System and method for detecting and analyzing user migration in public social networks

• US 10,728,359 B2
• Filed: 06/27/2013
• Issued: 07/28/2020
• Est. Priority Date: 03/01/2013
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Klemm, Reinhard P., Seligmann, Doree Duncan
• Primary Examiner(s): Whipple, Brian
• Assistant Examiner(s): Fan, John
• Application Number:
  US13/928,532
• Publication Number:
  US 20140250182A1
• Time in Patent Office: 2,588 Days
• Field of Search: 709224
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04W 4/21 for social networking applications

Abstract

An event selection system for computing user migration pattern across social network pages is provided. The event selection system includes a monitor module to monitor predetermined activities of social media users on preconfigured resources. The event selection system further includes a profile module to build a social media user profile based on the monitored activities of the social media users. The event selection system further includes a computing module to compute user migration patterns based on the social media user profiles. The event selection system further includes a display module to display the user migration patterns on a system user terminal. The event selection system further includes a reporting module configured to produce a report based on the monitored social media user activities.

Claims

1. An event selection system for computing user migration patterns across social network pages, the event selection system comprising:

a memory device, the memory device storing executable instructions;

a processor in communication with the memory device, wherein the processor when executing the executable instructions;

monitors predetermined activities of a plurality of social media users while visiting a predetermined set of webpages comprising a plurality of webpages within a social networking site;

builds a social media user profile for each user based on the monitored activities of the social media users;

based on the social media user profiles, computes user migration patterns across two or more webpages of the predetermined set of webpages; and

drives a display of the user migration patterns on a system user terminal.

2. The event selection system of claim 1, wherein the processor when executing the executable instructions:

records the predetermined activities of the social media users in a repository.

3. The event selection system of claim 1, wherein the predetermined activities comprise one or more of posts, comments, likes or dislikes, posting or viewing of photos, tags, publicly visible user expressions, or page-owner expressions.

4. The event selection system of claim 1, wherein the predetermined set of webpages comprises webpages of business competitors on the social networking site.

5. The event selection system of claim 1, wherein the processor when executing the executable instructions:

utilizes social media observable events; and

mines social media user related data from the predetermined set of webpages within the social networking site.

6. The event selection system of claim 5, wherein the processor when executing the executable instructions:

updates the social media user profile of each user based on the mined social media user related data.

7. The event selection system of claim 5, wherein the processor when executing the executable instructions:

prepares an activity repository based on the mined social media user related data.

8. The event selection system of claim 7, wherein processor when executing the executable instructions:

analyzes the activity repository of the plurality of social media users while visiting the predetermined set of webpages within the social networking site.

9. The event selection system of claim 8, wherein processor when executing the executable instructions:

computes temporal migration metrics indicating a continuity of the user migration patterns.

10. The event selection system of claim 5, wherein the processor when executing the executable instructions:

prepares an extended attributes set based on the mined social media user related data.

11. The event selection system of claim 10, wherein the extended attributes set comprises one or more of the social media users'"'"' interests, education and work histories, hobbies, locations, hometowns, favorite sport teams and TV shows, or cultural background.

12. The event selection system of claim 1, wherein the processor when executing the executable instructions:

maintains a list of entries, wherein each entry represents an abstract representation of an activity or interaction of a particular social media user on a monitored webpage during a configured time interval, wherein the monitored webpage comprises one of the predetermined set of webpages within a social networking site.

13. The event selection system of claim 1, wherein the processor when executing the executable instructions:

receives a query from a system user.

14. The event selection system of claim 13, wherein the processor when executing the executable instructions:

utilizes the social media user profiles to retrieve information corresponding to the query received from the system user.

15. The event selection system of claim 13, wherein the processor when executing the executable instructions:

produces a report that indicates desired information based on the query received from the system user.

16. A computer-implemented method for computing user migration pattern on pages of a social network, the computer-implemented method comprising:

monitoring, by a processor, predetermined activities of a plurality of social media users while visiting a predetermined set of webpages comprising a plurality of webpages within a social networking site;

building, by the processor, a social media user profile for each user based on the monitored activities of the social media users;

based on the social media user profiles, analyzing and computing, by the processor, migration patterns of social media users across two or more webpages of the predetermined set of webpages; and

reporting, by the processor, monitored activities of the plurality of social media users to a system user.

17. A computer-implemented method of claim 16, wherein the predetermined activities comprise one or more of posts, comments, likes or dislikes, posting or viewing of photos, tags, publicly visible user expressions, or page-owner expressions.

18. A computer-implemented method of claim 16, further comprising receiving, by the processor, a query and utilizing the social media user profiles to retrieve information corresponding to the query.

19. A computer program product for computing user migration patterns across social network pages, the computer program product comprising:

a non-transitory computer readable storage medium having computer readable code embodied therewith, the computer readable program code comprising;

computer readable program code configured to monitor predetermined activities of a plurality of social media users while visiting a predetermined set of webpages comprising a plurality of webpages within a social networking site;

computer readable program code configured to build a social media user profile based on the monitored activities of the social media users;

computer readable program code configured to analyze and compute, based on the social media user profiles, migration patterns of social media users across two or more webpages of the predetermined set of webpages; and

computer readable program code configured to report monitored activities of the plurality of social media user to a system user.