Method for processing telephony sessions of a network

• US 10,708,317 B2
• Filed: 02/19/2019
• Issued: 07/07/2020
• Est. Priority Date: 02/04/2011
• Status: Active Grant

• Current Assignee: Twilio, Inc.
• Original Assignee: Twilio, Inc.
• Inventors: Lawson, Jeffrey, Wolthuis, John, Cooke, Evan
• Primary Examiner(s): Yao, Kwang B
• Assistant Examiner(s): Loo, Juvena W
• Application Number:
  US16/279,280
• Publication Number:
  US 20190289041A1
• Time in Patent Office: 504 Days
• Field of Search: None
• CPC Class Codes: H04L 61/106 across networks, e.g. mapping telephone numbers to data network addresses
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/4053 without floor control

Abstract

A method for processing telephony sessions of a network including at least one application server and a call router, the method including the steps of assigning a primary Uniform Resource Identifier (URI) and at least a secondary URI to an application; mapping a telephony session to the primary URI; communicating with the application server designated by the primary URI using an application layer protocol; receiving telephony instructions from the application server and processing the telephony instructions with the call router; detecting an application event; and upon detecting the application event, communicating with the application server designated by the secondary URI.

Claims

1. A method comprising:

receiving, by a communication platform system, a request to initiate a first communication session with a first client device, the request received from the first client device and directed to an identifier associated with a first application;

in response to receiving the request;

establishing the first communication session with the first client device;

identifying a first application server system assigned to the first application to facilitate application control for the communication session; and

transmitting at least a first application layer protocol request to the first application server system via an application layer protocol to facilitate application control for the communication session, the first application layer protocol request being embedded with state information of the communication session;

detecting an application event associated with the communication session; and

in response to detecting the application event;

identifying a second application server system assigned to the first application to facilitate application control for the communication session; and

transmitting at least a second application layer protocol request to the second application server system via the application layer protocol to facilitate application control for the communication session, the second application layer protocol request being embedded with updated state information of the communication session.

2. The method of claim 1, further comprising:

assigning a primary application resource identifier to the first application, the primary application resource identifier identifying the first application server system; and

assigning a secondary application resource identifier to the first application, the application resource identifier identifying the second application server system.

3. The method of claim 2, wherein the primary application resource identifier is a first Uniform Resource Identifier (URI) and the secondary application resource identifier is a second URI that is different than the first URI.

4. The method of claim 1, wherein the application event is an application error.

5. The method of claim 1, wherein the application even is a status change event.

6. The method of claim 4, wherein the second application layer protocol request further includes data describing the application error.

7. The method of claim 1, further comprising:

after sending the second application layer protocol request, resuming the communication session via the second application server system.

8. A communication platform system comprising:

one or more computer processors; and

one or more computer-readable mediums storing instructions that, when executed by the one or more computer processors, cause the communication platform system to perform operations comprising;

receiving a request to initiate a first communication session with a first client device, the request received from the first client device and directed to an identifier associated with a first application;

in response to receiving the request;

establishing the first communication session with the first client device;

identifying a first application server system assigned to the first application to facilitate application control for the communication session; and

transmitting at least a first application layer protocol request to the first application server system via an application layer protocol to facilitate application control for the communication session, the first application layer protocol request being embedded with state information of the communication session;

detecting an application event associated with the communication session; and

in response to detecting the application event;

identifying a second application server system assigned to the first application to facilitate application control for the communication session; and

transmitting at least a second application layer protocol request to the second application server system via the application layer protocol to facilitate application control for the communication session, the second application layer protocol request being embedded with updated state information of the communication session.

9. The communication platform system of claim 8, the operations further comprising:

assigning a primary application resource identifier to the first application, the primary application resource identifier identifying the first application server system; and

assigning a secondary application resource identifier to the first application, the application resource identifier identifying the second application server system.

10. The communication platform system of claim 9, wherein the primary application resource identifier is a first Uniform Resource Identifier (URI) and the secondary application resource identifier is a second URI that is different than the first URI.

11. The communication platform system of claim 8, wherein the application event is an application error.

12. The communication platform system of claim 8, wherein the application even is a status change event.

13. The communication platform system of claim 11, wherein the second application layer protocol request further includes data describing the application error.

14. The communication platform system of claim 8, the operations further comprising:

after sending the second application layer protocol request, resuming the communication session via the second application server system.

15. A non-transitory computer-readable medium storing instructions that, when executed by one or more computer processors of a communication platform system, cause the communication platform system to perform operations comprising:

receiving a request to initiate a first communication session with a first client device, the request received from the first client device and directed to an identifier associated with a first application;

in response to receiving the request;

establishing the first communication session with the first client device;

identifying a first application server system assigned to the first application to facilitate application control for the communication session; and

transmitting at least a first application layer protocol request to the first application server system via an application layer protocol to facilitate application control for the communication session, the first application layer protocol request being embedded with state information of the communication session;

detecting an application event associated with the communication session; and

in response to detecting the application event;

identifying a second application server system assigned to the first application to facilitate application control for the communication session; and

transmitting at least a second application layer protocol request to the second application server system via the application layer protocol to facilitate application control for the communication session, the second application layer protocol request being embedded with updated state information of the communication session.

16. The non-transitory computer-readable medium of claim 15, the operations further comprising:

assigning a primary application resource identifier to the first application, the primary application resource identifier identifying the first application server system; and

assigning a secondary application resource identifier to the first application, the application resource identifier identifying the second application server system.

17. The non-transitory computer-readable medium of claim 16, wherein the primary application resource identifier is a first Uniform Resource Identifier (URI) and the secondary application resource identifier is a second URI that is different than the first URI.

18. The non-transitory computer-readable medium of claim 15, wherein the application event is an application error.

19. The non-transitory computer-readable medium of claim 18, wherein the second application layer protocol request further includes data describing the application error.

20. The non-transitory computer-readable medium of claim 15, the operations further comprising:

after sending the second application layer protocol request, resuming the communication session via the second application server system.