Method and system for displaying similar email messages based on message contents

• US 10,708,353 B2
• Filed: 05/07/2018
• Issued: 07/07/2020
• Est. Priority Date: 08/29/2008
• Status: Active Grant

• Current Assignee: CommVault Systems Incorporated
• Original Assignee: CommVault Systems Incorporated
• Inventors: Ahn, Jun H., Ngo, David
• Primary Examiner(s): Barot, Bharat
• Application Number:
  US15/973,430
• Publication Number:
  US 20180255136A1
• Time in Patent Office: 792 Days
• Field of Search: 709204-207, 709227-228
• CPC Class Codes: G06F 11/1446 Point-in-time backing up or restoration of persistent data
• CPC Class Codes: G06F 16/2358 Change logging, detection, and notification replication G06F16/27
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/08 Annexed information, e.g. attachments
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 67/1095 Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes

Abstract

A method and system for identifying changes to a data set, such as data within a mailbox, and performing actions based on the identified changes is discussed. In some examples, the system receives an indication of a change to a mailbox, creates a change journal entry for the change, and identifies data to be copied via the change journal entry. In some examples, the system leverages the change journal to associate messages with changes to a mailbox.

Claims

1. A non-transitory computer-readable medium storing instructions which, when executed by a computing system cause the computing system to perform a method for displaying email messages to a user, the method comprising:

accessing a message received at a mailbox, wherein the mailbox is hosted by a mail server;

extracting content associated with the received message;

identifying other messages contained in the mailbox having content similar to the extracted content; and

transmitting the identified other messages from the mailbox to a mail application of a mobile device associated with the mailbox,

wherein the mail application locally stores on the mobile device fewer than all messages stored in the mailbox on the mail server, and

wherein the mobile device is remotely located from the mail server hosting the mailbox.

2. The computer-readable medium of claim 1, further comprising:

presenting the accessed message along with the identified other messages via a display of the mobile device.

3. The computer-readable medium of claim 1, further comprising:

generating a mailbox folder that contains the accessed message and the identified other messages.

4. The computer-readable medium of claim 1, wherein identifying other messages contained in the mailbox having content similar to the extracted content includes accessing an index of content, wherein the index includes content contained by messages received at the mailbox and associated with the user.

5. The computer-readable medium of claim 1, further comprising:

presenting at least one identified other message directly above or below the accessed message in a presented list of messages, wherein the at least one identified other message resides in a folder of the mailbox different from a folder of the mailbox that includes the received message.

6. The computer-readable medium of claim 1, wherein identifying other messages contained in the mailbox having content similar to the extracted content includes identifying at least one message having a subject line different than a subject line of the received message.

7. The computer-readable medium of claim 1, wherein identifying other messages contained in the mailbox having content similar to the extracted content includes identifying at least one message that is not part of an email thread that includes the received message.

8. The computer-readable medium of claim 1, wherein identifying other messages contained in the mailbox having content similar to the extracted content includes identifying at least one message having content within a body of the message that matches the extracted content.

9. A method for displaying email messages to a user, the method comprising:

accessing a message received at a mailbox, wherein the mailbox is hosted by a mail server;

extracting content associated with a received message;

identifying other messages contained in the mailbox having content similar to the extracted content,

wherein at least one of the identified other messages is not part of a thread of email messages that includes the received message;

transmitting the identified other messages from the mailbox to a mail application of a computing device associated with the mailbox,

wherein the mail application locally stores on the computing device fewer than all messages stored in the mailbox, and

wherein the computing device is remotely located from a mail server hosting the mailbox; and

presenting the received message along with information associated with the identified other messages to a user.

10. The method of claim 9, wherein presenting the received message includes presenting at least one identified other message directly above or below the received message in a presented list of messages, wherein the at least one identified other message resides in a folder of the mailbox different from a folder of the mailbox that receives the received message.

11. The method of claim 9, wherein presenting the received message includes presenting an indication that other messages contain content similar to the content of the received message.

12. The method of claim 9, wherein the other messages are stored in secondary storage and the received message is stored in primary storage.

13. The method of claim 9, wherein identifying other messages contained in the mailbox having content similar to the extracted content includes identifying at least one message having content within a body of the message that matches the extracted content.

14. A system for performing a data storage operation for data stored on a mail server, the system comprising:

an identification component that identifies one or more changes within a data store associated with a mailbox;

a data transfer component configured to;

access messages stored within the data store that are associated with the one or more identified changes, and

copy the accessed messages to a secondary copy of the data store; and

a mailbox component configured to;

extract content from a message,

identify other messages in the secondary copy of the data store are similar to the extracted content,

transmit the other messages to a mail application on a computing device associated with the mailbox, wherein the computing device is remotely located from the mailbox, and

present the other messages using the mail application.

15. The system of claim 14, further comprising:

a log component that generates one or more log entries,

wherein each of the one or more log entries is associated with the one or more changes to the data store; and

a content indexing component that;

accesses the one or more log entries; and

creates an index of content associated with the messages stored within the data store and associated with the one or more identified changes.

16. The system of claim 14, wherein the one or more changes within the data store include movement of at least one electronic mail message from one folder to another folder within the mailbox.

17. The system of claim 14, wherein the one or more changes within the data store include deletion of at least one electronic mail message from a folder within the mailbox.

18. The system of claim 14, wherein the one or more changes within the data store include reception of at least one electronic mail message at an inbox folder within the mailbox.

19. The system of claim 15, wherein the content associated with the messages includes sender information, recipient information, subject information, message type, text within the body of the messages, or attachment information.