheets, GAP Waiver Contracts, Vehicle Service Contracts, and Credit Life Disability Insurance Contracts.

13. The system of claim 8 wherein the stipulation document analysis and verification operations on the uploaded stipulation documents being further configured to classify the stipulation documents as being of a particular document type with a particular document structure.

14. The system of claim 13 being further configured to use the particular document type with a particular document structure to extract structured information from the document.

15. A non-transitory machine-readable storage medium embodying instructions which, when executed by a machine, cause the machine to:

establish, by use of a data processor and a data network, a data connection with at least one dealer/lender platform and at least one applicant platform;

receive a transaction application corresponding to a transaction for a particular applicant from the dealer/lender platform via the data network, the transaction application identifying a list of stipulation documents required from the particular applicant at the applicant platform;

generate a link to the transaction application received from the dealer/lender platform and send the link to the dealer/lender platform;

transmit the transaction application with the list of required stipulation documents as a Short Message Service (SMS) message to a mobile device of the particular applicant at the applicant platform;

receive an upload of the required stipulation documents from the applicant platform via the data network, the uploaded stipulation documents including at least one stipulation document image captured with a camera of the mobile device of the particular applicant;

perform stipulation document analysis and verification operations on the uploaded stipulation documents, the analysis and verification operations including optical character recognition and the application of one or more machine learning models;

transmit at least one link of a verified stipulation document to the dealer/lender platform; and

transmit an error message to the particular applicant at the applicant platform if a stipulation document cannot be verified.

16. The non-transitory machine-readable storage medium of claim 15 being further configured to periodically send reminders to the particular applicant as one or more SMS messages.

17. The non-transitory machine-readable storage medium of claim 15 being further configured to ensure that the particular applicant only receives SMS messages initiated from the dealer/lender platform at certain hours of the day as defined in terms of the particular applicant'"'"'s local time.

18. The non-transitory machine-readable storage medium of claim 15 being further configured to transmit a personalized link on behalf of a dealer and/or lender at the dealer/lender platform to the particular applicant, the personalized link enabling the particular applicant to use a web browser of their mobile device to:

1) see which stipulation documents are being requested to satisfy stipulations pertaining to the transaction,

     2) use a camera on the particular applicant'"'"'s mobile device to capture images of the requested stipulation documents, and

     3) upload the stipulation document images via the data network.

19. The non-transitory machine-readable storage medium of claim 15 wherein the stipulation documents are of a type from the group consisting of:

Government-Issued Photo IDs, Paystubs, Bank Statements, Social Security Income Award Letters, Job Offer Letters, Military Leave and Earnings Statements (LES) and Retiree Account Statements (RAS), Disability Insurance Award Letters, Student Financial Aid, Utility Bills, Insurance Cards, Insurance Declaration Pages, Fronts of State-Issued Vehicle Titles, Backs of State-Issued Vehicle Titles, Fronts of State Issued Vehicle Registration Cards, Powers of Attorney, Agreements to Furnish Insurance Policies, Risk-Based Pricing Notices, Credit Score Disclosure Exception Notices, Retail Installment Sales Contracts, Closed End Motor Vehicle Leases, Authorizations To Release Payoff Information, Acknowledgements Of Rewritten Contracts, Notices To Co-Signers, Applications for Title, Odometer Statements, Buyer'"'"'s Orders or Lease Orders, Foreign Language Acknowledgements, Factory Invoices, Kelley Blue Book™

Bookout Sheets, NADA™

Bookout Sheets, GAP Waiver Contracts, Vehicle Service Contracts, and Credit Life Disability Insurance Contracts.

20. The non-transitory machine-readable storage medium of claim 15 wherein the stipulation document analysis and verification operations on the uploaded stipulation documents being further configured to classify the stipulation documents as being of a particular document type with a particular document structure.